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Casey Kia
Newport News, VA
1,536 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,536 reviews
July 10, 2021
Very cooperative and patient with me and my family! We really appreciated working with Jacob M, Aaron, and Rashan you guys are great! Thanks again! really appreciated working with Jacob M, Aaron, and Rashan you guys are great! Thanks again! More
by Kyla Davis
July 08, 2021
I brought my friend here to buy a new kia forte gt-line and I love it. Great customer service and I highly recommend! I might even consider my next car to be a new kia also! and I love it. Great customer service and I highly recommend! I might even consider my next car to be a new kia also! More
by dthigpen55
Employees Worked With
July 06, 2021
My sales man was very pleasant and informative would recommend him to others Experience was pleasant he was very knowledgeable would buy from him again recommend him to others Experience was pleasant he was very knowledgeable would buy from him again More
by Klpatgross
Employees Worked With
July 05, 2021
Great place to do Business with. The people are very friendly and professional. Johnnie our Sales Consultant, gave us top notch customer service. He was Professional, Courteous, Patient and kind. He lis friendly and professional. Johnnie our Sales Consultant, gave us top notch customer service. He was Professional, Courteous, Patient and kind. He listened and answered our questions. He also helped us picked out the perfect car for my daughter. Thanks a bunch Johnnie. More
by CJohnson
Employees Worked With
June 30, 2021
I love Casey Kia! They worked with us so much when we needed help with a lower car payment. Johnnie is such an awesome person and we will continue to go to him for all our car buying needs! needed help with a lower car payment. Johnnie is such an awesome person and we will continue to go to him for all our car buying needs! More
by Heathermariefisher
June 30, 2021
One of the best!! It’s all I can say to describe him and my experience. Highly recommend..thank you! my experience. Highly recommend..thank you! More
by Walkershakiya
Employees Worked With
June 29, 2021
Charles Archer has gone above and beyond to help me get a vehicle that fits in my needs. He was patient with me and always made sure I was comfortable with every step. This is the second vehicle I have bough vehicle that fits in my needs. He was patient with me and always made sure I was comfortable with every step. This is the second vehicle I have bought from him and I will continue to come back to him for future needs. I recommend Mr. Archer for anyone looking for a car. He genuinely cares about helping you and not just "getting you in a car". So thankful and appreciative of him. 5 stars isn't enough! More
by Duchess Loren
Employees Worked With
June 26, 2021
I had a wonderful experience at this dealership. Mr. Charles was honest and straight to the point and answered all of my questions during my purchase. Mr. Charles was very patient, respectful, and very Charles was honest and straight to the point and answered all of my questions during my purchase. Mr. Charles was very patient, respectful, and very pleasant to be around. The entire staff was great but I highly recommend going to Mr. Charles. He will get you what you want with a great deal. More
by Monique19861986
June 26, 2021
Friendly, knowledgeable customer service from Christine Allen and the rest of the Service Department during recent visit. Overall excellent experience during recent vehicle service. Christine is my go to s Allen and the rest of the Service Department during recent visit. Overall excellent experience during recent vehicle service. Christine is my go to service tech rep! More
by Mcubed
Employees Worked With
Christine Allen
