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Castle Buick GMC of North Riverside
North Riverside, IL
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience.
At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 804 reviews
August 21, 2019
They make it about as easy as it can be Buying a car is still one of the least attractive experiences in Life, but the people at Castle made my purchase about as good as it could be. Ernie Buying a car is still one of the least attractive experiences in Life, but the people at Castle made my purchase about as good as it could be. Ernie Bell was highly professional; waiting around for the Business manager was a little tedious, but all went smoothly. More
by bluechicago
Employees Worked With
Corey Owens, Ernest Bell
August 19, 2019
Great,perfect timing! L T WAS AWESOME, SUM UP THE SITUATION AND I WAS IN&OUT BACK ON THE ROAD FEELING SAFE AND KNOWING MY TIRE WAS FIX CORRECTLY.THANKS AGAIN IT 2 THUMBS UP L T WAS AWESOME, SUM UP THE SITUATION AND I WAS IN&OUT BACK ON THE ROAD FEELING SAFE AND KNOWING MY TIRE WAS FIX CORRECTLY.THANKS AGAIN IT 2 THUMBS UP👍👍 More
by MACK_CLINTON2003
Verified CustomerEmployees Worked With
LT,ARNOLD, AJ
August 18, 2019
Quick and painless Catered to all my needs without trying to sell me something I didn’t want. Thanks Rudy! A special thanks to Castle, been doing business with them for Catered to all my needs without trying to sell me something I didn’t want. Thanks Rudy! A special thanks to Castle, been doing business with them for over 15 years. More
by Tinner
Employees Worked With
Rudy *****, Corey Owens, Tom Riggio, Evan Moen
August 16, 2019
Beware... The reason we came from 2 hours away is because of advertised price online "The price you see is the price you pay" However, when it came to the act The reason we came from 2 hours away is because of advertised price online "The price you see is the price you pay" However, when it came to the actual purchase it was not the same price, nor was my trade in value as much as stated it would be... My husband is also Retired Military and we were told that if we wanted a military discount, other discounts would be void. We purchased a new Dodge Ram several years ago and got a Military discount in addition to other discounts available, one did not cancel the other... and to top it all off, we were pushed into buying additional coverage which was to increase our monthly payment by only $11/month... in reality we got duped for $4,730 and increased our term from 60 months to 75 months. I will take partial blame for this since I trusted them with what we thought we were getting and initialed and signed where told to and never really looked at the numbers.... The one good thing is, I saw I can cancel all the additional coverage and "gap" insurance within 60 days to receive full credit... but really? Oh and one last thing, the sales man we were dealing with, never shook our hands and introduced himself... I saw one of his business cards sitting on his desk, that's how I learned his name. (In his defense, he did shake our hands before we drove away in my new truck.) I was told to ask for another salesman when setting up my appointment time who doesn't even work at that location. When I asked for him, I was told he's in a meeting or else he isn't in yet, but in reality he worked at a Michigan City location. One positive is it's a beautiful showroom and everyone was pretty friendly. More
by SMR
Employees Worked With
August 16, 2019
Oil change 2 hrs for an oil change that was a scheduled appointment . Wasn’t offered a ride. Had a special needs child. 1/2hr was told? 2 hrs for an oil change that was a scheduled appointment . Wasn’t offered a ride. Had a special needs child. 1/2hr was told? More
by JENNIFERMANGO
Employees Worked With
Hispanic male, Steven Uginchus
August 13, 2019
Service Brought 2018 GMC Sierra in for oil change. Had an appointment and the wait wasn’t bad. Had me out within an hour with tire rotation and car wash Brought 2018 GMC Sierra in for oil change. Had an appointment and the wait wasn’t bad. Had me out within an hour with tire rotation and car wash More
by dsch123
August 13, 2019
Excellent From beginning to end my experience was wonderful. They had everything ready when I came in and it took no time at all to complete. Evan Moen was grea From beginning to end my experience was wonderful. They had everything ready when I came in and it took no time at all to complete. Evan Moen was great in explaining everything to me as well as the business manager. More
by Vickie54
Employees Worked With
Tony I’m buisness management was great as well. , Joe Genna, Evan Moen
August 12, 2019
Very good service The sale of the SUV was very Bad. The service was very good. The gave me a quick oil change , tire rotation. Very friendly service. The sale of the SUV was very Bad. The service was very good. The gave me a quick oil change , tire rotation. Very friendly service. More
by ldrink4814
Employees Worked With
I don’t remember the salesman name but one of the services reps how works there do. He saw me the day the Bad deal took place.
August 06, 2019
Great experience Great service and attention to detail, was in in and out in under hour and a half! Mr. Roman even delivered my old plates that I forgot at dealer per Great service and attention to detail, was in in and out in under hour and a half! Mr. Roman even delivered my old plates that I forgot at dealer personally to me. Ow that’s service. I wouldn’t go anywhere else for my auto needs and recommend anyone looking for a new or used vehicle. Brandon is so helpful and personable I thought he was hitting on me. If I swung that way...he’d get it! More
by PINTOBEAN17
August 05, 2019
I bought the truck . We was shopping for the Buick Enclave 2016 Premium model. My search ran for months. Castle had the truck we was looking for. The service department ma We was shopping for the Buick Enclave 2016 Premium model. My search ran for months. Castle had the truck we was looking for. The service department made our experience pleasant. Our salesman was great. The Martin's. More
by GEO13
