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Casey Kia
Newport News, VA
1,536 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,536 reviews
October 06, 2020
Mr. Arrington was very professional and provided me with the best deal for my brand new 2021 Kia K5. I would recommend any customer to visit Mr. Arrington to purchase their new car. the best deal for my brand new 2021 Kia K5. I would recommend any customer to visit Mr. Arrington to purchase their new car. More
by Jhollemon
October 06, 2020
Jacob and Sam were both very professional and courteous. Jacob walked us through every part of the Telluride and answered every question we could throw at him...and we had a LOT of questions. The entire “vi Jacob walked us through every part of the Telluride and answered every question we could throw at him...and we had a LOT of questions. The entire “vibe” of the dealership staff was cheerful and upbeat. A real pleasure to do business with. More
by BubblePuppy7
October 04, 2020
Always a great experience at Casey Kia. Mr. Archer is awesome. He always provides excellent and expedient customer service. We will remain loyal customers. Thank you. awesome. He always provides excellent and expedient customer service. We will remain loyal customers. Thank you. More
by KB
Employees Worked With
October 02, 2020
Great guy very good at his job great customer service, very professional, very attentive to customer needs i would recommend to family and friend love this dealership very professional, very attentive to customer needs i would recommend to family and friend love this dealership More
by stephon5954
Employees Worked With
September 28, 2020
Charles was very courteous and trustworthy and it was a pleasure working with him to get a car for our son. Everyone at the dealership valued our time and went the extra mile to ensure our experience was pleasure working with him to get a car for our son. Everyone at the dealership valued our time and went the extra mile to ensure our experience was a great one. More
by Topshelf825
September 25, 2020
couldnt be happier with my new sportage the staff was incredibly helpful id highly recommended giving casey kia a shot id your in the market for a new vehicle incredibly helpful id highly recommended giving casey kia a shot id your in the market for a new vehicle More
by aaron
September 24, 2020
Professional, timely and friendly service. Service appointment was on time and vehicle is running great. Thanks Kavishai for the great customer service. You were amazing! appointment was on time and vehicle is running great. Thanks Kavishai for the great customer service. You were amazing! More
by Rob S.
Employees Worked With
Kavishai Jackson
September 20, 2020
One of the best sells people at Casey Kia I would gladly send people his way, he mos def will get anyone in something He a great guy send people his way, he mos def will get anyone in something He a great guy More
by mcdanieldontaye
September 19, 2020
He is the best at Kia I wouldn’t want to work with anyone else. Thanks so much for helping us out when we were ready to give up. else. Thanks so much for helping us out when we were ready to give up. More
by Hiswife72509
September 17, 2020
It one of best dealers ship i ever dealt with a very determined to get the job done i Jacob is the best I ever had determined to get the job done i Jacob is the best I ever had More
by netblackblondie
Employees Worked With
