Ken Ritz
Ken Ritz at Castle Volkswagen of Schaumburg
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Ken Ritz

Service Writer

Castle Volkswagen of Schaumburg

1000 E Golf Rd
Schaumburg, IL 60173

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29 Reviews

Dealership Experience

11 yrs, 11 mos

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rated

29 Reviews

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29 Reviews of Ken Ritz

July 24, 2023

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Employee Rating

One of the best experienced buying a car! We will come back for a new car! More

by celesdelacruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 27, 2020

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Employee Rating

Amazing service every time! Not the closet location to my home but I will drive farther to come to this dealership. They are professional and quick! More

by JAKEJUAREZ19
Recommend Dealer
Yes

Other Employees Tagged: Stephen Golden, John McGowan, Matt Pease

March 20, 2020

Dealership Rating
Employee Rating

No issues! Everything was great and went smoothly. Ken was very helpful in the process. I am completely satisfied with the service I received. Thanks! More

by GPMEYER24
Recommend Dealer
Yes

March 13, 2020

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Employee Rating

Brought my new car in to be glass coated. The service provided and prompt turn around time was outstanding. I am very happy with the customer service offered at FVVS. More

by michlyne
Recommend Dealer
Yes

March 05, 2020

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Employee Rating

The service team at Schaumburg Volkswagen has done an amazing job in keeping my car in top shape despite the car’s high mileage of nearly 130,000. The team always identifies any issue with my car in a v More

by YIPLAWRENCE
Recommend Dealer
Yes

Other Employees Tagged: John McGowan, Matt Pease

March 04, 2020

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Employee Rating

Great service! We took our car in for an oil change and tire rotation. The work was done promptly. All personnel were very genial. We enjoyed our stay in the pleasan More

by HJ.PROTHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 20, 2020

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Employee Rating

Fox Valley VW always does a great job caring for my 2002 TDI Beetle! We appreciate their attentiveness, kindness and good service consistently over the years More

by Sharon Hirtzer
Recommend Dealer
Yes

Other Employees Tagged: Matt Pease

February 14, 2020

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Employee Rating

I really only need one word...great! Ken was terrific to work with. I had requested a loaner since this was a ‘big’ service appointment...he made it so easy. My car was done on time. Ken went over the final More

by Carol
Recommend Dealer
Yes

February 13, 2020

Dealership Rating
Employee Rating

Matt P with the play by play. Was fire like the hot sauce at Tbell. The only dealer I can go to and say “ok boomer” and it applies to everyone. Good peeps, and Dymtro come through with the hand shake again! More

by AUGIMUSKA
Recommend Dealer
Yes

Other Employees Tagged: Matt Pease

February 11, 2020

Dealership Rating
Employee Rating

Easy to make appointments, love the online feature. Enjoy the shuttle/car service. I feel the service advisors look out for my best interests, Ken let me know about a 10% coupon which made me confirm complet More

by BJKODI
Recommend Dealer
Yes
1

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