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Casey Kia
Newport News, VA
1,531 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,531 reviews
September 25, 2020
couldnt be happier with my new sportage the staff was incredibly helpful id highly recommended giving casey kia a shot id your in the market for a new vehicle incredibly helpful id highly recommended giving casey kia a shot id your in the market for a new vehicle More
by aaron
September 24, 2020
Professional, timely and friendly service. Service appointment was on time and vehicle is running great. Thanks Kavishai for the great customer service. You were amazing! appointment was on time and vehicle is running great. Thanks Kavishai for the great customer service. You were amazing! More
by Rob S.
Employees Worked With
Kavishai Jackson
September 20, 2020
One of the best sells people at Casey Kia I would gladly send people his way, he mos def will get anyone in something He a great guy send people his way, he mos def will get anyone in something He a great guy More
by mcdanieldontaye
September 19, 2020
He is the best at Kia I wouldn’t want to work with anyone else. Thanks so much for helping us out when we were ready to give up. else. Thanks so much for helping us out when we were ready to give up. More
by Hiswife72509
September 17, 2020
It one of best dealers ship i ever dealt with a very determined to get the job done i Jacob is the best I ever had determined to get the job done i Jacob is the best I ever had More
by netblackblondie
Employees Worked With
September 15, 2020
This is my third purchase from Casey, always pleased. Charles Archer has always assisted me with the purchase of my vehicles. It goes without saying, that Charles is spectacular at what he does. I comple Charles Archer has always assisted me with the purchase of my vehicles. It goes without saying, that Charles is spectacular at what he does. I completely trust him with all my car buying experiences and he always seems to provide me with exceptional service. I wanted to purchase a vehicle for my daughter, since this was her first car and minimum driving experience I wasn't looking for nothing fancy but wanted my daughter to have super reliable transportation. Needless to say, Charles went over and beyond to make that happen. It was a lengthy process but he didn't give up and continued to work with me on finding my daughter a car. Thank you Mr. Archer we appreciate all your time and efforts and my daughter is super happy. Look for Charles Archer @ Casey kia. Phenomenal sales associate!!!! More
by Resse V....Overly satisfied customer
Employees Worked With
September 14, 2020
Charles Archer provided my father and I with exceptional experience! Not only was his services above and beyond, but his overall character was an absolute reminder of the fact that we are family! Charles ma experience! Not only was his services above and beyond, but his overall character was an absolute reminder of the fact that we are family! Charles made sure that everything was explained clearly and "to a T", and was set within our best interests, financially. Our experience was truly phenomenal!!! More
by Benjamin Harris
Employees Worked With
September 12, 2020
Just purchased my 5th car from Charles Archer, he is always very knowledgeable and very helpful will all my questions and what I am wanting! Definitely recommend always very knowledgeable and very helpful will all my questions and what I am wanting! Definitely recommend More
by Chclar81
September 12, 2020
GREAT SERVICE .. he takes his time and make sure you leave in the car that you want .. no matter what he will make a car happen for you ! leave in the car that you want .. no matter what he will make a car happen for you ! More
by charleyoldham
Employees Worked With
September 08, 2020
Jacob was excellent! I would recommend Jacob and the rest Kia to anyone and everyone that is looking for a vehicle! They have all did a great job! Kia to anyone and everyone that is looking for a vehicle! They have all did a great job! More
by Patsy
