
Castle Chevrolet GMC McHenry
McHenry, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,590 reviews

Everyone is very helpful and nice. They pride themselves in making the customer experience pleasant and enjoyable. I was in and out with my new vehicle in a short amount of time. Most of what needed to be d in making the customer experience pleasant and enjoyable. I was in and out with my new vehicle in a short amount of time. Most of what needed to be done was handled over the phone so only had to sign papers and drive away with my new vehicle. More
I purchased my truck here in the Fall of 2019 and had a smooth buying process. However, I found the truck having transmission issues early on so I worked directly with the service department this year to a smooth buying process. However, I found the truck having transmission issues early on so I worked directly with the service department this year to address the issue. Because my truck is a CPO and under warranty, Gary Lang was willing to perform the work on my truck at no cost to me, which I would expect. Long story short, the work performed on my truck doesn't seem to have cured the problematic transmission. Despite the transmission being completely rebuilt, it shifts poorly, shudders, and clunks at varying speeds and in various gears. That's complaint number one. Complaint number two is: we are living in a pandemic yet half the staff is wearing masks and half the staff is not. What's up with that? Gary Lang talks about contactless this and contactless that, but half of your employees still walk around without masks. So what does that tell the other customers about how Gary Lang keeps their word? I grew up coming to this dealership where my family has purchased several cars and trucks over the past two decades, but I'm not so sure I'd want to buy a vehicle here again. The lower quality work and moderately poor customer service just don't seem commensurate with the level of success that this dealership seems to have. More
Excellent service! I was in and out for my 2021 suburban. Best pricing around. I will continue to keep buying and servicing my vehicles at Gary Lang! Best pricing around. I will continue to keep buying and servicing my vehicles at Gary Lang! More
Hands down one of the best dealerships I've ever done business with. Great team! I would send my whole family here. Friendly and extremely helpful. business with. Great team! I would send my whole family here. Friendly and extremely helpful. More
My oh my, where do I begin. First and foremost I'll begin by saying I had the best salesman of all times. I'll be honest, I was a little nervous at first because I know how dealers can add hidden fees etc an by saying I had the best salesman of all times. I'll be honest, I was a little nervous at first because I know how dealers can add hidden fees etc and I didn't know what to expect because I had drove 3+ hours and I didn't want to pay more than what the internet price quoted or have hidden fees etc. I explained that to my salesmen Johnny Martinez and he promised me that I would get the internet price as well as the price I was quoted for my vehicle; and it was JUST THAT EASY!! He was very honest and professional about EVERYTHING and he went above and beyond to explain everything about my new car. Johnny Martinez is my go to guy for LIFE, and I would highly recommend him to anyone looking to buy new or used. He was very down to earth and HONEST about everything. I agree, " if it doesn't say Gary Lang on the back " and your salesman isn't Johnny Martinez" then you've probably paid to much lol. Great job Johnny, Thanks for making my process so smoothly even with the finance team to get me in and out taking in consideration my long 3+ hours to drive back home. Your truly one of a kind. Thank you- Sheketta More
This was my fifth vehicle purchase at Gary Lang.. My salesman Steve Paslawsky had the vehicle I saw on line clean and gas up for my test drive and sitting by the show room. I was very pleased with the salesman Steve Paslawsky had the vehicle I saw on line clean and gas up for my test drive and sitting by the show room. I was very pleased with the vehicle and purchase it. He answered all my questions about the vehicle I purchase More
Matt was great! Very helpful when we walked in without an appointment. Super friendly, extremely knowledgeable and just all around great to work with. We drive him nuts with the amount of. Are we drove an appointment. Super friendly, extremely knowledgeable and just all around great to work with. We drive him nuts with the amount of. Are we drove and looked at and never once felt like we were burdening him. We ended up purchasing a great sum from him. I would highly recommend Matt and his team. More
The sales people were very pleasant to work with. Marshall Drinkwater went out of his way to make the process go smoothly. The length of time that it took to purchase the new car was way too long, Marshall Drinkwater went out of his way to make the process go smoothly. The length of time that it took to purchase the new car was way too long, over 6 hours. More