Castilone Chrysler Dodge Jeep

quickest and easiest buying experience I bought a 2500 Ram brand new. With Dillon's help, (my salesman) I was able To find the type of truck I wanted and he was able to show me that it was I bought a 2500 Ram brand new. With Dillon's help, (my salesman) I was able To find the type of truck I wanted and he was able to show me that it was capable of every job I expected it to do! I appreciate the fact that he had the answers to the questions I had and more. I would Definitely do business with him again in the future! More

Be careful I stopped in on my way to another dealer to get a second quote before I bought a new wrangler. They told me they could beat their deal And they did.. I stopped in on my way to another dealer to get a second quote before I bought a new wrangler. They told me they could beat their deal And they did...only to tell me a couple days later when I called to pick it up that they couldn’t do that deal. More

Worth the Drive. Well I wasn't expecting to purchase a car,we wanted to just look around while the dealer was closed on a Sunday.. BUT this Sunday they were open. We m Well I wasn't expecting to purchase a car,we wanted to just look around while the dealer was closed on a Sunday.. BUT this Sunday they were open. We met MATT in the parking lot as we drove in and with in a few minutes we "The Family of 4 "had the keys and was driving a 2016 Dodge Durango.. We spotted another one which we thought looked a bit more our style and asked to drive but was running out of time. After meeting Steve the Owner, they actually waited for us for 1.5 hours for our return and allowed us to drive this one home over night. BAM..yep we got stuck eating ice cream do to a dead battery although it worked for 2 plus hours.. Well we made one phone call and Matt drove 50 miles and made sure we made it home, the Durango was picked up the next day and ready for detail duty. 2 new batteries where replaced.. Yes 2 in this vehicle, a reset of the fuse, a thumbs up from my son and to finance we went. Painless and Easy. The price is a good price and Yes I would recommend this to anyone who would like a small town atmosphere, a dealer where the owner in involved and normal finance people who don't treat you like they need to up sale you on every option and warranty on the planet.. Not perfect but a real nice experience.. More

Highly Recommend Castilone Chrysler Jeep Dodge I am very pleased with the response and service we received in purchasing our new Caravan. From start to finish, Shannon was friendly, informative, I am very pleased with the response and service we received in purchasing our new Caravan. From start to finish, Shannon was friendly, informative, helpful and went far above what I would expect from a dealership and sales representative. More

Would never buy from here or send a friend I set up an appt to look at a Jeep, show up and they spend 20 minutes trying to find it only to tell me service loaned it out. To me the point of an a I set up an appt to look at a Jeep, show up and they spend 20 minutes trying to find it only to tell me service loaned it out. To me the point of an appt is so the vehicle is pulled up to the front and ready to go. Ended up looking at a newer Jeep, then we went in to talk price. Owner completely disrespected me by taking my husband into another office to talk money. Needless to say they lost the sale. Felt like it was the good ole boys club and a woman couldn’t possibly be included at the table. Will never step foot in there again. More

Traded my Ram PowerWagon for a Ram Rebel I Absolutely love this dealership and HIGHLY recommend it. Don, Allison and Steve Jr. are absolutely the best! 💖 I was in love with my Powerwa I Absolutely love this dealership and HIGHLY recommend it. Don, Allison and Steve Jr. are absolutely the best! 💖 I was in love with my Powerwagon and didn't want to give it up, but they found me a truck I can really love just as much! I always have my service done at Castilones also! Thank you so much!! Carrie and Dave More

Shannon was excellent Shannon helped so much, she listened to our concerns. And helped find us the perfect vehicle for our needs! Thank you shannon still in love with our v Shannon helped so much, she listened to our concerns. And helped find us the perfect vehicle for our needs! Thank you shannon still in love with our van! More

You should check here first!! There is some pressure from some of the employees but all are concerned that the customer is important and they try to take care of concerns. As far There is some pressure from some of the employees but all are concerned that the customer is important and they try to take care of concerns. As far as Chelsi Clark, I would only classify her as helpful. Regardless of what I asked or needed she made every effort to help.....Thanks Chelsi. More

I love my Jeep Very courteous staff, both sales and service. Everyone we spoke to at Castilone Chrysler Dodge Jeep in Batavia NY. was knowledgeable about their car Very courteous staff, both sales and service. Everyone we spoke to at Castilone Chrysler Dodge Jeep in Batavia NY. was knowledgeable about their cars and friendly. They were very informative on the different ways a car could be purchased (ie: leasing, loans) More

Jeep Renegade Chelsi was a pleasure to work with! She was very knowledgeable about the vehicle and also very friendly! I would definitely recommend working with her Chelsi was a pleasure to work with! She was very knowledgeable about the vehicle and also very friendly! I would definitely recommend working with her to someone else. More