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Casey Kia
Newport News, VA
1,532 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,532 reviews
June 18, 2021
I have purchased three Kia automobiles in the last 14 months from Jacob Martinez the dealership is top notch. Everybody’s professional knows their stuff no nonsense bottom line and I always enjoy my expe months from Jacob Martinez the dealership is top notch. Everybody’s professional knows their stuff no nonsense bottom line and I always enjoy my experience there. They give me the best price that I could expect. This last time Carla one of the other sales people helped me as well and she was excelkent More
by Sally
Employees Worked With
Other Employees :
Aaron McGiffin, Karla Tristani
June 15, 2021
If awesome was a person it would be Mr. Jordan . Ive never had such a great experience until I came across Mr.Jordan ! #10sAcrossTheBoard ! Great never had such a great experience until I came across Mr.Jordan ! #10sAcrossTheBoard ! Great More
by Lassiter1019
Employees Worked With
June 15, 2021
Charles really saved me. From the first time we spoke he listened to my needs and told me to have faith. He worked majic…literally.He is very honest and knowledgeable. By far the best car salesman I have ev listened to my needs and told me to have faith. He worked majic…literally.He is very honest and knowledgeable. By far the best car salesman I have ever had. More
by LadyE
Employees Worked With
June 12, 2021
Charles was a life saver for my family and I. He listened to our needs and was able to work his magic. As of June 11, 2021 we are owners of a new vehicle that’s more comfortable for my family and I. We pra to our needs and was able to work his magic. As of June 11, 2021 we are owners of a new vehicle that’s more comfortable for my family and I. We prayed about it along with the reassurance from Charles that we were in good hands and the goal was achieved, Thank you for all the hard work to make this happen. If anyone is looking for a new vehicle definitely check out Charles at Casey Kia. More
by Swilliams
Employees Worked With
May 31, 2021
Mr. Charles was a life savor! I told him what I wanted, what I was looking for & he knew EXACTLY what car to point me to. He is very honest & know his facts. He won’t steer you the wrong way. I appreciate what I was looking for & he knew EXACTLY what car to point me to. He is very honest & know his facts. He won’t steer you the wrong way. I appreciate him helping me with my first car purchase on my own. When walking into Casey Kia, ask for Charles Archer. You won’t regret. More
by Tia Graves
May 31, 2021
Prompt, professional and courteous. Extra cost is told prior to doing the service. Valet service is an added blessing for me right now.Great service department. prior to doing the service. Valet service is an added blessing for me right now.Great service department. More
by bevells
Employees Worked With
Chris was my contact
May 29, 2021
Johnnie did a good job. My car would not start and I didn’t know what to do. I just spent a whole lot of money in the car that broke down again. I came for a used car and left with a new car. I love didn’t know what to do. I just spent a whole lot of money in the car that broke down again. I came for a used car and left with a new car. I love my Sorento. More
by drjameelah34
May 29, 2021
From the time I walked in till I walked out the next day all my wants and needs were checked off ! I got a car that I love and it checks everything on my list Including things I didn’t know id want ! He was all my wants and needs were checked off ! I got a car that I love and it checks everything on my list Including things I didn’t know id want ! He was very communicative with my husband and I. Everybody was friendly and I’d definitely recommend a friend to purchase their next vehicle from there ! More
by samstox93
May 28, 2021
I went and met with Mr. Archer and this man worked his magic and got in getting me my first car! He was very passionate about helping me! If you are in need of a car this is the man to go see!! Thank you magic and got in getting me my first car! He was very passionate about helping me! If you are in need of a car this is the man to go see!! Thank you again Mr. Archer!! More
by ErinL
May 27, 2021
Try to sell me a repair for a leaky AC compressor and had it verified by two other kia dealers who stated nothing was wrong with AC compressor! No will be doing business with Casey Kia due to up selling it verified by two other kia dealers who stated nothing was wrong with AC compressor! No will be doing business with Casey Kia due to up selling services that are not needed. Shame on them! More
by JJ
Employees Worked With
Jimmy Dianna
