Castle Volkswagen of Schaumburg

Tire light was on. John, He always has nice attitude and I can trust him 100%. Calles me back and follows up. I like that! Thank you so much! Merry Christmas and John, He always has nice attitude and I can trust him 100%. Calles me back and follows up. I like that! Thank you so much! Merry Christmas and Happy Holidays!!u More

12:00 p.m. Scott was accomodating and professional. He gave ne a completion time and i turned out to be exact. Having recently visited another dealership...i was Scott was accomodating and professional. He gave ne a completion time and i turned out to be exact. Having recently visited another dealership...i was extremely satisfied with Fox Valley Voltswagen staff and service. If i could afford it..i would visit everytime i had a car issue. More

2011 Golf TDI Service Exceptional service. Very friendly advisor and fellow employees. My car was very clean and the work done was completed very quickly and correctly. I h Exceptional service. Very friendly advisor and fellow employees. My car was very clean and the work done was completed very quickly and correctly. I highly recommend this dealership to anyone. More

The best experience at a dealership I’ve ever had Leo was beyond helpful and super nice. Walked me throughout the whole process without pressuring me into anything. I told him what I was looking for a Leo was beyond helpful and super nice. Walked me throughout the whole process without pressuring me into anything. I told him what I was looking for and he got it. He even brought it from another dealership the same night to get the color I wanted on my new GTI. I felt taken care of and comfortable throughout the whole process and that was a first for me. Thanks Leo! Fabian was also a pleasure to work with. He let me know my options without forcing me to get something I did not need and he was super friendly the whole time. Thanks Fabian! More

Great experience Todd was a very patient , kind and knowledgeable. He answered all our questions , explained in detail all our options . He is probably one of the most Todd was a very patient , kind and knowledgeable. He answered all our questions , explained in detail all our options . He is probably one of the most genuine guys that I have EVER purchased a car from . If you are looking to buy or lease a new or used car I HIGHLY recommend to see Todd . Class A service from a top class guy! Thank you Todd for all your help! Donna & Marcin More

Painless process! We bought a new 2020 tiguan and the dealership was great. All the paperwork went pretty quickly and they made an effort to quickly complete everything We bought a new 2020 tiguan and the dealership was great. All the paperwork went pretty quickly and they made an effort to quickly complete everything. I didn't feel pressured and the dealership had a good atmosphere. More

Amazing Service! This was my second time working with Ken Ritz to have my car serviced. Ken made my experience pleasant and kept us in the loop the entire time. He’s i This was my second time working with Ken Ritz to have my car serviced. Ken made my experience pleasant and kept us in the loop the entire time. He’s incredibly friendly and personable, and it was truly a pleasure to work with him. Ken is an asset to the Schaumburg dealership. Thanks again, Ken! More

Easy peasy car shopping with Leo Leo made my experience very smooth and comforting, Very professional and honest without the sales pitches.. even brought my nephew to purchase a car a Leo made my experience very smooth and comforting, Very professional and honest without the sales pitches.. even brought my nephew to purchase a car a couple of weeks later with Leo. More

Wonderful service. Ozzy was great he put us at ease. Our experience was wonderful and smooth. We told them what we were looking for, they provided information without pressure. Thank You Ozzy and Fox Our experience was wonderful and smooth. We told them what we were looking for, they provided information without pressure. Thank You Ozzy and Fox Valley for you help with our purchase. More

Easy & knowledgeable Our experience was excellent. Everything from test driving & negotiation to finance was a breeze. Ozzy was very knowledgeable & has even checked in wi Our experience was excellent. Everything from test driving & negotiation to finance was a breeze. Ozzy was very knowledgeable & has even checked in with me a few times to make sure everything is going well with my car. I will definitely recommend this dealer to people I know. More