
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Excellent service He was very helpful and she was very patience and was willing to take time to work with us to make sure we are satisfied with our purchase He was very helpful and she was very patience and was willing to take time to work with us to make sure we are satisfied with our purchase More
A wonderful experience My husband and I were looking to purchase a vehicle and we were greeted right away by Charles Archer. He was very friendly and very straightforward an My husband and I were looking to purchase a vehicle and we were greeted right away by Charles Archer. He was very friendly and very straightforward and didn't leave us guessing. He went above and beyond for us and provided excellent customer service. Even though we didn't make a purchase at the time, we will definitely be back. More
Make a plan Our experience with Mr. Charles was wonderful. We learned alot through him. He made everything understandable. We will recommend him and this car deal Our experience with Mr. Charles was wonderful. We learned alot through him. He made everything understandable. We will recommend him and this car dealership to everyone we know. Everyone was increditable. Thank you for everything. More
Professional Came in to the dealership looking to buy a Kia Soul, and was met by Charles. Although we couldn't come to terms, throughout the time he was very profe Came in to the dealership looking to buy a Kia Soul, and was met by Charles. Although we couldn't come to terms, throughout the time he was very professional and open about a lot of things beyond just the sale of the car. I love getting the chance to connect and ask different salesmen about particular things and he was willing to answer every question I threw at him. Ask for him if you get the chance. More
Quality & professionalism! My wife & I came into the dealership looking for a car of our own. We were fortunate enough to be taken care of by Charles, a wonderful & professional My wife & I came into the dealership looking for a car of our own. We were fortunate enough to be taken care of by Charles, a wonderful & professional salesperson who helped us by being thorough & honest. Made the process smooth & comforting. His quality service reflects & speaks volume of his career! More
Buying Experience Charles goes above and beyond for his customers is very nice and friendly treats you as a if you were family I will send all my family and friends to Charles goes above and beyond for his customers is very nice and friendly treats you as a if you were family I will send all my family and friends to see Charles thank you so much More
Great Service I went to Kia in the hopes of getting me my own car with no credit history whatsoever & little money down but I knew from my references that I was in I went to Kia in the hopes of getting me my own car with no credit history whatsoever & little money down but I knew from my references that I was in the right spot. George really was a big help in getting me into a car he knew I could afford which is what really matters to us as customers instead of being concerned about their commission off it. I was very pleased with my service & ended up driving off the lot with an 2016 Kia as my first car in my own name which I am very proud of. Definitely would recommend to any & everyone. Kia is the place to go & George is the man to talk to . More
2017 Kia Forte My sales lady Amber Bruce was such a sweetheart! She made my process of buying a car easy and understandable. She did not pressure me into buying nor My sales lady Amber Bruce was such a sweetheart! She made my process of buying a car easy and understandable. She did not pressure me into buying nor sugarcoat any numbers (prices.) If anyone I know looking to buy a car Amber Bruce would be the one I'll send them to. She's awesome! More
Best experience buying my first car! He made the process super easy and straightforward! He even allowed me to take my dream car home while the paperwork was being finished. I would defin He made the process super easy and straightforward! He even allowed me to take my dream car home while the paperwork was being finished. I would definitely recommend Charles if you are interested in buying a new car! More
EXCELLENT CUSTOMER SERVICE FROM ADVISOR KATHERINE GILBERT TIRE REPAIR UNDER WARRANTY PLUS REPAIR FRONT BRAKE PADS ETC FIRST TIME A FEW WEEKS AGO CAME IN FOR BROKEN WIRE TO BRAKE SENDING UNIT AND TO PURCHASE TIRE REPAIR UNDER WARRANTY PLUS REPAIR FRONT BRAKE PADS ETC FIRST TIME A FEW WEEKS AGO CAME IN FOR BROKEN WIRE TO BRAKE SENDING UNIT AND TO PURCHASE 2 NEW TIRES. More