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Casey Chevrolet
Newport News, VA
1,172 Reviews
Welcome to Casey Chevrolet in Newport News, VA
Since 1958, Casey Chevrolet has been your Newport News Chevrolet dealership, selling quality new or used cars, trucks, and SUVs while providing unparalleled service. Serving Hampton, Norfolk, and Virginia Beach, our outstanding sales staff is here to help you, not hassle you. We are conveniently located 1 mile south off exit 258A on I-64 at 11700 Jefferson Ave. Visit our hours and directions page and then come down and see us.
We have the cars that Virginia Beach and Hampton Chevrolet shoppers are looking for; from the economical Cruze to the powerful Camaro and the plush Malibu. You can also see the Impala and Sonic. Chevrolet shoppers may prefer something bigger. The Equinox and Traverse drive like a sedan and have the room of an SUV. If you need something larger, the Tahoe and Suburban have you covered with seating for 9. Newport News Chevy truck shoppers need to see our large selection of Silverado 1500s. We're sure to have the features you're looking for. At Casey Newport News, we also have the Avalanche, Colorado and Silverado 2500HD. Our dealership offers a free quote online and we invite our Virginia Beach to Hampton drivers to contact us to schedule a test drive at Casey Chevrolet today!
See Casey Chevrolet for all your service needs
Regular maintenance can help keep your car, truck, or SUV in top shape for longer. Casey Chevrolet in Newport News, Virginia will take care of all your service needs with a smile. Our ASE certified technicians will change your oil, rotate your tires or take care of your scheduled maintenance and get you back on the road in no time. Hampton Chevrolet drivers can make an appointment, see our service specials and order parts online.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 1,172 reviews
March 02, 2019
Found out he car I wanted quickly Searching for the car with other dealers for 2-3 months and Rick found me one withn 15 minutes of being on the lot! Great car buying experience. Searching for the car with other dealers for 2-3 months and Rick found me one withn 15 minutes of being on the lot! Great car buying experience. More
by Jcm
Employees Worked With
Richard Pelczarski
February 27, 2019
Richard Vaughn is very good! Rich has been an excellent service manager for my 2018 Camero a d my husband's car as well. I have noticed that at times the service managers are a li Rich has been an excellent service manager for my 2018 Camero a d my husband's car as well. I have noticed that at times the service managers are a little kurt, but it can be stressful at times with everybody wanting their car serviced. Rich, even though he's busy, has always been polite and very knowledgable about cars and what we should do. He's very good!!! More
by Ferguson, Jeanne
February 27, 2019
Great Guest Experience Craig in Sales was a wonderful and capable person to engage with at Casey Auto. Craig did not waste time or pressure while he helped me. He was quick Craig in Sales was a wonderful and capable person to engage with at Casey Auto. Craig did not waste time or pressure while he helped me. He was quick with numbers and options to assist me with my new car decision. I highly recommend doing business with Craig and Casey Auto if given the chance. You will not regret the experience. S. Pischke More
by SPischke
Employees Worked With
Craig Politte
February 18, 2019
They treated me very well good customer service satisfied wi Service attendance Joseph Pascucci does an excellent job and making sure my vehicle is in running condition by checking the oil transmission fluid pow Service attendance Joseph Pascucci does an excellent job and making sure my vehicle is in running condition by checking the oil transmission fluid power steering fluid make sure everything is all chopped off allow windshield wiper fluid all the fluids in my vehicle is in proper order it is well topped off he is an excellent person I love his personality I really do appreciate Casey Chevrolet because they give me good customer service and I really appreciate them More
by Ajgunter590
February 13, 2019
Lots of fun Title says it all the experience we had buying with Casey Chevrolet was FUN. Let’s face it it can be nerve racking when you are buying something you h Title says it all the experience we had buying with Casey Chevrolet was FUN. Let’s face it it can be nerve racking when you are buying something you have to pay for the next how many years and the last thing you want is a salesman bugging you as soon as you step on to the the lot, my wife and didn’t feel that way at all. We will be back and I will recommend to everyone I know buying a vehicle. More
