
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Very professional Charles was very professional , He took us step by step processing the paper work ...He was patient and he took time to make sure everything was wonde Charles was very professional , He took us step by step processing the paper work ...He was patient and he took time to make sure everything was wonderful. after we decided to trade in our car ....We spent hours in there , but for some reason it was a bless that we met Charles Archer this morning....What a blessing! Thank you really appreciate everything you have done for us today ....Today you Bless us More
Helped me find just what I was looking for! Charles was instrumental in helping me find the perfect car for my family ! I am so appreciative of all he did! Super friendly and thoughtful and wen Charles was instrumental in helping me find the perfect car for my family ! I am so appreciative of all he did! Super friendly and thoughtful and went above and beyond to help us! More
Great and fast experience I had a whole bunch of stuff to get worked on my car. They offered a local shuttle for me while I wait . I didn’t have to use but the service only too I had a whole bunch of stuff to get worked on my car. They offered a local shuttle for me while I wait . I didn’t have to use but the service only took 2 hours including my Courtesy clean. More
Exceptional Customer Service I called and was helped by Ms. Cassandra after expressing my vehicle concerns. She was very thorough and courteous. When I arrived for my scheduled ap I called and was helped by Ms. Cassandra after expressing my vehicle concerns. She was very thorough and courteous. When I arrived for my scheduled appointment I was greeted promptly and Joe B took good care of me. He explained everything clearly, made me feel comfortable and was knowledgeable about the service and work that needed to be done to my car. Very friendly and family atmosphere. More
Class "A" service Charles was very nice from greeting to closing of the sale. I will be recommending him to all my friends when they are in need of a new car! Charles t Charles was very nice from greeting to closing of the sale. I will be recommending him to all my friends when they are in need of a new car! Charles treated us with the up most respect and very humble. More
Dream Car Charles was a great salesman! Answered all my questions and helped me purchase my dream Jeep! It was a great overall experience, very pleased and wou Charles was a great salesman! Answered all my questions and helped me purchase my dream Jeep! It was a great overall experience, very pleased and would definitely return to buy another car ... maybe in the soon future 😉 More
Casey Kia never disappoints! I had the opportunity to work with Casey Kia again. This is second vehicle with them and I couldn’t be happier. Charles was an amazing salesman, he ma I had the opportunity to work with Casey Kia again. This is second vehicle with them and I couldn’t be happier. Charles was an amazing salesman, he made everything fast and easy for me. He was completely honest about everything and he got right down to the point. If you ever need a car from Casey Kia ask for Charles. You won’t be disappointed. More
Great car Expected special treatment and great deal; love the Kia; fantastic mpg. However I didn’t check out the car well, nor the deal til after we closed. Pai Expected special treatment and great deal; love the Kia; fantastic mpg. However I didn’t check out the car well, nor the deal til after we closed. Paid too much according to KBB and the window sticker mentioned about 12 things the car didn’t actually have, MOST importantly cruise control. I think Casey Kia could make that right by adding it aftermarket. More
Amazing Mr. Charles Archer gave my family and I great service and experience. I was able to test drive the car and ask questions without judgement. Mr. Charles Archer gave my family and I great service and experience. I was able to test drive the car and ask questions without judgement. More
Above and beyond!!! This service department is great! They treat me like family and are always honest with me about my repairs. They demonstrate a lot of respect between This service department is great! They treat me like family and are always honest with me about my repairs. They demonstrate a lot of respect between departments and I think that’s a sign of a well run store. Pamela is nothing less than the best; friendly, helpful and handles my car with respect. Thank you Pamela and the rest of the team at Casey Kia. More