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Cavender Buick GMC North - Service Center

San Antonio, TX

4.8
177 Reviews

177 Reviews of Cavender Buick GMC North - Service Center

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December 08, 2023

Matthew gave me very fast service while taking an opportunity to explain exactly what was done. More

by gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Varner
Dec 08, 2023 -

Cavender Buick GMC North responded

We are glad to hear that Matthew provided excellent service, Gene. Thank you for choosing Cavender Buick GMC North.

December 06, 2023

Great service was provided, quick response to fix my problem and loved the price matching option. More

by mitorres8273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Lagerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Cavender Buick GMC North responded

Thanks for leaving Cavender Buick GMC North a five-star review and sharing your satisfaction with our price matching! We strive to be fair to all our customers so it's wonderful to see that reflected in your experience.

December 05, 2023

They explain what they are going to do. I was updated as the service took place. I was walked to the car I felt valued More

by jcamc67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Lagerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Cavender Buick GMC North responded

We're glad to know you felt valued and kept in the loop during your visit at Cavender Buick GMC North. We strive for excellent customer service, so it's great to see that reflected in your experience!

December 05, 2023

Carson in the service team was great to work with, quickly addressed the solution for our vehicle and got it taken care of correctly and quickly. Very happy with the service! More

by cskloss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson
Dec 05, 2023 -

Cavender Buick GMC North responded

We're glad to know that our service team, especially Carson, was able to address your vehicle's needs promptly and correctly at Cavender Buick GMC North. Thanks for sharing your satisfaction with us!

December 05, 2023

Up until our most recent service visit, it was always great. This last visit was very disappointing. We called two times to get an update on our car, and were told that an advisor would check and get bac More

by Dave.spoon926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Dec 06, 2023 -

Cavender Buick GMC North responded

Dave, we're sorry to learn about your recent experience at Cavender Buick GMC North. We always aim for top-notch service and communication, and it sounds like we missed the mark this time. Your feedback is valuable in helping us improve our communication going forward. However, we are glad that you're car was ready upon arrival. If there is anything else we can assist you with, please don't hesitate to reach out!

December 04, 2023

Tha service staff is very friendly, courteous, and knowledgeable. I have always had everything explained that was going to be done and quickly notified if additional work was required. I buy my vehicl More

by wyvonnaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Lagerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lusk
Dec 05, 2023 -

Cavender Buick GMC North responded

We're delighted to know that our service staff at Cavender Buick GMC North has been able to provide you with the friendly and knowledgeable experience we strive for. Thank you for choosing us, and we look forward to seeing you again in the future!

December 04, 2023

Mr. David Lust is superb. Highly efficient, very personable, abd provides frequent updates on the vehicle in fir service. A customer relations pro, who knows his business on automobile repair More

by Cavdoc54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David lust
Dec 05, 2023 -

Cavender Buick GMC North responded

We're so glad to know that David provided you with such a positive experience at Cavender Buick GMC North! His dedication to customer service is truly appreciated. Thanks for your review and we look forward to serving you again in the future.

December 04, 2023

Robert Z. , at Cavender Buick GMC North was a pleasure to work with. He was easy to communicate with, addressed concerns, and helped come up with a solution. Hi More

by jennyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zider
Dec 05, 2023 -

Cavender Buick GMC North responded

Jenny, it's great to know that Robert was able to assist you so well at Cavender Buick GMC North! We appreciate your recommendation and are here if you need anything else in the future.

December 04, 2023

Ricky takes great care of us every time we come in! All the advisors help each other if there is something needing to happen. I can see why they are the best service dept. in San Antonio! More

by Lagerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Lagerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Cavender Buick GMC North responded

It's fantastic to know that Ricky and the team at Cavender Buick GMC North consistently provide you with top-notch service. We're proud of our reputation in San Antonio! Thanks for your support!

December 02, 2023

Overall a very pleasant experience. Just a simple oil change and tire rotation visit. My advisor was Robert who was super helpful. It’s actually nice to have someone willing to help in More

by TexanGuy7
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 04, 2023 -

Cavender Buick GMC North responded

We're glad to know that Robert and our team at Cavender Buick GMC North made your service visit a pleasant one! We always aim for top-notch customer care. Looking forward to seeing you again next time!

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