Castle Autoplex McHenry - Service Center

emotionally crushed bought a used car from gary lang and within the first month discovered the car was burning oil, call ed to ask what options I had and was told I could bought a used car from gary lang and within the first month discovered the car was burning oil, call ed to ask what options I had and was told I could bring the car back and pick another car and roll the loan into that one( could not afford that option), turns out the car needs engine work, the mechanic said there was no way the dealership was not aware of the issue and it was very easy to troubleshoot, now simply want to get the work done and get it repaired since I will be making payment for the next few years and they can not be bothered to call me back, I just want to fix my car, why is this being made difficult More

I always feel like a princess when I go to Gary Lang for service to my GMC TERRAIN. The scheduled service is done quickly and thoroughly and suggestions are made for future Service to keep my vehicle in service to my GMC TERRAIN. The scheduled service is done quickly and thoroughly and suggestions are made for future Service to keep my vehicle in tip top condition. They make sure I am comfortable and happy when I leave. Thank you a million More

Recall service very good service, fast on time. Nice service area with refreshments and tv's even one for the kids. Newspapers to read and magazines. Free WIFI. very good service, fast on time. Nice service area with refreshments and tv's even one for the kids. Newspapers to read and magazines. Free WIFI. More

Great customer service Shane in the service department was amazing. He understands the meaning of customer service. Have not been treated this well and other dealers. Ever. Shane in the service department was amazing. He understands the meaning of customer service. Have not been treated this well and other dealers. Ever. Thank you Shane. More

Service staff is great !! The service staff is extremely knowledgeable, honest, and attentive to the customers needs. They stand behind their work and take good care of your ca The service staff is extremely knowledgeable, honest, and attentive to the customers needs. They stand behind their work and take good care of your car while it’s in their possession. I’m VERY picky about who touches my corvette and they have not let me down yet. Thanks again More

Best Dealerdhip Nobody wants to go to the shop and spend all day there. I went to Gary Lane and was in and out in less than an hour! Because of DINO - i will be going Nobody wants to go to the shop and spend all day there. I went to Gary Lane and was in and out in less than an hour! Because of DINO - i will be going back there for all my maintenance needs and to buy my next car... in 6 years ;) He just knows how to take care of his customers. More

GMC Service We have been buying cars from Gary Lang for over 30 years. We are never disappointed with the friendliness and fairness with the sales and service exp We have been buying cars from Gary Lang for over 30 years. We are never disappointed with the friendliness and fairness with the sales and service experience. More

Always been good. My experience with the service department easy and they have been good at recommending what need done and any questions I have had. I have had the My experience with the service department easy and they have been good at recommending what need done and any questions I have had. I have had the pleasure of working with Chris several times. Thank You Glen More

Coming to Gary lang is always a pleasure. They always greet me with a smile and I feel like they are glad to see me. The wait time is minimal, if not they take time to update me about my car which is ver greet me with a smile and I feel like they are glad to see me. The wait time is minimal, if not they take time to update me about my car which is very much appreciated. So glad I changed to this dealership. Thank you Gary Lang. More