Casey Kia

Very friendly and profesional. Would reccomend them to anyone. A great experieance. Get things done in a timely maner. Check them out for your next new or used car or truck. anyone. A great experieance. Get things done in a timely maner. Check them out for your next new or used car or truck. More

Returning from overseas I had been researching my new KIA for over four months and could not wait to get my hands on a 2013 Optima. Settling in Chesapeake I dealt with two dealerships on the Southside for t for over four months and could not wait to get my hands on a 2013 Optima. Settling in Chesapeake I dealt with two dealerships on the Southside for the convenience, only to make the drive north to Newport News. From the start Casey Kia paid attention to all of my requests and had the best selection in all of Hampton Roads to choose from. Pam Lawrence made the purchase of my new car exactly what it needed to be. Do your homework, have a price in mind, and go see the folks at Casey Kia (especially Pam). They will make it as easy as you want it to be. Oh yeah, they have an excellent full service maintenance crew on site as well. I was able to take my 2006 KIA Sedona in for service after it had been in storage for three years. Francine took good care of my van and I will definitely make the drive to the Northside to maintain my two Kia's. Thanks to the whole crew at Casey Kia for an outstanding experience. More

Very satisfied with the buying experience. Friendly and no pressure. Feel I was treated fairly. Was glad having two different salesmen (due to times I arrived over a period of several visits) was not a p no pressure. Feel I was treated fairly. Was glad having two different salesmen (due to times I arrived over a period of several visits) was not a problem. When I first saw the $1200 "Market Adjustment" price added to the car price window sticker, I was quite turned off. Had that been a serious item, I would not have gone further with the dealership. More

this is the most amazing dealership ever. great salesperson that helped me the whole step of the way and got me the car i will cherish for the rest of my life. dont go anywhere else for a vehicle. salesperson that helped me the whole step of the way and got me the car i will cherish for the rest of my life. dont go anywhere else for a vehicle. robert harper you rock and so does everyone else there that helped me get my 13 optima sx in my favorite blue color and the deal of a lifetime. best dealership around point blank. thank you all so much. More

I can’t put into words how great my experience was. Frankly, it was more like hanging out with friends then it was buying a car for the first time. Right when I walked in I was greeted with a huge smil Frankly, it was more like hanging out with friends then it was buying a car for the first time. Right when I walked in I was greeted with a huge smile from Mrs. Pam. She dropped what she was doing, jumped up and made me feel welcomed the second I walked in. She made this experience very easy for me. It was my first time buying a car and I had a lot of questions! She was quick with the answers and ready to add more information than I had expected to receive. I told her from the beginning that this was all new to me and I wasn’t sure if I wanted to even buy anything today I was just curious about a car I saw online. While on the test drive she made it feel like I was riding around with a gal pal, not a sales rep pushing a sale. Not for one second did I feel like I was just money to anyone here. That was my concern about feeling like a person not just a couple dollar signs. After the test drive we returned to the store and again I asked a bunch of questions, she had patience and was super bubbly the whole time! I enjoyed getting to know her so when I return I wouldn’t feel like I didn’t know someone there already. And not only did Pam go far more than I thought anyone at a car dealership would go, everyone made me feel at home! Roberto and Charlie also helped out a lot! They definitely kept me laughing the whole time! Pam was going back and forth to make sure I got a great deal and that all my 100 questions were answered. Before I knew it I was leaving with the cutest car I could have found and I was more excited about getting to know the staff more then I was about leaving with a new car. Shawn, the “finance man”, was graciously patient with me and my “no-knowledge” of all that buying a car was like. He went above and beyond my expectations of what I was getting myself into, signing papers that I had no clue what they were, he explained in great detail what everything was! After spending much time with everyone and really feeling like I'm now part of the Kia family I would recommend buying a car from them (especially Pam, SHES THE BEST!!). I actually can’t wait to make up some excuse to visit them again! :) Thanks you guys!! More

car was a nice looking vehicle, the price was right & my wife love it. we took the car for a test drive & it handle good.eveybody at the dealership was very nice. my wife love it. we took the car for a test drive & it handle good.eveybody at the dealership was very nice. More

Absolutely an awesome experience. I would highly recommend Casey Kia to anyone. Everyone who works there is truly professional and courteous and seemed to genuinely care about our customer satisfact recommend Casey Kia to anyone. Everyone who works there is truly professional and courteous and seemed to genuinely care about our customer satisfaction. More

Great service and amazing people from the time I walked thru the door until I drove off the lot in my brand new Sorento and after! thru the door until I drove off the lot in my brand new Sorento and after! More

I went to the dealership with an attitude. I knew the MSRP of the vehicle I wanted and I knew the dealer invoice for the vehicle and options. The Sales Consultant and manager dealt with me in an honest MSRP of the vehicle I wanted and I knew the dealer invoice for the vehicle and options. The Sales Consultant and manager dealt with me in an honest and forthright manner. Without trying to strongarm me they worked with me in a reasonable way and bent over backward to convince me they wanted my business, but if they could not make "some" profit they would not be a business for long. They did not have the exact vehicle that I wanted (color, trim and options) but promised to find it for me and have it ready for me to take delivery within a few days. I asked them detailed questions regarding the warranty, maintenance schedule and how they would take care of the vehicle during the warranty period. All answers were prompt, believable and, I was convinced, honest. My business with other car dealers over the years did not always give me confidence of their trustworthiness. At Casey Kia I got the car exactly as I wanted it, delivered on time, and at a reasonable price. I feel that I also made a couple of friends. I look forward to returning to Casey Kia for required maintenance and feel certain that I will continue to be treated fairly. Best of all, I really like my new car. More

I was referred to Roberto Dial by my friend Neykia. I, I was referred to Roberto Dial by my friend Neykia. I, inadvertently, went to the incorrect dealership searching for Roberto. The salesman, at I was referred to Roberto Dial by my friend Neykia. I, inadvertently, went to the incorrect dealership searching for Roberto. The salesman, at the opposing dealership, attempted to sell me a vehicle, as opposed to directing me to the correct dealership. My experience at that particular dealership was horrible. I was made to feel less than a "tax paying law abiding" citizen. I left there feeling belittled and disappointed. Once I arrived at the "correct" Casey dealership, my energy was "rejuvenated! I met Roberto, who was a "Godsend." His reception was warm, pleasant, and professional. He introduced me to Pam Lawrence. My introduction to her, sealed the deal. Initially, Pam was met with severe hesitation, because of my "previous" experience at the "other" dealership. Pam relaxed my fears of rejection, due to "less than perfect credit scores, with a calm cool explanation on how the financing would work. I did not like the PT cruiser at first sight. But, once I test drove it, upon Pam's recommendation, I knew that the 2008 PT Cruiser was the vehicle for me. DEAL...!!! *smile* Roberto and Pam made this experience delightful. I never felt judged. I just felt like they sold me the vehicle that was right for me and my budget. Thank you guys for a job well done... More