Casey Volkswagen Subaru
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience!! Trey Legget was very professional and patient in my car buying experience. He made sure I got everything I wanted and more in my first time experience Trey Legget was very professional and patient in my car buying experience. He made sure I got everything I wanted and more in my first time experience pre ordering a brand new crosstrek. I would recommend him to all! More
Trey and Travis did a great job I did my research on-line, and knew what car I wanted. The on-line staff responded very quickly and referred me to Trey Leggett. He answered my ques I did my research on-line, and knew what car I wanted. The on-line staff responded very quickly and referred me to Trey Leggett. He answered my questions and was efficient and professional as we made my purchase happen. He didn't waste my time with information I didn't need or try to sell me anything I didn't want. I got a great deal on the car, and he broke down each aspect of the price. He got me the exact car that I wanted--make, color, options. Most of this was done by phone. On the day I came to complete the purchase, Trey went through all of it quickly and clearly. I opted for exterior and fabric protection, and Dana Beaudry made that happen quickly that day. After I got home, I realized that we'd had a minor misunderstanding about one part of the deal. Trey immediately got Travis Wynn involved, who called me and made it right. Travis made it clear that he valued me as a customer and wanted my buying experience to be a great one. This is the second car that I've purchased from Casey VW, and I've found them to be straightforward, fair, efficient, and professional. I've traveled past a couple of other VW dealers to get to them, and I would definitely do so again. More
My experience. I set up an appointment to talk about trading in my car for something better In the near future. Meanwhile, Trey portrayed excellent customer service I set up an appointment to talk about trading in my car for something better In the near future. Meanwhile, Trey portrayed excellent customer service and was willing to get me into my desired car and that my needs were satisfied. He covered every feature of the car in great detail and he made sure that I looked at a car that would compliment my lifestyle as well as my personality. It was overall a great visit and I will be returning very soon. More
Excellent dealership with excellent service This is my fourth time working with this dealership. I walked onto the lot nervous because my credit is not the best and my trade in had negative equi This is my fourth time working with this dealership. I walked onto the lot nervous because my credit is not the best and my trade in had negative equity. Everyone that I worked with was extremely patient and helpful. Trey was my sales consultant and a fantastic one at that! I had a few specifics that I was looking for and Trey was able to get into my perfect car with everything that I was looking for and more. I value honest opinions and quality, personable service and that is exactly what I got. I got the pleasure of working with 3 different people within the dealership for the different steps of my purchase. Trey Leggett found me the perfect car and sold me instantly. Travis Wynn helped crunch the numbers so that I could trade in my older Jetta and afford my new one. Scott Davis was quick and informative when finalizing all of our paperwork. Everyone there made our experience enjoyable and we will definitely be back. More
Great Salesman Great Service I was looking for a small vehicle with great gas mileage used and within my budget. A tall order for sure but Clayton Moats was my rep and he was fant I was looking for a small vehicle with great gas mileage used and within my budget. A tall order for sure but Clayton Moats was my rep and he was fantastic - gave me all the available vehicles on the lot and on the website that fit or almost fit the criteria. He was knowledgeable and professional and genuinely a great guy all around. We have purchased three used cars from Casey in the last five years so when I go I know what I am looking for and Clayton was able to provide that for me. Mercedes More
Helpful Trey was a very helpful and also personal in my quest to get a car. He was resolute in my dealings and offered additional advise. Trey was a very helpful and also personal in my quest to get a car. He was resolute in my dealings and offered additional advise. More
Excellent Service Trey was very personable and was all around excellent salesman. He gave me exactly what I wanted as far as price goes and would be willing to go above Trey was very personable and was all around excellent salesman. He gave me exactly what I wanted as far as price goes and would be willing to go above and beyond for his customers. I really love the Subaru company and to deal with such a pleasant individual made my experience so much better. More
extremely satisfied Clayton Moats provided outstanding service in finding and delivering my new Jetta TSI. Despite not having a manual transmission model in the color I Clayton Moats provided outstanding service in finding and delivering my new Jetta TSI. Despite not having a manual transmission model in the color I wanted, the team at Casey VW worked tirelessly to find my vehicle and deliver it to me in a timely fashion. Moreover, they went above and beyond to accommodate my travel needs and put me in a loaner vehicle until they were able to deliver my new car. Clayton was extremely knowledgeable and respectful and it was our best car-buying experience to date. More
Online to In Person I did my research online before going to the dealership. I knew the vehicle I wanted to look at and Casey was ready for me when I arrived. Trey gree I did my research online before going to the dealership. I knew the vehicle I wanted to look at and Casey was ready for me when I arrived. Trey greeted me with a warm smile. He was very personable and made my experience a lot less stressful. More
I talked with Trey Leggett to find a used Subaru Outback Trey was very polite and worked hard to find what I wanted. I enjoyed working with Trey. He is a great salesman and will find the new Outback you wa Trey was very polite and worked hard to find what I wanted. I enjoyed working with Trey. He is a great salesman and will find the new Outback you want. Unfortunately Casey Subaru didn't have the used Outback that I wanted. I also enjoyed talking with Dana Beaudry. Dana was very easy to talk to as well. More