
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Great place to do Business with. The people are very friendly and professional. Johnnie our Sales Consultant, gave us top notch customer service. He was Professional, Courteous, Patient and kind. He lis friendly and professional. Johnnie our Sales Consultant, gave us top notch customer service. He was Professional, Courteous, Patient and kind. He listened and answered our questions. He also helped us picked out the perfect car for my daughter. Thanks a bunch Johnnie. More
I love Casey Kia! They worked with us so much when we needed help with a lower car payment. Johnnie is such an awesome person and we will continue to go to him for all our car buying needs! needed help with a lower car payment. Johnnie is such an awesome person and we will continue to go to him for all our car buying needs! More
One of the best!! It’s all I can say to describe him and my experience. Highly recommend..thank you! my experience. Highly recommend..thank you! More
Charles Archer has gone above and beyond to help me get a vehicle that fits in my needs. He was patient with me and always made sure I was comfortable with every step. This is the second vehicle I have bough vehicle that fits in my needs. He was patient with me and always made sure I was comfortable with every step. This is the second vehicle I have bought from him and I will continue to come back to him for future needs. I recommend Mr. Archer for anyone looking for a car. He genuinely cares about helping you and not just "getting you in a car". So thankful and appreciative of him. 5 stars isn't enough! More
I had a wonderful experience at this dealership. Mr. Charles was honest and straight to the point and answered all of my questions during my purchase. Mr. Charles was very patient, respectful, and very Charles was honest and straight to the point and answered all of my questions during my purchase. Mr. Charles was very patient, respectful, and very pleasant to be around. The entire staff was great but I highly recommend going to Mr. Charles. He will get you what you want with a great deal. More
Friendly, knowledgeable customer service from Christine Allen and the rest of the Service Department during recent visit. Overall excellent experience during recent vehicle service. Christine is my go to s Allen and the rest of the Service Department during recent visit. Overall excellent experience during recent vehicle service. Christine is my go to service tech rep! More
Charles was absolutely wonderful to work with. He went above and beyond to satisfy our needs. He was very engaging and treated my family with the utmost respect that all customers deserve. above and beyond to satisfy our needs. He was very engaging and treated my family with the utmost respect that all customers deserve. More
Best car buying experience ever. Mr. Archer helped my daughter and I replace her precious car which was totalled in an accident. He was polite, very knowledgeable about the vehicle my daughter wanted and daughter and I replace her precious car which was totalled in an accident. He was polite, very knowledgeable about the vehicle my daughter wanted and easily explained why it would be a better choice than the one I had in mind. The purchase we made at Casey Kia will be the third vehicle I’ve purchased and the best experience of them all. I plan to come back to purchase another vehicle in the near future and know I will receive the same great service. More
Had a great experience with Casey Kia. Great customer service and always give the customer what they need. Charles Archer made sure he meet my needs on what car I liked and what was a best fit for me!!! service and always give the customer what they need. Charles Archer made sure he meet my needs on what car I liked and what was a best fit for me!!! More
. . . an absolutely fantastic experience! Everyone involved with the process to service my vehicle was beyond helpful and so thoughtful ~ from the team that assisted with a “loaner vehicle,” Wayne Cra involved with the process to service my vehicle was beyond helpful and so thoughtful ~ from the team that assisted with a “loaner vehicle,” Wayne Crabtree, my service manager, the team that cleaned my vehicle, and the team that assisted with completing the final payment process ~ again, simply fantastic! More