Casey Toyota

Best car buying and follow-up experience EVER Lisa DeVore is simply the best sales person I have ever worked with. I have purchased some 10 cars (new and used) through the course of my life, in v Lisa DeVore is simply the best sales person I have ever worked with. I have purchased some 10 cars (new and used) through the course of my life, in various parts of the country, and my recent experience with Lisa was the easiest, most pleasant and no-nonsense of any prior purchases. Of course, Casey Toyota as a dealership supports Lisa well. As long as I reside in this area, they will be my go to. More

A Pleasant and easy going experience I have been working with Casey Toyota ever since I’ve moved to Virginia 20 years ago. This has been the third time I’ve purchased a vehicle from them I have been working with Casey Toyota ever since I’ve moved to Virginia 20 years ago. This has been the third time I’ve purchased a vehicle from them, They are A very Efficient, pleasant, welcoming and laid back team to do business with. I’ve never had an issue; and each Experience has been better than last. My car was totaled in an accident that was no fault of mine, and needed another car. I am recently divorced so my credit was terrible and I didn’t have a lot of income. I worked with a very Nice Gentleman by the name of Mark Kennedy who was a tremendous Help. He worked very hard to put me in a nice, safe, reliable updated car. And he succeeded . He kept saying don’t worry I make dreams come true. And he really did make this dream come true for me! I am now a sole owner of a 2018 Toyota Camery with very low mileage and all the updates and safety features there are, along with a low car payment. I would Defiantly recommend Mark Kennedy to be your sales man. He is a gentleman of honor, loyalty and dependability. He will get the job done . And the finance manager I worked with was equally the same. More

Overall great buying experience! We worked with Lisa DeVore to buy a truck, and she was very helpful, informative and straight forward throughout our buying experience there! I reall We worked with Lisa DeVore to buy a truck, and she was very helpful, informative and straight forward throughout our buying experience there! I really like the way she spoke to us- informative and helpful but not pushy. I would highly recommend her to others! More

Great Experience Mark Kennedy was an awesome salesman. He put customers satisfaction first! He made my car buying experience seamless. Any questions or reservations I Mark Kennedy was an awesome salesman. He put customers satisfaction first! He made my car buying experience seamless. Any questions or reservations I had he had an answer for it. More

Mark is the best car salesman ever Mark is the best car sales associate I have ever met and after purching 10 cars in my life I will never use another car sales associate. I was referre Mark is the best car sales associate I have ever met and after purching 10 cars in my life I will never use another car sales associate. I was referred to him by a friend who also purchased 2 cars from Mark in past. He is knowledgeable courteous and very friendly. More

‘19 Highlander - Fast and Easy We purchased a new 2019 Highlander from Casey Toyota, our second purchase from them. I have to say the first experience was not the best, but they hav We purchased a new 2019 Highlander from Casey Toyota, our second purchase from them. I have to say the first experience was not the best, but they have been great to deal with on service so we gave them a second chance. This time we dealt with Lisa DeVore and Miles Casey and the process was wonderful! Both where easy to deal with and really listened to our needs. Fast, simple and painless processes. Now we would definitely go back to them for our next purchase. More

Good purchasing experience with Casey I was looking for a used car for my son and had looked online and at all dealerships within the Hampton Roads area & had visited a few of them. I trav I was looking for a used car for my son and had looked online and at all dealerships within the Hampton Roads area & had visited a few of them. I traveled from Chesapeake to Williamsburg to look at a car we had seen on the internet. Upon arriving Lisa DeVore greeted us. She was very friendly and professional. We looked at the car we came to see and also she showed us a few others. The following day we came up with my son so he could look at what they had to offer. One of the selling points for us was the 2 year/200K warranty offered on the used cars. Most other dealers did not have this to offer or any warranty on cars with the mileage we were looking at. In the end we ended up purchasing a car that had more mileage and was higher priced than what we budgeted for but with the piece of mind that the engine and tranny will be covered for the next 2 years was a huge selling point for us. Hopefully we will not need to use the warranty but if we do I expect Casey will stand behind it. I would recommend Casey & Lisa to anyone in the market for a used car. More

Horrible experience I had an appointment to get my tires replaced, oil change and state inspection. After three hours, I called them to inquire about my car. Brandon th I had an appointment to get my tires replaced, oil change and state inspection. After three hours, I called them to inquire about my car. Brandon then told me they didn't have the the tires in stock. He was sorry. I asked to be transferred to a service manager, and Brandon hung up on me. I called back and spoke to Stephanie, and asked to speak to a manager. She told me that they were on vacation. I then asked to speak with Miles Casey and was told that no he couldn't help. Stephanie then transferred me back to Brandon, who then couldn't tell me what was going on with the car and then hung up with no good bye. I bought my car from Casey Toyota, and that will be the last thing I spend there. More

1st Time Buyer - Great Experience Prior to my experience with Casey Toyota, I had never purchased a car on my own before. Luckily, I was in great hands! I had seen a vehicle online, Prior to my experience with Casey Toyota, I had never purchased a car on my own before. Luckily, I was in great hands! I had seen a vehicle online, however, when I went to the dealership Eric informed me that the car I was interested in was actually in Newport News. He offered to have the vehicle transferred to Williamsburg within the next couple of days. Two days later I test drove the car with Lisa and loved it. With no hassle, Lisa let me make my requests during the negotiation process and got me a great deal! She was kind, efficient and an absolute pleasure to work with. By the time I got to finance it was later on in the evening, but John got me in and out quickly. I hope that all of my future car buying experiences can be like the one I had last night. Thank you to Eric, John & especially Lisa!! More

Got a 2020 Toyota Corolla - love it and love the staff It's to be expected that staff would take good care of a customer or potential customer. But there has been a lot of follow-up, which I really apprec It's to be expected that staff would take good care of a customer or potential customer. But there has been a lot of follow-up, which I really appreciate. More