Dealership Experience
11 yrs, 11 mos
29 Reviews
Write a Review29 Reviews of Ken Ritz
July 24, 2023
One of the best experienced buying a car! We will come back for a new car! We will come back for a new car! More
Other Employees Tagged: Fabian Libreri, Daniel Wruskyj, Jim Bucolt
April 27, 2020
Amazing service every time! Not the closet location to my home but I will drive farther to come to this dealership. They are professional and quick! home but I will drive farther to come to this dealership. They are professional and quick! More
Other Employees Tagged: Stephen Golden, John McGowan, Matt Pease
March 13, 2020
Brought my new car in to be glass coated. The service provided and prompt turn around time was outstanding. I am very happy with the customer service offered at FVVS. provided and prompt turn around time was outstanding. I am very happy with the customer service offered at FVVS. More
March 05, 2020
The service team at Schaumburg Volkswagen has done an amazing job in keeping my car in top shape despite the car’s high mileage of nearly 130,000. The team always identifies any issue with my car in a v amazing job in keeping my car in top shape despite the car’s high mileage of nearly 130,000. The team always identifies any issue with my car in a very early stage before the issue can become a major problem. So I have ample time to decide when I should schedule a repair to address the identified issue. The regular maintenance has been done with great care and always followed up with a nice wash to keep my car nice and shine after each visit. Finally the service advisor and the cashier are very friendly and welcoming making my visits to this dealership an excellent experience. I would definitely recommend this dealership to anyone who drives a Volkswagen. More
Other Employees Tagged: John McGowan, Matt Pease
March 04, 2020
Great service! We took our car in for an oil change and tire rotation. The work was done promptly. All personnel were very genial. We enjoyed our stay in the pleasan We took our car in for an oil change and tire rotation. The work was done promptly. All personnel were very genial. We enjoyed our stay in the pleasant waiting room and the car came our CLEAN! Yay!!!!!!! All in all the service was great! More
February 20, 2020
Fox Valley VW always does a great job caring for my 2002 TDI Beetle! We appreciate their attentiveness, kindness and good service consistently over the years TDI Beetle! We appreciate their attentiveness, kindness and good service consistently over the years More
Other Employees Tagged: Matt Pease
February 14, 2020
I really only need one word...great! Ken was terrific to work with. I had requested a loaner since this was a ‘big’ service appointment...he made it so easy. My car was done on time. Ken went over the final work with. I had requested a loaner since this was a ‘big’ service appointment...he made it so easy. My car was done on time. Ken went over the final paperwork. I couldn’t be happier with the service I received. More
February 13, 2020
Matt P with the play by play. Was fire like the hot sauce at Tbell. The only dealer I can go to and say “ok boomer” and it applies to everyone. Good peeps, and Dymtro come through with the hand shake again! at Tbell. The only dealer I can go to and say “ok boomer” and it applies to everyone. Good peeps, and Dymtro come through with the hand shake again! Let’s gooo More
Other Employees Tagged: Matt Pease
February 11, 2020
Easy to make appointments, love the online feature. Enjoy the shuttle/car service. I feel the service advisors look out for my best interests, Ken let me know about a 10% coupon which made me confirm complet the shuttle/car service. I feel the service advisors look out for my best interests, Ken let me know about a 10% coupon which made me confirm completing an expensive repair now as opposed to later. The only negative I have is my car wasn't washed upon pick up, my Subaru dealer does this after every service, nice to get in a clean car. More