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Casey Honda

Newport News, VA

4.2
722 Reviews
At Casey Honda, we offer extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord, CR-V, Pilot and Odyssey. We carry the most new Hondas on the Peninsula and we work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Our dealership is conveniently located just 3 miles west of the Newport News/Williamsburg Airport. We have over 500 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer our Casey Carefree Guarantee with your purchase so you know you will be covered. You can trust you and your vehicle will be taken care of at Casey Honda. Our primary concern is the satisfaction of our customers. Our online showroom was created to enhance the buying experience for each and every one of our customers. If you have any questions, please feel free to contact us or call one of our Online Team Members at 757-643-7201.
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12943 Jefferson Ave

Newport News, VA

23608

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Showing 722 reviews

July 26, 2015

great service Kyle and his team do a great job. They are quick to meet you at the entrance, friendly, and courteous. The worked was completed quickly and professi More

by dotson32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kilgore
Jul 27, 2015 -

Casey Honda responded

Thank you for your great feedback! We are glad Kyle and his team were able to make sure your service visit went so well. Kyle and the rest of our staff strive to make sure our customers, and their vehicles, are treated with the absolute best service they deserve. We were more than happy to resolve the issue and make sure your vehicle was running smooth so you could get back on the road. We truly appreciate your business. We look forward to working with you again in the future!

July 23, 2015

Great service!!! Very personable and caring. Brought our car in for service and Collette took good care of not only the car but us as well. She was very accommodating and understanding. Thank y More

by TLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Jul 24, 2015 -

Casey Honda responded

That's wonderful to hear! It is great Collette was able to make sure you received the absolute beset customer service that you deserve. Please, do not hesitate to let us know if there is anything else you may need. We hope you are enjoying your new vehicle!

July 23, 2015

Excellent Service. Makes me feel like I'm the only customer I've had my car into Casey before and have had great customer service. Collette always takes great care of me and makes me feel like my issue is a pr More

by Doc_G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Jul 24, 2015 -

Casey Honda responded

Thank you so much for taking the time to share your feedback! It is great to hear Collette always makes sure that your service visits leave you completely satisfied. Collette and rest of our service team do their very best to make sure all of our customers receive noting short of the absolute best customer service they deserve. We truly appreciate your continued business, and are looking forward to seeing you again in the future!

July 21, 2015

Great friendly service department The service department people were very helpful and friendly. They fit me in even though it was late in the day, and I had no appointment. More

by Aggiemate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Jul 22, 2015 -

Casey Honda responded

Thank you for your great feedback! It is great our service team was able to provide you with excellent customer service. It was our pleasure to make sure you were taken care of, even if it was late in the day. Our team is dedicated to our customers and their needs no matter what time of day it is, or if they have an appointment or not. We truly appreciate your business. Please let us know if there is anything more we can do for you!

July 16, 2015

Great Experience. I got an appointment for the day after I called! Everyone was so friendly and helpful. The 4 way alignment was cheaper than Williamsburg Honda. Will d More

by stockport49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Jul 17, 2015 -

Casey Honda responded

That's great to hear! It is good that our team was able to get you into our service center so quickly, and provide you with such excellent and friendly customer service. We truly appreciate your business. Please let us know if there is anything else we can do for you. Come again soon!

July 15, 2015

Excellent experiences I have always had good experiences at Casey Honda. I am treated as a valued customer and am always satisfied with the work that is done. Never overcha More

by lois1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collette Stevens
Jul 17, 2015 -

Casey Honda responded

Lois, thank you so much for your kind words! We are ecstatic to hear that you always have such excellent visits to our dealership. Our dedicated staff strives to make sure all of our customers are treated with nothing short of the absolute best service they deserve. It's simply the Casey way. We truly appreciate your continued business, Lois. We are looking forward to the day you ready to get into a new car!

July 15, 2015

Not good for used cars! We bought a used car through this dealership and got the worse car we could have possible got. Continues to break down monthly. Overchargesd for the c More

by VaMa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
July 14, 2015

Taking care of customer. Grant Meadows is a gentleman of his word.After my service was completed,he took good care of my concerns and wanted to be sure I was happy with the re More

by carset17
Recommend Dealer
Yes
Jul 15, 2015 -

Casey Honda responded

Thank you for your great feedback! It is great Grant was able to follow through and make sure that your concerns were addressed and taken car of so you could leave our dealership completely satisfied. We truly appreciate your business, and please let us know if there is anything else we can do for you. Come again soon!

July 13, 2015

Reliable,Honest,Best Price,Carbuying If this title did not get your attention if your buying a car or leasing I don't know what will. Just a little background,the lease to my Nissan was c More

by manfromyonkers
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2015 -

Casey Honda responded

Wow, thank you so much for taking the time out of your day to share your fantastic feedback! It is wonderful to hear that Mark and Calvin were able to make your buying experience at our dealership the best you have had in forty years. Mark, Calvin and the rest of our dedicated sales team strive to deliver a higher standard of service to our customers that simply cannot be beat, and sometimes our deals are just too good to be true until our customers see it for themselves. We truly appreciate your business, and please let us know if there is anything more we can do for you. Enjoy your new Honda, and welcome to the Casey family!

July 13, 2015

Outstanding service provided by Don Matol I recently had my under-engine splash shield come loose and start dragging. It was 4:45 on Friday afternoon so I went straight to Casey Honda in hope More

by Lisa123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Matol
Jul 15, 2015 -

Casey Honda responded

That's fantastic to hear, Lisa! It is great Don was able to go above and beyond to make sure that your splash shield was properly taken care of so that you and your husband would not have to worry about it over your weekend. Don and the rest of our dedicated staff take great pride in being able to deliver a higher level of service to our customers that simply cannot be matched. We truly appreciate your business, Lisa. Please let us know if there is anything else we can do for you. We look forward to your next visit!

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