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Casey Kia
Newport News, VA
1,532 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,532 reviews
September 21, 2022
Charles asked my preferences right off the bat & he found a car that was absolutely perfect for my style & needs!! I Love my Ride and the Casey dealership staff was amazing the entire experience. I would re a car that was absolutely perfect for my style & needs!! I Love my Ride and the Casey dealership staff was amazing the entire experience. I would recommend Charles & Casey Kia to friends and family without a doubt!! Did I say How much I Love my 2023 Kia Selto yet…....?! ;-) More
by Amanda
September 21, 2022
Charles made the process easy, Hassel free, and overall very pleasant. The level of customer service is unmatched. If I need help in the future, I know who to go to. very pleasant. The level of customer service is unmatched. If I need help in the future, I know who to go to. More
by Brandy
Employees Worked With
September 06, 2022
Casey KIA is the best among the car dealing industry. My car was serviced twice by this company, and ever since I didn’t encountered any problem. My only issue with them is keeping up with time . My car was serviced twice by this company, and ever since I didn’t encountered any problem. My only issue with them is keeping up with time . More
by kamelrasheed17
Employees Worked With
Gene Riddle, Gene Riddle
August 31, 2022
Mr. Charles Archer of Casey Kia rolled out the red carpet. He was knowledgeable, friendly and helpful. He made our experience of purchasing a car a good one. carpet. He was knowledgeable, friendly and helpful. He made our experience of purchasing a car a good one. More
by TJ
Employees Worked With
August 31, 2022
Purchased a car this weekend. Charles Archer was very knowledgeable and helpful. He went above and beyond expectations. Thanks Mr. Archer! Charles Archer was very knowledgeable and helpful. He went above and beyond expectations. Thanks Mr. Archer! More
by mon
Employees Worked With
August 27, 2022
I never had a big dealership buying experience until I went to Casey Kia for a purchase. I have always been somewhat skeptical thing I would get taken advantage of, quite the opposite happened. I felt tha went to Casey Kia for a purchase. I have always been somewhat skeptical thing I would get taken advantage of, quite the opposite happened. I felt that Charles and his group where fair and strait up. No pressure and as pleasant as making a automobile purchase could be. Scott Weiss NN More
by Scotty
Employees Worked With
August 25, 2022
Great people. Made sure we bought quality vehicle for a reasonable price. Very friendly staff. Made sure we bought quality vehicle for a reasonable price. Very friendly staff. More
by Dallasgreene0127
