Back

Castle Chrysler Dodge Jeep RAM of Naperville

Naperville, IL

4.2
1,578 Reviews
Contact Dealership

1565 W Ogden Ave

Naperville, IL

60540

Directions

By Type

Showing 1,578 reviews

April 04, 2024

Always have big range of vehicles to choose from and great staff to work with. More

by jeff-21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Johnson
April 03, 2024

Rachel in service is great to with with. Rachel kept me updated throughout the process. Rachel is making sure they figure out the issue and get it resolved. Outstanding customer service! More

by Sam D.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Michas
April 01, 2024

I visited here for my pickup truck oil change, and their service I received from Anthony was one of the best I experienced. His prompt and continuous follow-up and his kind manner made me very satisfied wit More

by Eric Kwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
March 28, 2024

CJ was professional and easy to work with. We were able to find a vehicle that was a great fit for us quickly & for a fair price. We will definitely be back. More

by Megan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imadeddin Abdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

Took my RAM 1500 in for 30,000 mile service today. Great experience. Anthony was tremendous to work with. Explained what needed to be done and what didn't. Very professional and courteous. Today was d More

by 1500owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Pascente
March 21, 2024

I will not do business with this establishment ever again. As a customer I was misled by my service writer. More

by Mrwatts0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
March 20, 2024

Easy in and out for a key fob program. Always kind, and courteous service. It’s my goto service for JL Rubicon More

by bbakkemac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 19, 2024

I brought my Jeep in for maintenance today. Service representative Kayla kept me informed throughout the process and was knowledgeable and professional. Outstanding customer service! More

by Mr G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Jones
March 16, 2024

Veo was a great help with purchasing our new vehicle and we felt no pressure to buy. His manager Andrew helped as well to get us to where we wanted to be. Trae in finance got our paperwork ready and clear o More

by rwalus4120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veo Taylor // Trae in finance
March 16, 2024

It took me three months to fix my problem, even so the service manager ignored me, his name is Mario More

by Carlostruck1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gaby 5 stars