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173 Reviews of Casey Kia - Service Center
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February 16, 2020
So here’s my story with Casy Kia; I bought a truck So here’s my story with Casy Kia; I bought a truck that I love and 2 days in it starts making noises. The service staff, management and sales staf So here’s my story with Casy Kia; I bought a truck that I love and 2 days in it starts making noises. The service staff, management and sales staff find out about this and In no other words go above and beyond!!! For about a week they have fixed problems that couldn’t be for seen all on the integrity of there character. Getting me in a loaner and even on the day when the loaner car wasn’t enough for my construction company getting me my truck for a day to get materials to my job site before taking it back to work on more of the issues. And the most amazing thing about it they haven’t made me feel like a burden, instead they have shown empathy and understanding to my needs as a customer but above all a human being! So this is my chance to make it know and send out a heart felt thank you to all at Casy Kia that have put there hearts into this on my behalf. More
by lugo.charles.lugo
Employees Worked With
Other Employees :
Sara service manager, Joey auto tech, Roberto Dial general manager.
February 15, 2020
Everyone is so nice and helpful. I have recommended you guys to a lot of people hope you keep up the great work. Thank you, I love my KIA!!! guys to a lot of people hope you keep up the great work. Thank you, I love my KIA!!! More
by dianaturner57
February 08, 2020
My son had an emergency on the road with his 3018 Kia Sorento. The vehicles was towed to Casey. The service department was very helpful with rental information and keeping us informed as to the status of Sorento. The vehicles was towed to Casey. The service department was very helpful with rental information and keeping us informed as to the status of the repair. The car was fixed when they said it would be. This was a very positive experience during a stressful situation. More
by MARBETH156
Employees Worked With
Joseph Butkiewicz
January 25, 2020
Appoint making was easy, great reminders via text and phone. The overall experience was great. I will definitely drop my car off for services again. phone. The overall experience was great. I will definitely drop my car off for services again. More
by njylfe
Employees Worked With
Pamela Denny
January 18, 2020
Very great people!! They greet you when you drive up and take good care of you. My service writer, Joey is awesome!!! He is a great person and does everything great! take good care of you. My service writer, Joey is awesome!!! He is a great person and does everything great! More
by glendalabama
Employees Worked With
Joseph Butkiewicz, Pamela Denny
January 14, 2020
I was assisted courtously and timely. My complaint is with my driver seat being moved and my radio station changed. No need to adjust seat other than forward or backwards. No need to change the radio! Do with my driver seat being moved and my radio station changed. No need to adjust seat other than forward or backwards. No need to change the radio! Don't like the station turn it off! More
by Brown
Employees Worked With
Pamela Denny
January 14, 2020
Love the friendliness, efficiency of the service. Everything is handled porfessionaly as well! Waiting area is comfortable. The service team keeps you updated on needed maintenance. Everything is handled porfessionaly as well! Waiting area is comfortable. The service team keeps you updated on needed maintenance. More
by Jsateren
Employees Worked With
Joseph Butkiewicz
January 01, 2020
Casey Kia is a very good dealership. From the sales force to the finance team to the service department, everyone acts in a professional manner. We love our new Kia. force to the finance team to the service department, everyone acts in a professional manner. We love our new Kia. More
by The Earnhardts
Employees Worked With
Kristen
January 01, 2020
Always friendly people. The waiting area is comfortable and clean. Complimentary coffee and snacks are available while you wait. The wait time is normally less than what they tell you at check in. and clean. Complimentary coffee and snacks are available while you wait. The wait time is normally less than what they tell you at check in. More
by shflbout
December 20, 2019
Appreciate unexpected extras! For Christmas I told my 90 -year-old father I would get his car inspected and pay for any repairs or maintenance.As soon as I drove in,I was attended For Christmas I told my 90 -year-old father I would get his car inspected and pay for any repairs or maintenance.As soon as I drove in,I was attended to and service on car started.Repair shop clean and impressive.The state inspection was free as well as a great wash and vacuum,including tires and rims.I was quite proud to return his car to dad looking so good.All employees were top notch friendly. More
by Sonny
Employees Worked With
Don’t remember.
