Castle Volkswagen of Schaumburg

Very friendly and helpful. Dealership was very clean and upscale and everyone that I interacted with was a delight. Took care of my vehicle same day and worked out great. upscale and everyone that I interacted with was a delight. Took care of my vehicle same day and worked out great. More

Matt was very efficient and friendly. Reviewed everything with me. I had forgotten to give my coupon earlier. Cashier was extremely okay with that and took care of it for me. with me. I had forgotten to give my coupon earlier. Cashier was extremely okay with that and took care of it for me. More

This is my 4th VW leased with Fox Valley group and as always an excellent experience.They make the car leasing experience painless. I can’t say enough about how happy we are with the new Jetta SEL premi always an excellent experience.They make the car leasing experience painless. I can’t say enough about how happy we are with the new Jetta SEL premium, great value for the money. More

Phenomenal, courteous and professional. Highly recommended!! Ozzy knows his products, took the time understand what I was looking for. Pleasure working with him and. Highly recommended. recommended!! Ozzy knows his products, took the time understand what I was looking for. Pleasure working with him and. Highly recommended. More

i wouldn’t recommend this dealer. made a deal online for a specific model...when i came to lease, turned out the car was sold. manager didn’t care and said “ it’s gone. sold we can’t get it back”!!! he di a specific model...when i came to lease, turned out the car was sold. manager didn’t care and said “ it’s gone. sold we can’t get it back”!!! he did not even apologize. Sale rep Daniel was great otherwise. More

Extremely helpful and accommodating! Communication was amazing and always know my car is going to be take care of properly. I always leave happy and feeling safe in my car! Thank you! amazing and always know my car is going to be take care of properly. I always leave happy and feeling safe in my car! Thank you! More

FV does good work and can deliver the service quickly. They have also provided added value as a courtesy car or ride home to minimize time waiting for the car. This is helpful. They have also provided added value as a courtesy car or ride home to minimize time waiting for the car. This is helpful. More

Super easy It was so great. I did the recall for my brothers car and I didn't even need him there I'm 16 the dealer respected me and did the service It was so great. I did the recall for my brothers car and I didn't even need him there I'm 16 the dealer respected me and did the service More

Great experience I have purchased many vehicles in my short 38 years on this earth and dealt with many salesman but I’m telling you right now if you want a straight up I have purchased many vehicles in my short 38 years on this earth and dealt with many salesman but I’m telling you right now if you want a straight up honest salesman go with Rob Milam with Fox valley vw in Schaumburg. I purchased two brand new 2019 vw’s this year from rob and will go back again as long as he works there. More and more times I’ve been experiencing these salesman that will tell you anything whether true or not for a sale. Is this a product of a cutthroat business that forces the salesman into this mold probably. Rob is unique because he has found a way to meet his requirements without selling his sole. More

Overall great experience The experience here was very friendly and quick. Asim my sales guy was extremely knowledgeable and friendly he made the process smooth, easy without a The experience here was very friendly and quick. Asim my sales guy was extremely knowledgeable and friendly he made the process smooth, easy without all the craziness of typical car buying. More