Cavalier Ford Chesapeake Square

Great Experience. Earl Odum was my sales representative. He was attentive in helping me get the car I desired. I am truly satisfied with my Ford Escape. Earl Odum was my sales representative. He was attentive in helping me get the car I desired. I am truly satisfied with my Ford Escape. More

Well worth the trip for me! I travelled about 3 hours to purchase a pre-owned vehicle, Zach Treece was the salesman I dealt with, I did however commmunicate with several people f I travelled about 3 hours to purchase a pre-owned vehicle, Zach Treece was the salesman I dealt with, I did however commmunicate with several people from their on-line sales staff. They were, as was Zach very nice and accomodating. Trade -in values were all but detemined on my car over the phone as were finance rates for the vehicle I was looking at, all details were in place. I just simply had to drive there and make sure this is what I wanted. Throughout the test drive, Zach was very patience and understanding. He even came there to meet me on his day off. I was very impressed with the entire process. It was by far the easist vehicle purchse I have made. For me this would be the type dealership I would want to visit again. More

enjoyable car buying experience Thank you to all of the staff at Cavalier Ford but especially to our salesman, Keith Dixon for an easy and fun car buying experience. Keith was very h Thank you to all of the staff at Cavalier Ford but especially to our salesman, Keith Dixon for an easy and fun car buying experience. Keith was very helpful in finding just the perfect car for me. I love my new Explorer. Not only was he helpful but he is also kind and patient. I am looking forward to coming back to Cavalier Ford to have my Explorer serviced. PS. Came back a month after purchasing car with a small rock chip. Keith helped me out immediately. Thank you Keith. Now my Explorer is perfect again. More

Horrible Service Sales might be good, as the reviews indicate. . . but my experience with service at Cavalier Ford of Chesapeake Square was simply horrible! Took mult Sales might be good, as the reviews indicate. . . but my experience with service at Cavalier Ford of Chesapeake Square was simply horrible! Took multiple visits to diagnose and repair my vehicle. Service Department rarely contacted me - I had to call to find out status. And when I did, I was frequently on hold for at least 20 minutes. Sometimes after waiting 20+ minutes, the Cavalier operator would come back on the line and ask me if I had been helped yet, and/or who I was waiting for. Not a good experience at all. . . and I do not recommend the Service Department at Cavalier Ford at Chesapeake Square. More

Outstanding Sales Team Completely blown away with my car buying experience! Previously visited 3 Chevy dealerships- Priority, Hall, Duke & (didn't bother with Rick Hendrick Completely blown away with my car buying experience! Previously visited 3 Chevy dealerships- Priority, Hall, Duke & (didn't bother with Rick Hendrick whom never returned my 2 calls). GM has lost my business for life; their ENTIRE sales staff need to visit Cavalier Ford to see how its truly done! What more can I say about the following: David Applewhilte (sales consultant), he was attentive, direct, patient & truly genuine. Larry Loewenthal (sales manager), physically engaged with me on numerous occasions only to see how everything was going. A characteristic I've never observed in the 3 decades of car buying. Frank Girouard (Finance), the following day painlessly modified the original sales contract to omit an item I no longer wanted. They have earned my future business, which isn't easy to announce since I've never purchased back-back vehicles from the same dealership. Additionally, they also impressed my wife, which says masses. She also plans to purchase her next vehicle here. More

Best Car buying experience ever We have purchased many, many cars over the years and I always dread the car buying process, so I was not really looking forward to shopping for a new We have purchased many, many cars over the years and I always dread the car buying process, so I was not really looking forward to shopping for a new and larger family car. Then we pulled into Cavalier Ford. What can I say, Zack Treece provided us with outstanding customer service, knowledge of the features and vehicles, and was not high pressure at all. We gave him our bottom line price, what we needed on our trade and he made it all happen without us even BEING at the dealership. We worked together via email and phone and the paperwork was ready to roll when we arrived to pick up our new car. It could not have been easier and we could not be happier. The sales manager as well as Zack were very easy, eager to work with us and provided us the best customer service we have experienced in the industry to date. HIGHLY RECOMMEND this dealership and Zack! More

Awesome Experience...treat you like family!!! This has been the best car buying experience ever. My awesome salesperson Drew not only helped me get into my mustang but coached me through a horribl This has been the best car buying experience ever. My awesome salesperson Drew not only helped me get into my mustang but coached me through a horrible experience with another dealership. Once I settled affairs with the horrible dealership, I immediately called Drew and with the help of management and the financial team I was able to finally drive away in my dream car: 2014 Ford Mustang. Drew Malsbury of Cavalier Ford at Chesapeake Square I thank you for your superior customer service and willingness to go above and beyond to fit my needs. I recommend this dealership to anyone that wants to be treated like family when buying a car. More

customer priority I recently purchased a 2014 Ford Focus for my daughter. I stopped in the showroom looking for Danny Mcdermott because he was very helpful when I purch I recently purchased a 2014 Ford Focus for my daughter. I stopped in the showroom looking for Danny Mcdermott because he was very helpful when I purchased my last vehicle form Cavalier Ford. Danny was busy with another customer so we went out to look at the focus's. While we were looking at vehicles Danny came out with the key to the vehicle we were looking at. He knew before we did that this was the car we were going to buy. I have purchased moany new cars over the years, but never have I had the expierience I've had at Cavalier Ford. Danny make you feel at ease, he makes it personal. I will deffinately go back to Danny when I purchase my next vehicle. More

Great people I have purchased 4 vehicles for my business through Cavalier and 1 for personal. I checked them against other dealer pricing. Cavalier has my busines I have purchased 4 vehicles for my business through Cavalier and 1 for personal. I checked them against other dealer pricing. Cavalier has my business and more importance my trust. My time is money and dont have time to wait around and they know this because i have dealt with one person Karen Pribesh. When i picked up the vehicle i was in and out in 15min. It took longer for her to sync my phone and explain it to me than anything else. Thanks Karen More

"Blown Away" We visited Cavalier Ford looking for a good used car at a reasonable price. Zach Treece took the time to walk us around the lot looking for what I ho We visited Cavalier Ford looking for a good used car at a reasonable price. Zach Treece took the time to walk us around the lot looking for what I hoped was the perfect USED car. He asked the question" What if I told you I could find you a new car with some sweet rebates and get you that Ford Focus you want?? From that point we were blown away. Zach talked with us at length about the benefits of the Focus. He answered ALL of our concerns. He knew the car inside and out. He is so personable and knowledgeable about Ford overall. He walked us through the whole process and I'm driving the NEW Ruby Red car of my dreams. He is an asset to the company. He has followed up with us since bringing the car home!! We have been looking for a car for awhile. We will recommend Cavalier Ford. Thank you Zach for making it happen for us!! More