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Casey Kia

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.8
1,579 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,579 reviews

January 07, 2026

Had the right vehicle that I wanted. They gave me a great value for my trade-in. And worked the deal quickly. Jermont Davis took good care of me. More

by DB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermont Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2026 -

Casey Kia responded

Thank you so much DB for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Jermont Davis. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

Jan 08, 2026 -

DB responded

I would also like to thank the used car manager (I don't remember his name) for starting the deal with my trade-in value. Thanks again, David

Jan 13, 2026 -

Casey Kia responded

Thank you David for the additional endorsement of my Used Car Manager. His name is Nick Schmierer. We look forward to seeing you in the future for any automotive needs. Sincerely, Roberto A. Dial -General Manager

January 04, 2026

Charles Archer is really a God send. He went over and beyond to get me into a vehicle. I will be sending everyone I know his way! More

by ms.hazel25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2026 -

Casey Kia responded

Thank you so much Ms. Hazel for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 02, 2026

Casey Kia is a wonderful dealership. The staff actually cares about you and genuinely wants to make sure you leave in the vehicle you want! They go above and beyond to make it happen! Ch More

by VFordham83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Schmierer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2026 -

Casey Kia responded

WOW!!! Thank you so much Veronica for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and the rest of my staff. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 02, 2026

Anthony, and everyone at Casey Kia made the buying experience very quick and smooth. Got a good deal with an awesome warranty. I highly recommend Casey Kia! More

by barrydgiii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, sales
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Jan 02, 2026 -

Casey Kia responded

Thank you so much Barry for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Anthony Blackwell. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

December 30, 2025

Car number 7 done with Charles Archer at Casey Kia. Charles is a consummate professional that takes the time to know his customers and what they really want. He makes the process easy, quick and thor More

by Shaycoates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto A. Dial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2026 -

Casey Kia responded

Thank you so much Shay for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

December 30, 2025

I appreciated how kind and informative Charles was as he was assisting me! He made sure that I took my time deciding my vehicle and answered any questions I had. I highly recommend going to Charles if you a More

by aliciamitchell2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2025 -

Casey Kia responded

Thank you so much Alicia for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

December 12, 2025

Today was the best car shopping experience that I’ve ever had! Charles Archer is a very professional and knowledgeable Salesman. He worked with me, answering every question with knowledge and patience and ha More

by Justin Askew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Martinez F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2025 -

Casey Kia responded

Thank you so much Justin for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

December 10, 2025

Service was great and the sales man Johnnie was very helpful and great to work with. More

by elizabeth.mcculler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnnie Jordan Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2025 -

Casey Kia responded

Thank you so much Elizabeth for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Johnnie Jordan. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

December 06, 2025

I really appreciate the time they took to get me the right car at the right price, also the great customer service thank you More

by Dagod.dh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Schmierer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2025 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

November 22, 2025

I had the absolute pleasure of working with Mr. Charles Archer, and I can confidently say he is one of the best car salesman I’ve ever met. His professionalism, patience, and genuine care made the More

by Adrianperry101.ap
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Martinez F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2025 -

Casey Kia responded

WOW!!! Thank you so much Adrian for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2026 KIA Sportage. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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