
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Very great customer service. Very educated financial adviser (able to teach me something about finances I didn't already know). Very educated financial adviser (able to teach me something about finances I didn't already know). More
Perks with the vehicle are great got a great deal for the vehicle I wanted. My only concern is the paperwork process could have been handled better. I was informed the day prior when I arrived the next day w vehicle I wanted. My only concern is the paperwork process could have been handled better. I was informed the day prior when I arrived the next day with check in hand, tags and titles would be completed but it was not. So we arrive at 12:30am & we didn’t leave until 2pm, once the admin completed the tags and title paperwork. Lastly, I didn’t think the approach of trying to sell me a higher protection on my vehicle after I handed the check over to complete my payment was inappropriate. I did receive a dependable vehicle and I appreciate Casey Kia providing this for me. However, the information stated above left me with an unpleasant experience hospitality wise. More
Charles was very personable, friendly, patient, and great to work with. He helped me find the car that I truly wanted and made it work. He’s great! to work with. He helped me find the car that I truly wanted and made it work. He’s great! More
Charles was very helpful and very nice. Helped me get a car that will benefit my future and I appreciate him so much. Helped me get a car that will benefit my future and I appreciate him so much. More
Charles was very knowledgeable and helpful in the purchase of my used Jeep. Process was as smooth as a car purchase can be. purchase of my used Jeep. Process was as smooth as a car purchase can be. More
Charles and the Manager at this dealership went over and beyond to make my son's first car buying experience the best! I will be back to trade my car in soon. beyond to make my son's first car buying experience the best! I will be back to trade my car in soon. More
It seemed like a long process, but easy to work with and get what we wanted in our long term vehicle. Jacob was awesome to work with and made the process as smooth as possible. He went above and beyond to m get what we wanted in our long term vehicle. Jacob was awesome to work with and made the process as smooth as possible. He went above and beyond to make sure we got what we were looking for. The car we were purchasing was not on site, but Jacob made sure to keep us updated during the process. More
Charles went above and beyond in terms of service. He patiently answered all my questions about the car I bought and the plan I chose. The process wasn't as long as I was anticipating, and Charles and He patiently answered all my questions about the car I bought and the plan I chose. The process wasn't as long as I was anticipating, and Charles and the other staff members at Casey Kia made it a fantastic experience overall. More
Very good family like atmosphere. Everyone was in a good mood and motivated to do the job. Everyone was in a good mood and motivated to do the job. More
A wonderful experience with Jacob M. Our salesman!! Car was represented accurately and good trade! Our salesman!! Car was represented accurately and good trade! More