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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
805 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 805 reviews

February 04, 2019

Bad buy The worst thing I ever done was purchase a car from this dealer . I've had problems with it at least once a month sine I got it. You guys are con arti More

by anthonykhufu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey Owens, Ernest Bell, Steven Uginchus
Feb 06, 2019 -

Castle Buick GMC of North Riverside responded

Anthony, we are concerned about your comments and would like to find out more information about your situation. At your earliest convenience, please reach out to our General Manager Corey Owens at cowens@castleguy.com.

February 03, 2019

Great experience Gabriel and Tom Hackett were awesome. They took the time to show us several different vehicle models and treated my wife and I like royalty. This is w More

by Mike24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
Feb 05, 2019 -

Castle Buick GMC of North Riverside responded

Hi Mike, thanks for the great review! We're happy to hear that Gabriel and Tom made sure you were well accommodated throughout the process of purchasing your vehicle. We're glad you're enjoying your new car and we look forward to working with you again in the future.

January 29, 2019

Wonderfull experience buying my Buick Ancore 2019. I am very satisfied with the purchase of my Buick Ancore 2019, in the Castle agency. Mr. Badding and the staff were very kindly and helped me in all More

by magdalenar530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Badding
Jan 31, 2019 -

Castle Buick GMC of North Riverside responded

We are so glad you're enjoying your Buick Ancore 2019! We're happy to hear that you had such a great experience with Stefan, and that he made sure you were well accommodated throughout the process of purchasing your vehicle. We look forward to working with you again in the future.

January 28, 2019

rings and pistons after the scheduling was worked out, everything went fine. I think GMC could have helped me out sooner, but Castle did all that it could to get my ca More

by brucehammer24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L.T AND GIRL IN CAR RENTAL
Jan 29, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for your kind words and review. If you need more help, our team is available to talk -- safe travels!

January 28, 2019

Oil change and flat tire Your service department is the BEST" This is my second time buying a car from you guys and both times I had the worst experience ever with the sales t More

by horozco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think his name was Raul
Jan 29, 2019 -

Castle Buick GMC of North Riverside responded

Hi Hilda, thank you for the kind review for our service team. We appreciate you taking the time to give us feedback and would like to hear more about experience. Please contact Corey Owens at cowens@castleguy.com at your earliest convenience so we can improve our efforts in the future.

January 28, 2019

Wonderful Castle Buick Me . Bell in sales is Wonderful always helpful & caring love him ???????????? L.T. Is Wonderful at castle Buick in service ?????????????? Love Castle More

by latanyaneil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
L.T in service Wonderful , Ernest Bell
Jan 29, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for the review! We greatly appreciate your business and we're thankful you chose us!

January 27, 2019

entire staff was very helpful The entire sales staff including managers were informative and very helpful in many ways. They went out of there way to accommodate and satisfy. Would More

by DGLASSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna, Corey Owens
Jan 28, 2019 -

Castle Buick GMC of North Riverside responded

Thanks for the great recommendation! We're happy to hear that you had such a great experience, and that the entire staff made sure you were well accommodated throughout the process of purchasing your vehicle. We look forward to working with you again!

January 22, 2019

Making an appointment is fast. Everyone is friendly snd hrlpful. The sales rep.s explains in detail and reviews all information to make sure you understand your options. They also f More

by mmguerra50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for the wonderful review. We are glad to hear that you are satisfied with both of your truck purchases!

January 22, 2019

Excellent Service On time for scheduled appointment. Follow up and Folow through. Great! All employees I encountered was professional and friendly. I will tell all my More

by tonyasco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can, Steven Uginchus
Jan 24, 2019 -

Castle Buick GMC of North Riverside responded

Hi Tonya! We are happy to hear that you had a great experience at Castle Buick GMC. We look forward to working with you in the future.

January 21, 2019

Service The service Dept was very through and professional. AJ was very attentive with updates pertaining to my service. Exceptional service as well as the qu More

by YEAHYEAHYEAHDOIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Jan 23, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for letting us know that AJ was able to give you exceptional service. We look forward to working with you again.

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