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Cavender Cadillac

San Antonio, TX

4.7
540 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 540 reviews

October 19, 2023

Carlos has excellent customer service. Lack of loaner cars is not a good experience, and has been a problem previously as well. More

by rwthomas2012
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Oct 20, 2023 -

Cavender Cadillac responded

Thanks for sharing your thoughts with us. While it's great to hear Carlos provided excellent service, we do apologize for any inconvenience caused by our lack of loaners. In our efforts to continually improve our processes at Cavender Cadillac, our team will take note of this feedback for future visits. If there's anything else we can do for you, please let us know.

October 17, 2023

GREAT GROUP. I had my car with in 20 8⁸> of getting to the lot. More

by BOBNTX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Joyner
Oct 17, 2023 -

Cavender Cadillac responded

We are so happy that our Cavender Cadillac team earned your five stars. Thanks, Bob.

October 17, 2023

Cavendar Cadillac is under construction and you would think that it would be total chaos but it was the smoothest purchase I’ve ever made! Total professionalism More

by Jacall1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin James
Oct 18, 2023 -

Cavender Cadillac responded

We're glad to know that despite the construction, your purchase experience at Cavender Cadillac was smooth and professional. Thanks for sharing this positive feedback!

October 15, 2023

I have always been treated with respect and made to feel comfortable. Carlos, my service advisor always listens to my problems and takes very good care of me. More

by Delilah Meiring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 16, 2023 -

Cavender Cadillac responded

Delilah, we're so glad to know that Carlos and the Cavender Cadillac team have been able to provide you with such a positive experience. Thanks for your kind words!

October 12, 2023

Cavender Cadillac always treats its customers with total respect and appreciates them that’s I always do my business with them. More

by Cantina4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos villarreal
Oct 13, 2023 -

Cavender Cadillac responded

We're so glad to know you feel respected and appreciated at Cavender Cadillac. Your continued support means a lot to us. Thank you for choosing our dealership!

October 12, 2023

Excellent, job Carlos always explains everything to me and keep me well informed awesome.service More

by pbarber209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Service Dept
Oct 13, 2023 -

Cavender Cadillac responded

We are glad to hear that Carlos has taken excellent care of you and provided top-notch service. Thank you for choosing Cavender Cadillac!

October 11, 2023

Great service, dependable and very helpfull I have been a customer prior to them moving to there present location and have always been helpful with all my needs. Lo I met Carlos when they move to the new More

by Bob.salinas38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAS Reputation Management
Oct 12, 2023 -

Cavender Cadillac responded

We're delighted to know that you've had such a positive experience with Carlos and our team at Cavender Cadillac. It's always our goal to provide dependable service and clear communication about your vehicle's needs. Thank you for being a loyal customer. We appreciate it!

October 09, 2023

Always feel very welcome with Carlos in service and he always takes care of my car. More

by Lisa Bates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Oct 09, 2023 -

Cavender Cadillac responded

Lisa, it's wonderful to read that Carlos and our service team take excellent care of your vehicle! Thank you for leaving Cavender Cadillac a five-star review.

October 09, 2023

Will Gates at Cavender Cadillac made our car buying experience pleasant & easy. There was no pressure and we feel like we got a good honest deal. We appreciate Will’s willingness to help without all th More

by Kbullock44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance lady
Oct 10, 2023 -

Cavender Cadillac responded

We're so glad to know that your car-buying experience with Will at Cavender Cadillac was pleasant and pressure-free. We always aim for honesty and a straightforward approach, thank you for acknowledging it! Enjoy the ride in your new vehicle.

October 08, 2023

Great service and very friendly to talk to. all around great people to do business with. More

by Cradjr78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Cavender Cadillac responded

Thank you for taking the time to review Cavender Cadillac. We're happy to have you as a customer!

Oct 10, 2023 -

Cradjr78 responded

Thank you for doing business with you

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