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Casey Kia
Newport News, VA
1,536 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,536 reviews
April 28, 2021
Man!!! This is my 4th car through Casey Kia and the best salesman Charles Archer. Takes care of me every time. Never disappointed in the tremendous customer service I receive from Charles and the Casey Kia salesman Charles Archer. Takes care of me every time. Never disappointed in the tremendous customer service I receive from Charles and the Casey Kia team. If you need a car and don’t want to get the run around? Go see Charles Archer at Casey Kia. More
by Shaycoates
April 25, 2021
This is our 4 car bought from a Casey dealership. They have always worked every angel to get us into a vehicle. Johnny Jordan Jr was our salesman and he was so nice and upfront about everything. have always worked every angel to get us into a vehicle. Johnny Jordan Jr was our salesman and he was so nice and upfront about everything. More
by stumpysbride
Employees Worked With
April 24, 2021
We were taken care of so well. This dealership covers everything. A truly pleasant experience! Even our car insurance was updated before we left. We will be back. everything. A truly pleasant experience! Even our car insurance was updated before we left. We will be back. More
by 4runnerangel
April 24, 2021
I had a wonderfully great experience with Mr. Archer he took really great care of me and made my buying my vehicle easy and hassle free . I would recommend anyone that needs to buy a car go see Mr. Archer took really great care of me and made my buying my vehicle easy and hassle free . I would recommend anyone that needs to buy a car go see Mr. Archer at Casey Kia on Jefferson avenue More
by Amm91532
Employees Worked With
April 24, 2021
Mr Arher at the Casey Kia dealership on Jefferson Ave. showed me great customer service, made everything stress free, and made me feel comfortable with the car. I recommend anyone trying to get a vehicle showed me great customer service, made everything stress free, and made me feel comfortable with the car. I recommend anyone trying to get a vehicle in newport news to go to Mr. Archer More
by Michelle Smart
Employees Worked With
April 19, 2021
I highly recommend Johnnie for your car buying needs. He is an honest man and I appreciate that from a salesman. He did not try to force me to buy but layed out all the options and let me decide. Very know is an honest man and I appreciate that from a salesman. He did not try to force me to buy but layed out all the options and let me decide. Very knowledgeable and helpful. Thank you for making the car buying experience so pleasant More
by silvi mantero
Employees Worked With
April 17, 2021
WOW!!! What a pleasant experience from start to finish with Charles!!! He made it so easy, was so informative, and made buying our car so comfortable. ANYONE who is thinking of purchasing a car NEEDS to with Charles!!! He made it so easy, was so informative, and made buying our car so comfortable. ANYONE who is thinking of purchasing a car NEEDS to visit Charles Archer!!! At Casey Kia Used Cars. He made the entire process a a very happy experience. Thanks, Charles!!!! More
by Christine J
Employees Worked With
April 06, 2021
I really appreciate the patience an honest that Charles showed me. He explained step by the car features an the buying process. I really enjoyed working with him an I recommend he to sale u a car. The bes showed me. He explained step by the car features an the buying process. I really enjoyed working with him an I recommend he to sale u a car. The best saleman ever he ever got me great savings. 👍🏾 More
by Mz. Flo
Employees Worked With
April 06, 2021
Jacob and Ed were both great to work with! Very patient, and helped me find the deal I needed. Would recommend to others who are looking. and helped me find the deal I needed. Would recommend to others who are looking. More
by info84
April 03, 2021
My wife and I just moved here from MD and were looking forward here first car. Charles was extremely nice and helped us through 3 or 4 cars until we found the one she wanted. She was so happy to get her f forward here first car. Charles was extremely nice and helped us through 3 or 4 cars until we found the one she wanted. She was so happy to get her first car. He also helped us out with saving on insurance in-house so the car payment was almost taken car of by that alone! Awesome guy! More
by MDtoVA
Employees Worked With
