
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Jacob made buying my car very simple and stress free. I had a previous negative experience at a different dealership, and was hesitant to even go through the buying process again, but he took my anxiety I had a previous negative experience at a different dealership, and was hesitant to even go through the buying process again, but he took my anxiety in stride and made sure I was comfortable and informed through the entire process. I would absolutely recommend him to anyone looking to make a purchase! More
Charles was my sales rep and he made my experience one to remember! He took his time with me, made me feel comfortable & worked very well with me. I trusted him throughout the whole process & that says a-lot remember! He took his time with me, made me feel comfortable & worked very well with me. I trusted him throughout the whole process & that says a-lot because it takes a-lot to earn my trust. I was completely overwhelmed with my situation but he definitely made it easier for me. He is super kind, very respectful & one of the best sales reps I’ve worked with. It’s not just a sale for him, he truly has your best interest & for that, I have to thank him. I trust that he will remain helpful if ever needed for the years to come. Thank you so much Charles! Please see Charles if you want help!! I highly highly recommend. Thank you for my 2023 Kia K5 GT! One of the best purchases I’ve made! :) More
My whole overall experience was wonderful and Charles Archer was simply amazing and very informative. Making major purchases can sometimes be overwhelming, but he was very understanding, patient and thor Archer was simply amazing and very informative. Making major purchases can sometimes be overwhelming, but he was very understanding, patient and thorough. I appreciate all of your help…Thank you! More
OMG Im Extremely Happy with my experience with Mr. Archer He is an amazing Salesman made me feel so comfortable went over all my options and was dedicated in my opinion to help in anyway possible so th Archer He is an amazing Salesman made me feel so comfortable went over all my options and was dedicated in my opinion to help in anyway possible so that I could find my dream car Give this Man a Raise!!!! More
My experience with the recall and an unrelated repair went smoothly. My Kia and I had the best care with Casey Fitzgerald in charge. She kept me informed of every step and gave me options. Her awesome went smoothly. My Kia and I had the best care with Casey Fitzgerald in charge. She kept me informed of every step and gave me options. Her awesome attitude helped me feel at ease over all that was being done. The repairs and recall were done in a timely and professional manner. This was a great experience. More
Very helpful. Thank you Charles for getting both my husband and I into our new vehicles! Thank you Charles for getting both my husband and I into our new vehicles! More
Excellent customer service, very friendly and professional experience. We have bought two cars from Mr. Archer and will always come back in the future. professional experience. We have bought two cars from Mr. Archer and will always come back in the future. More
It took me 3 times to get my car recall fixed. Not acceptable and the other 2 times they tried to sell me services I didn't want or need. Not acceptable and the other 2 times they tried to sell me services I didn't want or need. More
Very nice, patient and professional. Hands down the best Kia dealership in the area. Also quicker than other dealers and not pushy Hands down the best Kia dealership in the area. Also quicker than other dealers and not pushy More