Castle Volkswagen of Schaumburg - Service Center

I have been a client for 3 years. And he have all we went out of the way to take care of my needs. Ibring in my wife car for Service, because her warranty was about to run out. They did a full special and l out of the way to take care of my needs. Ibring in my wife car for Service, because her warranty was about to run out. They did a full special and let us know what needed to be done. Prior to that we went to another dealership to take care of a problem. But they was unable to identify the problem. Thanks 😎 Darrin and Courtney Logan. More

The whole process from scheduling, sending reminder for the oil change and following afterwards are on point. The actual oil change was quick and my car got cleaned as well. I was very satisfied with the s the oil change and following afterwards are on point. The actual oil change was quick and my car got cleaned as well. I was very satisfied with the service More

Thanks for a wonderful service. Got updates fast and timely. Will recommend service team to anyone. People are friendly and helpful. Thanks for good experience. timely. Will recommend service team to anyone. People are friendly and helpful. Thanks for good experience. More

Great customer service! Have been to other VW dealerships and this one showed much more courtesy and respect than the others. Will be back for more services in the future. and this one showed much more courtesy and respect than the others. Will be back for more services in the future. More

Communication is great! Shows they want to really get my car fixed. Hope when I get my car everything fixed. Can't wait to see outcome car fixed. Hope when I get my car everything fixed. Can't wait to see outcome More

I’ve been returning to FoxValley VW for service since I bought my car in 2014. Consistently excellent service. Great people working there. I don’t go anywhere else. bought my car in 2014. Consistently excellent service. Great people working there. I don’t go anywhere else. More

Always great service! Thanks John and the rest of the VW team. Out of all my choices I like taking my car to this Vw team. Out of all my choices I like taking my car to this Vw More

I had a great experience at the dealership. I scheduled an appointment for 10:30. I pulled up 5 mins early and my car went into service immediately. Everything was taken care of. an appointment for 10:30. I pulled up 5 mins early and my car went into service immediately. Everything was taken care of. More

Everyone at Volkswagen in Schaumburg were great and service was professional. Warm welcome coming in. John McGown did a great job explaining in detail the parts I may need for my Jetta. I will return service was professional. Warm welcome coming in. John McGown did a great job explaining in detail the parts I may need for my Jetta. I will return with all my car part needs. Thanks! More

Awesome service and checking to see how everything is going. Waiting for parts to come to get somethings fixed. Expressed some concerns that I hope get looked at too going. Waiting for parts to come to get somethings fixed. Expressed some concerns that I hope get looked at too More