Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cavenaugh Ford Lincoln
Jonesboro, AR
258 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Is this your dealership?
Filter Reviews by Keyword
By Type
258 Reviews of Cavenaugh Ford Lincoln
August 19, 2017
Wait time. I took my car into the dealership for an oil change and my service was completed in the time frame that i was told it would be. I was very pleased wi I took my car into the dealership for an oil change and my service was completed in the time frame that i was told it would be. I was very pleased with being told the truth. More
by Fiesta Queen
Employees Worked With
Amy, if my memory serves me right.
Helpful August 18, 2017
Service Department Zack does an excellent job in customer service. He delivers the good news and bad news in a very professional way. I appreciate his help and I usually Zack does an excellent job in customer service. He delivers the good news and bad news in a very professional way. I appreciate his help and I usually request him every visit to take care of my F-250 King Ranch. More
by Tytan
Employees Worked With
Zack-Service Dept
June 30, 2017
Wonderful!! Wonderful service. Loved the experience. Zach was awesome. Would definitely recommend it to others. Will be back for all of my vehicle needs and to pu Wonderful service. Loved the experience. Zach was awesome. Would definitely recommend it to others. Will be back for all of my vehicle needs and to purchase my next car! More
by Wandaj
Employees Worked With
Zach Albert
June 24, 2017
Awesome experience!! Just want to say how above and beyond the experience we had purchasing our 2015 Jeep Cherokee from Cavenaughp Ford in Jonesboro, Ar. There is a reason Just want to say how above and beyond the experience we had purchasing our 2015 Jeep Cherokee from Cavenaughp Ford in Jonesboro, Ar. There is a reason that this has been the 5th vehicle we have purchased throughout the years from the Cavenaugh Auto Group. Westin Dwyer, Justin and Mike Dortch made it easy purchasing our vehicle and accommodated every "ask" that was needed before our final decision was made. Looking forward to purchasing our vehicle needs in the future. Thanks again, Dave McNamara and family. More
by Dave
Employees Worked With
Westin Dwyer. Justin. Mike Dortch.
April 04, 2017
Weston Dywer made my buying experiance the best i have had! Best buying experience I have ever had and thanks for being so professional Weston. I never felt obligated to buy and left there feeling very satisfie Best buying experience I have ever had and thanks for being so professional Weston. I never felt obligated to buy and left there feeling very satisfied. More
by Kenny C
Employees Worked With
Weston Dwyer
August 28, 2016
Great Experience Not sure why the other reviews on here are so bad... I have dealt with this dealer many times and all of my experiences have been fantastic. First I h Not sure why the other reviews on here are so bad... I have dealt with this dealer many times and all of my experiences have been fantastic. First I helped my mom get a new Ford Fusion and that experience was phenomenal, so I went back to get myself a Focus. Again, phenomenal. I explained my budget restraints and they helped me to acquire the best deal possible. Of all of the dealerships that I have visited in Jonesboro, this one was by far the best. More
by Satisfied
Employees Worked With
Mike
July 26, 2014
Horrible Experience!!! Within two weeks of purchasing a 2012 Maxima from Cavenaugh Ford in Jonesboro, I experienced major mechanical issues and was informed that the car I b Within two weeks of purchasing a 2012 Maxima from Cavenaugh Ford in Jonesboro, I experienced major mechanical issues and was informed that the car I bought was previously wrecked twice, had mechanical issues, and contract issues that included a "no cooling off period" which is a phrase associated with lemons and the Arkansas Lemon Law and is very uncommon for this type of purchase. At the time of my purchase, I inquired about the vehicle's history and none of this info was disclosed. I was also told by a GM of a major dealership in Central Arkansas that I paid way too much for the vehicle. I was also advised to contact the owner (Mr. Donnie Cavenaugh) with whom I spoke twice and was assured that I would receive a call back to rectify this matter. It has been nearly 2 months and I'm still waiting to hear back from them. I am very disappointed and feel like I've been swindled. I DO NOT recommend this dealership to ANYONE!! More
by JWS3
Employees Worked With
Donnie Cavenaugh; Wendell Bobo
August 07, 2013
Service dept doesnt know the meaning of service. Very rude sales manager as well. Will no longer use this dealer to many bad experiences maybe mr cavenaugh will fix this rude sales manager as well. Will no longer use this dealer to many bad experiences maybe mr cavenaugh will fix this More
by Chris0000us
Employees Worked With
Service dept and sales mng
