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Casey Kia
Newport News, VA
1,536 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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July 03, 2024
Charles was AMAZING . he was very professional . he helped me get a car that was great for me . i would definitely come again and recommend him to anyone in search for a c he was very professional . he helped me get a car that was great for me . i would definitely come again and recommend him to anyone in search for a car ! More
by ahniyaaa.wrightt
Employees Worked With
June 22, 2024
Charles Archer is amazing, he showed us the cars we wanted to see, he gave us all our options with vehicles and finance options, he was able to get us to a down payment and monthly payment that we were wanted to see, he gave us all our options with vehicles and finance options, he was able to get us to a down payment and monthly payment that we were comfortable with, 10 out of 10 one of the best experiences I’ve ever had buying a car. More
by Jessica
Employees Worked With
June 14, 2024
Charles was very helpful, this is the second car we have bought from him and he always makes sure we get what we want and also is very knowledgeable on his cars! bought from him and he always makes sure we get what we want and also is very knowledgeable on his cars! More
by Eannw7
Employees Worked With
June 12, 2024
Charles Archer was wonderful to work with. He is professional, attentive and helped me find the best vehicle for our needs. This is the second car we have purchased with him, and the third wit He is professional, attentive and helped me find the best vehicle for our needs. This is the second car we have purchased with him, and the third with this dealer. I highly recommend Charles!!!! More
by Theresa
Employees Worked With
June 03, 2024
He was very helpful and considerate when picking out a car for me. He let me take my time and answered all my questions. car for me. He let me take my time and answered all my questions. More
by Rita Ramirez
Employees Worked With
June 01, 2024
Mr. Archer is an awesome salesman. He os honest and knowledgeable. Great job! Well done! knowledgeable. Great job! Well done! More
by purc
Employees Worked With
June 01, 2024
Great service, very informative, was able to provide me with everything I was looking for plus more. Offered a great deal with a better rate. Made me feel comfortable about buying the car when I was not in with everything I was looking for plus more. Offered a great deal with a better rate. Made me feel comfortable about buying the car when I was not in the market for one but needed it. More
by marjorie.purcell89
May 31, 2024
Absolutely the best experience I have ever had buying a car! Hands down! The best transparency in a car salesmen and truly had my best intentions in mind. He met every single expect I wanted in my car with car! Hands down! The best transparency in a car salesmen and truly had my best intentions in mind. He met every single expect I wanted in my car without leaving anything out. He is the best more thorough salesmen out there! More
by Tori Harris
Employees Worked With
May 25, 2024
Amazing customer service! Very punctual, informative, and helpful. Always making sure I know everything I need to know! Very punctual, informative, and helpful. Always making sure I know everything I need to know! More
by anh081402
Employees Worked With
Other Employees :
Quentin Reyes
April 27, 2024
Charles really took his time and help me find the right car for me in my price range he made sure i was going walk out with my new car i also really appreciate the Casey team they also made sure i was goo car for me in my price range he made sure i was going walk out with my new car i also really appreciate the Casey team they also made sure i was good More
by jbattle14
Employees Worked With
