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Cavender Cadillac

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.7
540 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 540 reviews

May 10, 2023

I can’t remember how many cars or what year we first purchased from Cavender but Carlos has been our service writer starting about 10 years prior to your move from down town to your 1604 location And w More

by J B King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management, Colby Joyner
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May 10, 2023 -

Cavender Cadillac responded

Your continued support and trust in our business over the years mean the world to our team! Thank you for stopping by to leave us this feedback. Until next time!

April 28, 2023

Carlos always delivers first class hospitality and service. His customer to service is impeccable. Ron Denny More

by RONDENNY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Cavender Cadillac responded

Thanks for taking the time to share your experience with Carlos here at Cavender Cadillac! We're proud of the great service our team provides and are grateful for your support.

April 27, 2023

Carlos Villarreal always does a super job. He is the primary reason we drive GM vehicles. More

by nancybrown38
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Apr 27, 2023 -

Cavender Cadillac responded

We're thrilled you've enjoyed working with Carlos at Cavender Cadillac! Thanks for the support!

April 26, 2023

Customer service is always excellent and the staff is always helpful and friendly with the service and good knowledge! More

by Alexmui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renata Molina , DAS Reputation Management
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Apr 26, 2023 -

Cavender Cadillac responded

We love hearing about your excellent experience! It's great to know our team at Cavender Cadillac provided you with good knowledge and customer service during your visit. Thank you for sharing your feedback with us.

April 20, 2023

Continued excellence despite major renovation of their facility. Warranty repair of Transmission and 50K services...Carlos was Excellent! More

by Jorlrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos was my Service Rep and has been for 15 years!
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Apr 20, 2023 -

Cavender Cadillac responded

Jorlrice, we appreciate your five-star review for Cavender Cadillac! It's great to hear that Carlos provided excellent service during your warranty repair and 50K services. Thank you for your patience and loyalty during our major renovation. We're excited to continue providing excellent service to you and your vehicle. Have a wonderful day!

April 20, 2023

Was very pleased with the outcome of the wk. Was done to my car. I love taking my car to the Cadillac dealership More

by goleta52gordon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
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Apr 20, 2023 -

Cavender Cadillac responded

We're so glad to hear that you had a positive experience with us at Cavender Cadillac! Thank you for sharing your feedback and for trusting us with your car. We appreciate your business and look forward to seeing you again in the future.

April 19, 2023

We received excellent service on our 2021 XT6. Our service here has always been very good. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Apr 20, 2023 -

Cavender Cadillac responded

John, thank you so much for this 5-star review of Cavender Cadillac! We hope to assist you with your 2021 Cadillac XT6 again in the future!

Apr 20, 2023 -

john responded

You are welcome.

April 19, 2023

Carlos was great as usual. Work was done on time and car was left running perfectly. More

by Joserosas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Villarreal
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Apr 20, 2023 -

Cavender Cadillac responded

Carlos and the team appreciate your trust in our business, Jose! Thank you for being a valued client of Cavender Cadillac!

April 12, 2023

I was very pleased with the service I received. Remata covered everything. Great sales lady! More

by ejb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Remata Molina, DAS Reputation Management
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Apr 19, 2023 -

Cavender Cadillac responded

Thank you for this lovely 5-star review of Cavender Cadillac! Take care!

April 06, 2023

The personnel who work there are all very professional and will bend over backwards to make sure you get the vehicle of your dreams. More

by Warren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAS Reputation Management
Report | Print
Apr 18, 2023 -

Cavender Cadillac responded

Warren, customer service is our priority, and we're delighted this has been reflected in your experience! Thank you for supporting our team at Cavender Cadillac with this review!

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