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Cavender Cadillac

San Antonio, TX

4.7
540 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 540 reviews

October 06, 2023

Very satisfied with the warranty work that was complete on my vehicle. Thank to all of the reps that was instrumental in getting my vehicle fixed. More

by Kgrogers1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 09, 2023 -

Cavender Cadillac responded

We're glad to know you were satisfied with the warranty work completed on your vehicle at Cavender Cadillac. Thanks for acknowledging our team's efforts!

October 06, 2023

Will Gates was an amazing salesman to deal with. He went to bat to make the deal happen for me. Cavender is also a great dealership and this is the 4th car over the last couple years my family and I More

by Reese_lapka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Gates
Oct 09, 2023 -

Cavender Cadillac responded

Reese, it's great to know that Will and the Cavender Cadillac team could provide you with an excellent car buying experience. We're honored by your loyalty over the years! Enjoy your new ride!

October 06, 2023

Carlos has provided excellent service for many years for me and for several vehicles. I appreciate pickup and delivery More

by asimk123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 06, 2023 -

Cavender Cadillac responded

We're glad to know that Carlos has been providing you with excellent service over the years at Cavender Cadillac. Your appreciation for our pickup and delivery services is noted too! Thanks for sharing your experience.

October 04, 2023

Cavender provides excellent customer service. Carlos always reviews everything with me and recommends what needs to be done for that visit. I really enjoy working with him. More

by henderso.cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Oct 05, 2023 -

Cavender Cadillac responded

We're delighted to know that you've had excellent experiences with Carlos and our team at Cavender Cadillac! We always aim to provide top-notch service, so your feedback is greatly appreciated!

October 04, 2023

Have delt with Carlos in the service department and have always had a great experience. Give him a raise. More

by kagnew4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos,Service department
Oct 05, 2023 -

Cavender Cadillac responded

We're delighted to know that Carlos in our service department has consistently provided you with great experiences at Cavender Cadillac. We appreciate your feedback and will definitely take note of it!

Oct 05, 2023 -

kagnew4 responded

Tell Carlos that I send my best.

October 02, 2023

So much gratitude to Erika Alonso for helping me get into my dream car! She gave exceptional service throughout my entire car buying experience. More

by Marla_Davila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erika Alonso
Oct 02, 2023 -

Cavender Cadillac responded

Marla, we're delighted to know that Erika was able to assist you in finding your dream car at Cavender Cadillac. Thanks for the kind words and enjoy your new ride!

October 01, 2023

Although the service tech was nice and polite, I felt I was just a number, and my service was all about the dollars and cents. Every reason I purchased the car from this dealership was sold on their servic More

by Trip72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Service Department
Oct 02, 2023 -

Cavender Cadillac responded

I'm really sorry to read about your experience, it's clear we've let you down. We aim for transparency and fairness in all our services, including pricing and the promises we make. I'd like to personally look into this matter further so that we can address these issues directly with you - please reach out at your earliest convenience. Thank you, Curtis Kirk - Service Manager - (210) 421-1088

September 30, 2023

Carlos is very attentive and does a great job. The work was done to my satisfaction More

by ctflink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 02, 2023 -

Cavender Cadillac responded

Thank you for leaving Cavender Cadillac a five-star review! We are glad that Carlos was attentive and did a great job with your vehicle. See you next time!

September 30, 2023

William was our sales advisor, and from the moment he learned the condition of our vehicle was in, he put his sales tactics away, and his only concern was the safety of me and my family. Thank you, Willi More

by Marzola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William, Estella
Oct 02, 2023 -

Cavender Cadillac responded

We're thrilled to know that William and the rest of our team made your experience a positive one! Safety is indeed our top priority, so we're elated to hear this was demonstrated throughout the process. Safe travels from your Cavender Cadillac family!

September 29, 2023

Carlos V. takes great care of my vehicle. Very professional, knowledgeable, and personable. Thank you Carlos. More

by thomas.tidwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal,
Oct 17, 2023 -

Cavender Cadillac responded

Thomas, it's great to know that Carlos has been taking excellent care of your vehicle at Cavender Cadillac! We appreciate the kind words, and we'll be sure to pass them along.

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