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Castle Chevrolet GMC McHenry

McHenry, IL

4.1
2,592 Reviews
Welcome to Castle Chevy GMC of McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience. At Castle Chevy GMC of McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1107 State Rte 31

McHenry, IL

60050

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Showing 2,592 reviews

May 27, 2025

The moment I got there the service person was very helpful he was very kind More

by Cocoreed225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 29, 2025 -

Castle Chevrolet GMC McHenry responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 22, 2025

Max &'Jerry are top shelf when it comes to the customer experience, not salesy at all, great relationship builders. Both have been extremely helpful with any follow-ups. We just ordered a second vehicle ba More

by mitchrh1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Poduch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

I had a great experience buying a vehicle at Castle Chevrolet GMC McHenry. Bill Ciszon was friendly, respectful, and easy to work with. There was no pressure to buy anything I didn’t want, which made t More

by ajared
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Ciszon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Castle Chevrolet GMC McHenry responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

May 07, 2025

I worked with Zakk and Jerry, an absolute pleasure to work with. I was in a hurry when I pulled off the lot with my new car. After all was said and done I wasn’t content with the detail job. I let them k More

by David W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Spanier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zakk
May 09, 2025 -

Castle Chevrolet GMC McHenry responded

David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2025

When I say theeeeeeee best I mean the best I drove two hours to Castle Chevy dealership but before I did, I called them and told them pacifically what I am looking for and the price I would not go over an More

by vgrady1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Poduch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Castle Chevrolet GMC McHenry responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Please don't hesitate to reach out to us if there's anything more we can do!

April 19, 2025

Friendly service writers. Clean dealership. Convenient location. Fast and thorough service! Overall a very good experience. More

by Jlwg1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt housworth
Apr 23, 2025 -

Castle Chevrolet GMC McHenry responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

April 11, 2025

Always receive 5 star level service. Only place I will take my 2 Vehicles. That are transparent and honest. Advisor Chris very professional, is considerate of my time, and ensures effici More

by slawless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Castle Chevrolet GMC McHenry responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2025

Unwilling to be competitive with 1) preapproved financing and 2) CarMax/Carvana offers on trade-in (they would only match the lowest offers). Offers provided were not transparent on APR or whether rebates di More

by Reviewer1
Recommend Dealer
Yes
Employees Worked With
Withholding
Apr 01, 2025 -

Reviewer1 responded

Received a follow-up call as a result of the above review. I appreciated the call and we came to terms on the interaction. They subsequently offered an increased amount on the trade-in, which beat the existing CarMax offer. I edited my initial rating back to 4 stars overall.

February 12, 2025

Great service, service kept my car right on track and was completed ahead of time. Excellent dealership I have been using for 20 years. Prior dealer was Gary lang More

by Leonard.Eaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Tanner service advisor
Feb 18, 2025 -

Castle Chevrolet GMC McHenry responded

Leonard, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2025

bill was great! ! if you did not understand he lessen. and made you happy on your new car. you tell him what you want and he will get it for you. keep up the good wo More

by marypeters1325
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Ciszon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Ramos
1
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