118 Reviews of Casey Chevrolet - Service Center
Screwing customers one at a time Never believe anything Casey tells you, there contests are a scam, they won't stand behind their word so get EVERYTHING in writing as anybody who work Never believe anything Casey tells you, there contests are a scam, they won't stand behind their word so get EVERYTHING in writing as anybody who works there will tell you what they'll fix and obtain amnesia after you leave. As for my previous post, they did not fix anything,period... reguardless of their response. More
Once again great service I had a recall and Rich dealt with it in a timely and professional manner. I would not take my car to any other place. I had a recall and Rich dealt with it in a timely and professional manner. I would not take my car to any other place. More
excellent service Robert Pineman was extremely helpful. From start to finish he was knowledgeable and friendly I would definitely recommend Robert and Casey Chevrolet Robert Pineman was extremely helpful. From start to finish he was knowledgeable and friendly I would definitely recommend Robert and Casey Chevrolet to all family and friends More
Great people to work with!! I came in for service and was assisted by Robert. He was very pleasant and great to work with. When asked questions, he was prompt with responses and I came in for service and was assisted by Robert. He was very pleasant and great to work with. When asked questions, he was prompt with responses and if he did not know the answer he was truthful with me. If I am back in the area and need service again I will definitely return there to Casey. Thanks for your help Robert!! More
Insufficient service for price paid. My wife an I just completed a cross country trip in our new C7 Corvette. We took the car to Casey for an oil change, small warranty work and a showro My wife an I just completed a cross country trip in our new C7 Corvette. We took the car to Casey for an oil change, small warranty work and a showroom detail cleaning to return the car to showroom condition. The charge for this cleaning service was $210. I willingly agreed to the price for a showroom detail cleaning after discussion with the service advisor the level of cleaning that would be done for the price. After picking the car up from the dealership, and getting the car home, I looked a little closer at the cleaning detail. Amazingly, the motor compartment was never touched other than to change the oil. Dust and dirt from the cross country 7500 mile journey obviously still under hood. The water marks from the exterior washing were still evident on the underside of the hood, so the hood was never opened during the cleaning process. In one of the cup holders in the center console, there were crumbs or some sort of debris still obviously left over from the strip. The dust in the cracks and crevices of the center console was obviously never vacuumed. The inside of the wheels, which were specifically discussed with Jeff before the service was scheduled, had not been touched as well as the wheel wells. The underside of the painted surface of the rocker panels were not touched. The interior portion of the door hinges were not touched. Bug residue on the front valance was still evident, even though most had been removed during the washing of the vehicle. If Casey Chevrolet calls this cleaning a showroom detail worthy of a $210 charge, I find it very difficult to understand a mindset that would allow this thinking possible. I am Totally, and Completely dissatisfied with the extent and quality of this cleaning service. My wife says she could have done a better job in a couple hours on our own driveway. And, without a doubt, if I had any inclination whatsoever that this is what I would have gotten for a showroom detail cleaning at a cost of $210, I would have cleaned the car myself. With insufficient service such as this, it makes one wonder whether the oil was actually changed. UNBELIEVABLE!!! More
I was there earlier than scheduled, but was waited on immediately. The wait time was not long and the service was beyond my expectation. I have been a customer of Casey's Chevrolet for many years and wil immediately. The wait time was not long and the service was beyond my expectation. I have been a customer of Casey's Chevrolet for many years and will continue to be. Thanks for a job well done. More
I have been a customer with Casey Chevrolet for many years and I have always had great service when it comes to the Service Department. Richard Vaughan was very friendly and helped explain all details years and I have always had great service when it comes to the Service Department. Richard Vaughan was very friendly and helped explain all details to me. My only negative is that maybe the prices be a little lower. More
I recently went under the knife for shoulder rotor cuff surgery which is painful. Due to the pain that is associated to this kind of surgery, pain meds are taken so unable to drive. It also put me out of w surgery which is painful. Due to the pain that is associated to this kind of surgery, pain meds are taken so unable to drive. It also put me out of work for 6 weeks, which also made time for me to schedule time for this fault. Because of Jeffrey Amos diligence he arranged for my 2009 Silverado to be picked up for repair and returned after it was finished. They had found a bulletin on whining coming from the bearing in my torque converter at no charge. As always, Jeffrey Amos and Casey Chevy, diagnosed and repaired\replaced and finished either within promised time of return and sum times, like this time, much sooner than promised. I give them 6 out of five stars available and a rating of 11 out of 10 points available. Jeff\Casey, you are the toast of the town. More