
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Charles provided exceptional service during the entire vehicle purchase. Now I am stress free, because I have dependable transportation. He was also able to meet my needs with ensuring the vehicle was eq vehicle purchase. Now I am stress free, because I have dependable transportation. He was also able to meet my needs with ensuring the vehicle was equipped with desired amenities/features. Previously I had a bad experience with Casey Chevrolet, but because of Charles I decided to give Casey a second try. THANK YOU CHARLES!!!!! More
Mr. Charles is truly one of the best salesmen I have ever worked with. I appreciate how dedicated he was to meeting my specific needs and how I was able to leave happy with my decision. He was kind enough to worked with. I appreciate how dedicated he was to meeting my specific needs and how I was able to leave happy with my decision. He was kind enough to walk me through step by step what I needed to do and was very patient as I made my decisions. Not only did he work out something that fit my budget he also worked out something that I am confident will suit my growing family. Thank you Mr. Charles for everything you did today to make my new dream come true. More
Charles Archer Gave us an unforgettable car buying experience. We were very impressed he really went above and beyond, he’s is very knowledgeable he kept us informed as the transaction was in progress experience. We were very impressed he really went above and beyond, he’s is very knowledgeable he kept us informed as the transaction was in progress every step of the way. He did not overwhelm us he made us feel comfortable and not only listened to us he heard us. He build a rapport with us. He offered clear and accurate answers to all our questions. He also had tech-Saviness which is a plus. We were very satisfied with our experience. The next time we purchase we would be eager to purchase a car from him. He made us feel like he was not just interested in selling a vehicle. Well done!! We even brought them a fish dinner to thank him. Hope he enjoy. Lol More
Charles Archer assisted us in purchasing a pre-owned Kia Sorento with low mileage. Our purchase experience was most memorable. He was very knowledgeable, friendly and professional. He was extremely helpful Sorento with low mileage. Our purchase experience was most memorable. He was very knowledgeable, friendly and professional. He was extremely helpful in explaining the process and very proactive keeping the car purchasing process moving. Charles was straightforward, transparent, genuine and passionate about his work to ensure we were totally satisfied with our pre-owned car. I will definitely recommend him to my family and friends. Casey Kia is the place to go for your next car. More
Awesome service my second time back to purchase a vehicle. Great customer service and Mr Archer always make sure he meets the customers needs highly recommend. I definitely enjoy my new car!!! vehicle. Great customer service and Mr Archer always make sure he meets the customers needs highly recommend. I definitely enjoy my new car!!! More
Salesman Jacob Martinez was excellent. He remained in contact with me on the status of the vehicle arriving. Although he was persistent in trying to make the sell, I did not feel pressured He remained in contact with me on the status of the vehicle arriving. Although he was persistent in trying to make the sell, I did not feel pressured to buy which was very good. More
Amber was the person who helped me and she was great. I even had a anxiety moment and she was understanding and very knowledgeable to help ease me. Her customer service, her attitude, her presence is wha I even had a anxiety moment and she was understanding and very knowledgeable to help ease me. Her customer service, her attitude, her presence is what really helped me. I will be going to her any other time. Amber if you see this, thank you so much and you made a big impact on me and I appreciate you !! More
Christina Allen and her mechanics are great I just had my car fixed they kept me up-to-date and informed every step of the way and got my car back the next day as promised wonderful job thanks to everybody car fixed they kept me up-to-date and informed every step of the way and got my car back the next day as promised wonderful job thanks to everybody More
Mr. Charles service was exceptional, he was very informative and honest. Mr. Charles went above and beyond to ensure our transaction went smoothly. I wou Charles service was exceptional, he was very informative and honest. Mr. Charles went above and beyond to ensure our transaction went smoothly. I would highly recommend anyone to seek him out if they are interested in a new/used car. Thank you More