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Castle Hyundai Downers Grove

Downers Grove, IL

4.1
36 Reviews
Welcome to Castle Hyundai Downers Grove, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our great reviews and top-notch level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Downers Grove, Naperville, Oak Brook, Bolingbrook, and Lombard by delivering a seamless and enjoyable car-buying experience. At Castle Hyundai Downers Grove, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1866 Ogden Ave

Downers Grove, IL

60515

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Showing 36 reviews

June 24, 2025

Great experience, Nizar was awesome, fully transparent and a perfect gentleman, worked out a deal in less than 20 minutes. Great sales representative and a great dealership. More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Nizar is very knowledgeable, professional and trustworthy. Castle is very luvmcy to have them on their team. More

by Bill.Jass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

I was really looking to buy a Genesis but Consumer Reports gave the new Santa Fe a review I couldn't pass up without looking at one. My wife and I stopped at Castle Hyundai on our way to Castle Genesi More

by Jim Gaydusek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea (our review of the financing experience is a bit jaded due to multiple sales happening all at once. Andrea stayed after closing to make sure we were taken care of. We still have a few questions to discuss with her but she was great.
June 04, 2025

If you’re looking for terrible customer service, Castle is the place for you! I usually give businesses the benefit of the doubt, but after multiple disappointing experiences, I feel compelled to share. More

by Britt L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the. Above
June 01, 2025

I was actually shocked by the ease of doing business with this dealership. I have visited many dealerships and was dreading yet another frustrating experience. Not today! And yes I purchased a vehicle withou More

by Pops
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Best deals around and a friendly staff. My sales guy, Ron Skalski, was a pleasure to work with and made the transaction smooth and painless. He was very responsive to questions through emai More

by MarkMc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Skalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Krupa
March 02, 2025

Keith got me in and out within an hour, even without an appointment. I am very satisfied with the service received here at Castle Hyundai, I will definitely be back! More

by Kenny L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Van-Rooyen
February 27, 2025

Service advisor Daroeuth was friendly and professional. I walked in and he took care my appointment. He also provided a list of suggested service in my 2020 Elantra. I requested battery replacement and oil More

by Chiu W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daroeuth Kay
February 27, 2025

I must say my entire communication and experience from start to finish was amazing. I believe it was my best experience ever buying a vehicle and we’ve bought many over the years. I would highly recomme More

by dtansor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mizwicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiwon Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Cancel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Willuweit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nizar Assria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Krupa
February 15, 2025

Nizat is defenitly the best dealer, worked with my situation. Super helpful, would 100% recommend. Super professional and kind definitely check it out. More

by Muhammadtaha770
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
5.0
This rating includes all reviews, with more weight given to recent reviews.
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