Back

Castle Volkswagen of Schaumburg - Service Center

Schaumburg, IL

not yet
rated
322 Reviews

322 Reviews of Castle Volkswagen of Schaumburg - Service Center

Sort by
March 20, 2020

Quick checkin and prompt response from service advisor John on all my questions. My vehicle was ready on time. I’m very satisfied with provided services. More

by Jelena
Recommend Dealer
Yes
Employees Worked With
John McGowan
March 20, 2020

Everyone was very friendly which is why I wouldn't hesitate to bring my business back. Thankfully these vehicles are so well made that I don't need to very often. More

by PLATELLA55
Recommend Dealer
Yes
Employees Worked With
Matt Pease
March 20, 2020

No issues! Everything was great and went smoothly. Ken was very helpful in the process. I am completely satisfied with the service I received. Thanks! More

by GPMEYER24
Recommend Dealer
Yes
Employees Worked With
Ken Ritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2020

Fast service , cleaned car for safety of everyone with coed 19 virus or cornivirus. Very though on checking car . I was in for oil change fast service everyone was working hard! More

by BRIANHICKEY0
Recommend Dealer
Yes
Employees Worked With
Matt Pease
March 17, 2020

Service experience was great! John was in communication with me about my car repairs. A service was offered to drive & pick up so I did not need to wait for car. More

by MICHELLE.OTAHAL
Recommend Dealer
Yes
Employees Worked With
John McGowan
March 17, 2020

Schaumburg Fox Valley VW is a great location. They handle all service requests with professionalism and courtesy. I continue to rely on Schaumburg Fox Valley for all of my VW needs. More

by CHARN613
Recommend Dealer
Yes
Employees Worked With
Matt Pease
March 13, 2020

I did service yesterday on March 12th and I still didn’t face any problem that mean service is good now but if I’m case if there is some issue then I will change my rating and feedback as well. More

by YM90080077
Recommend Dealer
Yes
Employees Worked With
John McGowan
March 13, 2020

Excellent repair facility with top notch professional mechanics and friendly staff. Very consistent with the quality of the work and keep you informed of any potential problems with your vehicle. More

by 02ad
Recommend Dealer
Yes
Employees Worked With
Julie, Matt Pease, John McGowan
March 13, 2020

Brought my new car in to be glass coated. The service provided and prompt turn around time was outstanding. I am very happy with the customer service offered at FVVS. More

by michlyne
Recommend Dealer
Yes
Employees Worked With
Ken Ritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2020

Great experience as always. My vehicle was serviced promptly and I received a text John letting me know I can reach out if I need anything. I like that a lot. Text is a very convenient way to ask quest More

by KROSATI13
Recommend Dealer
Yes
Employees Worked With
John McGowan