by K-napp500
Employees Worked With
Craig Politte, Jeffrey Amos, Joshua Jones
February 13, 2019
Great customer service Josh and Craig made the buying experience very easy and a ton of fun. We didn’t feel pressured in any way and we were given plenty of time to make our Josh and Craig made the buying experience very easy and a ton of fun. We didn’t feel pressured in any way and we were given plenty of time to make our decision. More
by eknapp
Employees Worked With
Craig Politte, Joshua Jones
February 10, 2019
Had just what we were looking for. The salesmen we worked with were great. Had a few issues with the detailing of the truck but they are working with us to correct the issues. The salesmen we worked with were great. Had a few issues with the detailing of the truck but they are working with us to correct the issues. More
by Thesmiths
Employees Worked With
Craig Politte, Barry Sillery
February 09, 2019
Upgrade to Traverse Awesome experience! Barry, Spencer, and Travis were great! Thank you for a great car buying experience! I would recommend this dealership to anyone lo Awesome experience! Barry, Spencer, and Travis were great! Thank you for a great car buying experience! I would recommend this dealership to anyone looking to buy a car. :) More
by Mel R
Employees Worked With
Travis Battles, Barry Sillery, Spencer Edwards
February 08, 2019
Always sound advice We have old cars and Casey Chevrolet always takes that in account when making a recommendation for repair. I apreciate being furnished a choice of sol We have old cars and Casey Chevrolet always takes that in account when making a recommendation for repair. I apreciate being furnished a choice of solutions based on the age and value of the car. More
by Barney
Employees Worked With
Rudy rubisil
February 06, 2019
Get Jerked Around So, went to Casey Chevrolet to look at a used Nissan Rogue. The car stunk and wasn't cleaned up very well. I have an OBD II reader so I checked the c So, went to Casey Chevrolet to look at a used Nissan Rogue. The car stunk and wasn't cleaned up very well. I have an OBD II reader so I checked the codes, it had one for a throttle position issue. They brag about their 150 point preowned inspection, well, was it done or not? So, we decided to go look at a Volkswagen Jetta instead. We took the Rogue and salesman over to the Volkswagen lot, drove the Jetta and decided to buy the vehicle. The buying process went so slow. I was paying cash, so naturally you would think the process would go faster, well nope! We had two issues with the car, a tire pressure light and also the seat belt didn't lock correctly, a safety issue in my eyes. I left the vehicle with them for two days to fix both issues. My kid picked up the car on the third day, I was unable to go with him. They didn't fix the seat belt. Our agreement (documented on paper) was that they were to replace the bad seat belt receptacle, they did not. The salesman told my kid to bring the car back the next day for repairs. Really? So, I took the car back Saturday, got jerked around with their service department, then got told to go to the Volkswagen service department to get this resolved. Took the salesman over there, sat around for another hour while they looked at it. They tell me they are going to order the new part and to bring back the car Monday morning. Meanwhile, we go home. I check the oil and it is dark black and smelled bad. The dealer said they took car of this stuff when I bought it. No sticker in the window saying the oil was changed, the Carfax listed the oil change about 7,000 miles ago, hold crap! I went to the Volkswagen dealer again and talked to the service guys to see what their system said about the service records for the car. The guy told me there wasn't any record of it in their system. Really? They didn't even service the car before they put it on the lot? Wow! So, I told them to change the oil when it went in for the seat belt repairs, and they did. Next problem was no spare key. I had been in contact with the salesman about the issue. He told me it had a spare the night I bought it, but he never gave me the spare. I followed up with him twice and never got anywhere. Over a week ago I went to the dealer website and did the contact the dealer form requesting to talk to a manager. Still haven't heard form Casey. Casey owes me a spare key. Horrible buying experience all around. I can't stand it when people waste my time. Casey seemed ok with not helping me out. This is the second car I have bought from Casey, I won't go there again! More
by Upset one
Employees Worked With
Jarell Lashad
