
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Charles Archer : extremely knowledgeable about the automotive industry- car comparisons. Efficient, courteous and extremely jovial! Truly an asset to have on your te : extremely knowledgeable about the automotive industry- car comparisons. Efficient, courteous and extremely jovial! Truly an asset to have on your team of sales professionals! Truly comparable to California's IN N OUT customer service and STARBUCKS- legendary customer experience!! More
friendly I was interested in test driving a Kia Soul and to enter the sweepstakes. Kristy was awesome! Even though there wasn't a Kia Soul in Red, maybe in a I was interested in test driving a Kia Soul and to enter the sweepstakes. Kristy was awesome! Even though there wasn't a Kia Soul in Red, maybe in a few months, I'll be back to get one. More
Katie was awesome! I took my husband's car in for a noise in the right wheel. They figured out what it was, ordered the parts and even put him in a loaner the next day, I took my husband's car in for a noise in the right wheel. They figured out what it was, ordered the parts and even put him in a loaner the next day, once all the parts were in. A few days later we took it back to have other recommended repairs done and we're given another loaner. Fantastic customer service! Thank you so much Katie!! More
Good Customer Service Being I only came to look and Not purchace at this time....Brandon sold me and put me in the car that I've been wanting for months Being I only came to look and Not purchace at this time....Brandon sold me and put me in the car that I've been wanting for months More
comfortable experience My husband and I had a very good experience with Charles. We previously had seen Charles at Omni Performance and asked to set up an appointment wi My husband and I had a very good experience with Charles. We previously had seen Charles at Omni Performance and asked to set up an appointment with him. My husband came in Saturday and Charles already had 5 selected vehicles to choose from. The deal went great and the first vehicle he selected was the right vehicle for me and I am a very happy customer!!! Great job Charles!! More
Change of heart I have purchased a vehicle from a different Casey dealer through another salesman and was not a happy customer. I was referred to Mr. Archer even th I have purchased a vehicle from a different Casey dealer through another salesman and was not a happy customer. I was referred to Mr. Archer even though I was very hestiant in even considering I said my issues are with the salesman and not he company. Mr. Archer has been very honest and has diligently worked very hard to find a vehicle that fit my change in need. I went from shopping for myself to shopping for my husband and I think he will be very satisfied with his new Christmas present. (Let's keep our fingers crossed)! Thanks Charles for a job well done. More
Great experience He went above and beyond to find me the best deal on the car I wanted. He made sure I was ok regardless of what I chose. Called me all the time to ma He went above and beyond to find me the best deal on the car I wanted. He made sure I was ok regardless of what I chose. Called me all the time to make sure the car I wanted was still there. More
Satisfied customer I have not ever experienced a more patient and caring sales associate as Charles Archer. He met me as I drove up and he went far beyond to gain my tru I have not ever experienced a more patient and caring sales associate as Charles Archer. He met me as I drove up and he went far beyond to gain my trust. I knew I made the right decision when I selected Casey Kia for the purchase of my car. Thank you Casey Kia and Mr. Archer. More
Awesome experience Charles was very patient and understanding and worked very hard to try to get the best deal possible .he was also very informative and explained every Charles was very patient and understanding and worked very hard to try to get the best deal possible .he was also very informative and explained everything in a step-by-step process. More
Best car purchase experience we have ever had. I made a new friend when I met Badara, not just a sales person. My wife and I were treated wonderfully by the sales staff from the time we arrived, I made a new friend when I met Badara, not just a sales person. My wife and I were treated wonderfully by the sales staff from the time we arrived, through purchase, and now for 7 years of service . We had our list of what we were shopping for; they had their product line together; and Badara knew his KIAs and how to show them off! He is very personable, always has a pleasant disposition and smile, and worked hard to make sure we got what the vehicle we needed.. We were able to talk about the model we needed, basic features, options, costs, and see several models on site - without pressure. We usually visit/shop/compare multiple times for our self-assurance before we buy; but we only took two total trips to the showroom to seal the deal. The KIA Sedona we selected was just what we needed. It never hurts to have great products from which to choose. I stop by just to say, "Hello," and catch up on him and the latest KIA news. This is as fine of a KIA dealership as you'll find! If you don't shop here - and with Badara - before you buy, you are really missing out on a great opportunity. More