
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Our experience was outstanding from the beginning From the beginning of our time at the dealership, Charles introduced himself and asked if there was anything we were looking for. As we talked, he kn From the beginning of our time at the dealership, Charles introduced himself and asked if there was anything we were looking for. As we talked, he knew exactly what our family needed. He accommodated both, my husband and I needs. We truly appreciate Charles customer service and willingness to help us in any way he can. He is such a great person, great with knowing vehicles, amazing with assisting us with the vehicle and all that entailed. We are very grateful for Charles help, as well as the team. With grateful hearts, we the Harmon Family, want to say Thank you so much. With Best Regards, Harmon Family More
Charles was very helpful and knowledgeable about the products he was showing us. He was very kind and respectful to my whole family very much recommend products he was showing us. He was very kind and respectful to my whole family very much recommend More
If I could give 100 stars I would. I walked in Kia not even thinking I could walk out with a car knowing how my credit was set up. Mr.Charles let me know that he was going to do his best and he did just t even thinking I could walk out with a car knowing how my credit was set up. Mr.Charles let me know that he was going to do his best and he did just that. I never knew I would walk out with a vehicle and he made sure I did. Everyone who works at this location has EXCELLENT CUSTOMER SERVICE. MrGordon was an excellent help as well. I highly recommend their service if your looking for a new car. More
Kelvin Williams did an outstanding job. I definitely recommend Mr. Williams When looking for the right car!!! I Went in after work and everything worked out great. Easy as it could be.. Just awesome! recommend Mr. Williams When looking for the right car!!! I Went in after work and everything worked out great. Easy as it could be.. Just awesome! More
Charles is a great car dealer he really cares and he knows cars.customer service is great please if your in need of a car go see Mr Charles Archer. Thanks Mr Charles & Mr Gordon for helping my daughter knows cars.customer service is great please if your in need of a car go see Mr Charles Archer. Thanks Mr Charles & Mr Gordon for helping my daughter y’all are the best dealers. More
Charles was very professional and he took his time to explain all details to me.He was very informative and knew exactly what he was talking about,he is definitely for the "People" Awesome job Charles an explain all details to me.He was very informative and knew exactly what he was talking about,he is definitely for the "People" Awesome job Charles and I will make sure to refer others!!!! More
Superior Customer Service I was reluctant to have to go a dealership. However, Katie was excellent and was shocked that I only had to pay for a bulb! I was reluctant to have to go a dealership. However, Katie was excellent and was shocked that I only had to pay for a bulb! More
Scheduled Service I just had my scheduled service and everything went off like clockwork Thank you Christine (my service tech). For a quick and friendly service. I love I just had my scheduled service and everything went off like clockwork Thank you Christine (my service tech). For a quick and friendly service. I love my Cadenza. Thank you Casey Kia. What great customer service More