
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Very professonal and knowledgeable staff. We knew we wanted a Kia because of the quality of vehicle and of course the warrenty. We were given several great options and decided to go with the Sedoma. R wanted a Kia because of the quality of vehicle and of course the warrenty. We were given several great options and decided to go with the Sedoma. Robert was assisted us from the minute we arrived to the time we transfered our things from the vehicle we traded to our new vehicle. I would recommend this dealership to anybody who in search of a new or used vehicle. More
This is my 2nd purchase from this dealer and Pam. I drove a long way just to do mu business here. Pam will bend over backwards for you and get you exactly what you want. You will feel like your deali drove a long way just to do mu business here. Pam will bend over backwards for you and get you exactly what you want. You will feel like your dealing with a friend and not a dealer, I can not recommend Pam enough and the staff at Casey Kia. I am a very experienced car shopper and I know what I am talking about. You want the best deal, then this is the place. More
Very friendly and profesional. Would reccomend them to anyone. A great experieance. Get things done in a timely maner. Check them out for your next new or used car or truck. anyone. A great experieance. Get things done in a timely maner. Check them out for your next new or used car or truck. More
Returning from overseas I had been researching my new KIA for over four months and could not wait to get my hands on a 2013 Optima. Settling in Chesapeake I dealt with two dealerships on the Southside for t for over four months and could not wait to get my hands on a 2013 Optima. Settling in Chesapeake I dealt with two dealerships on the Southside for the convenience, only to make the drive north to Newport News. From the start Casey Kia paid attention to all of my requests and had the best selection in all of Hampton Roads to choose from. Pam Lawrence made the purchase of my new car exactly what it needed to be. Do your homework, have a price in mind, and go see the folks at Casey Kia (especially Pam). They will make it as easy as you want it to be. Oh yeah, they have an excellent full service maintenance crew on site as well. I was able to take my 2006 KIA Sedona in for service after it had been in storage for three years. Francine took good care of my van and I will definitely make the drive to the Northside to maintain my two Kia's. Thanks to the whole crew at Casey Kia for an outstanding experience. More
Very satisfied with the buying experience. Friendly and no pressure. Feel I was treated fairly. Was glad having two different salesmen (due to times I arrived over a period of several visits) was not a p no pressure. Feel I was treated fairly. Was glad having two different salesmen (due to times I arrived over a period of several visits) was not a problem. When I first saw the $1200 "Market Adjustment" price added to the car price window sticker, I was quite turned off. Had that been a serious item, I would not have gone further with the dealership. More
this is the most amazing dealership ever. great salesperson that helped me the whole step of the way and got me the car i will cherish for the rest of my life. dont go anywhere else for a vehicle. salesperson that helped me the whole step of the way and got me the car i will cherish for the rest of my life. dont go anywhere else for a vehicle. robert harper you rock and so does everyone else there that helped me get my 13 optima sx in my favorite blue color and the deal of a lifetime. best dealership around point blank. thank you all so much. More
I can’t put into words how great my experience was. Frankly, it was more like hanging out with friends then it was buying a car for the first time. Right when I walked in I was greeted with a huge smil Frankly, it was more like hanging out with friends then it was buying a car for the first time. Right when I walked in I was greeted with a huge smile from Mrs. Pam. She dropped what she was doing, jumped up and made me feel welcomed the second I walked in. She made this experience very easy for me. It was my first time buying a car and I had a lot of questions! She was quick with the answers and ready to add more information than I had expected to receive. I told her from the beginning that this was all new to me and I wasn’t sure if I wanted to even buy anything today I was just curious about a car I saw online. While on the test drive she made it feel like I was riding around with a gal pal, not a sales rep pushing a sale. Not for one second did I feel like I was just money to anyone here. That was my concern about feeling like a person not just a couple dollar signs. After the test drive we returned to the store and again I asked a bunch of questions, she had patience and was super bubbly the whole time! I enjoyed getting to know her so when I return I wouldn’t feel like I didn’t know someone there already. And not only did Pam go far more than I thought anyone at a car dealership would go, everyone made me feel at home! Roberto and Charlie also helped out a lot! They definitely kept me laughing the whole time! Pam was going back and forth to make sure I got a great deal and that all my 100 questions were answered. Before I knew it I was leaving with the cutest car I could have found and I was more excited about getting to know the staff more then I was about leaving with a new car. Shawn, the “finance man”, was graciously patient with me and my “no-knowledge” of all that buying a car was like. He went above and beyond my expectations of what I was getting myself into, signing papers that I had no clue what they were, he explained in great detail what everything was! After spending much time with everyone and really feeling like I'm now part of the Kia family I would recommend buying a car from them (especially Pam, SHES THE BEST!!). I actually can’t wait to make up some excuse to visit them again! :) Thanks you guys!! More
car was a nice looking vehicle, the price was right & my wife love it. we took the car for a test drive & it handle good.eveybody at the dealership was very nice. my wife love it. we took the car for a test drive & it handle good.eveybody at the dealership was very nice. More
Absolutely an awesome experience. I would highly recommend Casey Kia to anyone. Everyone who works there is truly professional and courteous and seemed to genuinely care about our customer satisfact recommend Casey Kia to anyone. Everyone who works there is truly professional and courteous and seemed to genuinely care about our customer satisfaction. More