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Casey Kia
Newport News, VA
1,531 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,531 reviews
June 18, 2022
Great deal. Very nice people not pushy. They let me take my time. My sales man Charles was so great. Very nice people not pushy. They let me take my time. My sales man Charles was so great. More
by Kenneth
June 13, 2022
“Kate” approached me with her bubbling personality. She had a big smile, and looked me directly in the eyes, “ How are you today?” I knew she would give me the attention I needed . Within a few moments She had a big smile, and looked me directly in the eyes, “ How are you today?” I knew she would give me the attention I needed . Within a few moments we were looking at vehicles that I wanted to see. Not what they wanted me to buy. All said and done I purchased 2 vehicles that day. Kate was professional in every way. Staying over an hour past closing to make sure I was getting all I wanted. The entire group is friendly and welcoming without being pushy. I will return when I’m ready to trade. Kate is an asset to Casey. Don’t let her go. The headhunters will be waiting. Well done Kate. Keep your smile . Us customers need that. More
by rbenner3669
June 13, 2022
Excellent sales representatives. Jacob and financial representative work with me to meet my every request. Jacob and financial representative work with me to meet my every request. More
by Linda
June 11, 2022
We had an excellent experience purchasing our vehicle. Charles made it simple and got us what we wanted. Charles made it simple and got us what we wanted. More
by apluim19
Employees Worked With
Other Employees :
Shannon Lavender, Albert “AJ” Jackson
June 09, 2022
Casey has been good at getting me deals. Jacob was very patient, supportive and informative Jacob was very patient, supportive and informative More
by blh02cnu
Employees Worked With
June 04, 2022
Charles Archer personifies the spirit of customer service. As a no nonsense type, I appreciated his efficient manner to conduct business. Wouldn’t hesitate to refer a buyer to him! service. As a no nonsense type, I appreciated his efficient manner to conduct business. Wouldn’t hesitate to refer a buyer to him! More
by NoemiH.
Employees Worked With
June 04, 2022
Charles did an outstanding job and I was very happy when i left the dealership with my brand new Kia Forte GT line. i left the dealership with my brand new Kia Forte GT line. More
by Sean S.
May 18, 2022
Charles was awesome! If you buy a car from Casey Kia ask for him, we had an awesome car buying experience with him! If you buy a car from Casey Kia ask for him, we had an awesome car buying experience with him! More
by gsumerlin
Employees Worked With
May 11, 2022
I had a wonderful experience ! Very great customer service ! I look forward to working with Kia and Mr. Charles Archer in the future ! Highly recommended ! Everything was fantastic Very great customer service ! I look forward to working with Kia and Mr. Charles Archer in the future ! Highly recommended ! Everything was fantastic ! God bless ! More
by ShayLoveeee
Employees Worked With
