Casey Toyota

Allen was great to work and helped us buy a car we are very happy with. Very friendly and no high pressure pitch. We'd work with him again. very happy with. Very friendly and no high pressure pitch. We'd work with him again. More

Allen was great. He had a good sense of humor and was very patient.I would work with him again to get a future vehicle. very patient.I would work with him again to get a future vehicle. More

We are just starting our search for a new car, and Casey Toyota was our first visit. Allen was great; he was very patient with our questions and very knowledgeable. We will definitely go through Allen if Toyota was our first visit. Allen was great; he was very patient with our questions and very knowledgeable. We will definitely go through Allen if we buy a Toyota--my wife and I recommend him highly. More

I will request Katie ALL the time; C/S skills need to be duplicated to other employees. I strive to find places with good customer service; I did, Thanks Katie. duplicated to other employees. I strive to find places with good customer service; I did, Thanks Katie. More

Casey's VW in Newport News took care of my VW jetta TDI over the years & always had a good experience with them. So when I was in the market for a new car I wanted to buy local in town & stay with the TDI over the years & always had a good experience with them. So when I was in the market for a new car I wanted to buy local in town & stay with the Casey family plus I was tried of driving so far for service. I bought a 2013 Prius through Ellen Stilwell using email & it was a great experience. I got the price & model I wanted. I wish I could spell the person name who did my paper work, he was great too. I was assigned Matt Hood for my Service Consultant. I have had several things done to the car & was in for my 5000 mile check up & the service is great. Just like Casey VW. I am very pleased with the Casey Family. More

Thorough product knowledge. New car pricing and trade-in were negotiated in a very fair and respectful way. No pressure sell and a willingness to totally explain the differences among models. were negotiated in a very fair and respectful way. No pressure sell and a willingness to totally explain the differences among models. More

This was my first car-buying experience, and Casey Toyota made it an easy and pleasant one. After getting fed up with the nonresponsiveness of Craigslist sellers and the overall anxiety I had about buying u made it an easy and pleasant one. After getting fed up with the nonresponsiveness of Craigslist sellers and the overall anxiety I had about buying used, I turned to Casey's used department and found exactly what I was looking for for a price I could afford. Melissa walked me through the whole process patiently, never pushy or demanding. There were a couple of times when I knew I was being pitched, but I didn't feel like I was being taken for a ride. The whole staff was so friendly. Special shout-out to receptionist Karen who, when I realized I was $0.99 short of the purchase price, said, "Oh, I've got 99 cents here!" and mechanic Dale who talked to me about Texas A&M football. A wonderful experience. I paid a price pretty comparable to what I was finding on Craigslist, and it came with not only new tires, topped-up fluids, a thorough cleaning, and a full inspection, but also a lot of peace of mind due to the warranty. More

My wife and I looked at several delaerships for new crossover SUV's. We looked at Hyundai, Honda and Toyota. When we showed up at Casey Toyota Allen Lind came up and introduced himself. He never onc crossover SUV's. We looked at Hyundai, Honda and Toyota. When we showed up at Casey Toyota Allen Lind came up and introduced himself. He never once was pushy or tried to pressure sale us. He answered my questions and showed me various features. We came back another day and he made a point out of meeting us at the door and taking us for a test drive. When my wife and I decided we were interested we told him our preferences on colors and the search began. A couple of days later he called and said he had just what we were looking for. Let me say that in the beginning we were told we were looking for a difficult color and model combination. When we actually took possesion of the car Allen went through every option and took his time to make sure we were comfortable with the RAV and the options. I commented to my wife that I felt like I was staring at an airplane cockpit but Allen took his time and made sure I could opertae the different features, When the time comes to buy another vehicle my first stop will be Casey Toyota and specifically Allen Lind. More

We had to take my wife's Rav 4 in for service. The customer service we received was exceptional. We have taken our vehicles to Casey now for almost 20 years and it is this outstanding customer servic customer service we received was exceptional. We have taken our vehicles to Casey now for almost 20 years and it is this outstanding customer service that has lead us to purchase all 10 of our vehicles from Casey at Williamsburg. Katie Giford and Danny Tuck went way above and beyond the normal customer service. I cannot thank them for going way above the mark to make my wife happy with the repair of her Rav. This is what customer service is all about, and you can bet we will continue to patronize Casey of Williamsburg for all our service and new car needs. Kattie, Danny thank you! More