Casey Kia

Brandon is fantastic! When I first started looking at vehicles more than a month ago I was indecisive and hard to work with (yes, I'm willing to admit it). So I went back When I first started looking at vehicles more than a month ago I was indecisive and hard to work with (yes, I'm willing to admit it). So I went back to the dealership to see Brandon once again. This time I was pretty set on what I wanted (still had 2 cars in mind) so I was hoping for the best. After getting paperwork started Brandon had to go to another dealership to get the car I wanted, forever grateful for that! So we test drove after Brandon had to wait for me to install my 14 mo olds car seat in the car. When we returned and had more waiting to do everyone was very nice and accommodating considering I had my baby with me. My fantastic experience doesn't end there! Once we got everything where I needed it to be payment wise, Brandon went to put gas in the new car and came back with milk for my son!!! Oh my gosh - above and beyond what he needed to do. Well anyway, I just want to say thank you from the bottom of my heart to Brandon and James for everything they did for me and my son that day. I will surely never forget and I'll be back when it's time for another new car! More

A great explained detailed information on buy a new car Helped me understand everything and help me get into a new car with no problems and great knowledge of everything made me feel great thanks Helped me understand everything and help me get into a new car with no problems and great knowledge of everything made me feel great thanks More

Fantastic Experience Wonderful Service Spirit Lifting Mr. George Bozeman and Mr. Steve Jernigan are both great and represented the true meaning of Dealership. I recieved far more than I anticipated and I Mr. George Bozeman and Mr. Steve Jernigan are both great and represented the true meaning of Dealership. I recieved far more than I anticipated and I am sure whoever they deal with agrees with me. I greatly thank them both. More

GREAT EXPERIENCE They worked on the price I wanted to pay very well and great people. Had the car I wanted and gave a good price with my trade in. They worked on the price I wanted to pay very well and great people. Had the car I wanted and gave a good price with my trade in. More

"Heather Harrington is the best" it is very hard to summarize my experience with casey kia in just a few words these people are amazeing. heather was soooo wonderful along with the re it is very hard to summarize my experience with casey kia in just a few words these people are amazeing. heather was soooo wonderful along with the rest of the staff there heather took the time to find out what i wanted and what i could afford she didnt try to sell me something i didnt want in the end i got my new truck and alot of extras i never would have thought i would recive because of heather casey has just got a custormer for life and i will STRONGLY recomend them to everyone once again thank you heather you truley are amazing More

Great price and fantastic sales associate! We recently purchased a 2012 Kia Optima from Casey Kia in Newport News. Our sales rep Heather Harrington was a pleasure to work with. Not only did she We recently purchased a 2012 Kia Optima from Casey Kia in Newport News. Our sales rep Heather Harrington was a pleasure to work with. Not only did she drive the car from another lot to Casey Kia for us, she gave us a nice tour of the car, smiling and friendly the whole time, on the coldest day of the year with snow all the way up to here! She was fantastic! And after a nice test drive, we decided to take the car. Casey Kia's price was so good, we didn't even haggle. We are very happy with our purchase, and surprisingly happy with our experience at Casey Kia. We both normally dread the "car buying" experience, but not this time. Thank you Heather and Casey Kia! More

Kia Soul purchase I was very pleased overall with my experience. My sales associate, Laura, was very friendly, helpful, and knowledgable. The overall price and quality I was very pleased overall with my experience. My sales associate, Laura, was very friendly, helpful, and knowledgable. The overall price and quality of the car I bought are great and I feel relieved knowing I have the Kia warranty. The only complaints I would have are that I felt I received a lowball offer on the car I traded in (which also happened to be a relatively newer Kia) and wasn't given an explanation of how/why the trade in value was determined. Part of that is my fault for not asking. I also didn't like the hard sell push for the dealership added warranty in the business office. I understand it's the nature of the business but it was overkill at that point. I would recommend this dealership and definitely my sales associate. More

Satisfied Customer After researching many crossovers I focused on the Kia Sorento. I hadn't purchased a car in several years and was skittish about going through this pr After researching many crossovers I focused on the Kia Sorento. I hadn't purchased a car in several years and was skittish about going through this process. I worked with Laura Gayle to investigate a purchase. Laura quickly put me at ease and lead me through the process. I was impressed with her attention to my needs and her clear perception of my situation. She gained my trust and we were able to partner a great selection and an outstanding price. Laura went the extra mile to present the Sorento's features and insure I was able to use them. We closed the sale and I walked away a happy customer. Outstanding job Laura and Casey Kia! More

OVERWHELMING THOUGHT OF LOVE I AM BEYOND WORDS FOR THE CUSTOMER SERVICE THAT I RECIEVED FROM CASEY KIA!!!! I WENT IN AND I FELT A DIFFERENT ATMOSPHERE THAT I HAD EVER FELT. THEY M I AM BEYOND WORDS FOR THE CUSTOMER SERVICE THAT I RECIEVED FROM CASEY KIA!!!! I WENT IN AND I FELT A DIFFERENT ATMOSPHERE THAT I HAD EVER FELT. THEY MADE IT A SMOOTH PROCESS FOR ME PURCHASING MY CAR. THEY SAT DOWN AND EXPLAINED THINGS TO ME AND THEY DID NOT BEAT AROUND THE BUSH THEY WERE VERY UPFRONT WITH THINGS AND HOW THE PROCESS WORKED, I AM NEVER EVER GOING ANYWHERE ELSE FOR ANY OTHER CAR BUT THEM!!!! More