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Cavender Cadillac

San Antonio, TX

4.7
540 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 540 reviews

March 19, 2025

Excellent Dealership to work with during my purchase of my XT6, especially Working with Eris More

by Rudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eris
Mar 19, 2025 -

Cavender Cadillac responded

Rudy, we appreciate the kind words for Eris. Enjoy your new XT6, and thank you from everyone at Cavender Cadillac!

March 18, 2025

I got a $1200 bill . The ONLY THING I. Requested was oil and filter service.. and tire rotation. but they performed more to get the bill to $1200, which I never signed f More

by Qkillian68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
Mar 20, 2025 -

Cavender Cadillac responded

I'm sorry to hear about the unexpected charges on your bill. We strive for transparency in our services and it seems we fell short here. I'd like to look into this further and ensure everything is clarified for you. Please reach out at your convenience so we can address this matter together. Thank you, Katie Dodd - Service Director - +1 (210) 640-7683

March 18, 2025

I went in for an oil change and left with a $1200 bill. I only ask for an oil change. More

by Qkillian68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember < Carlos I think
Mar 20, 2025 -

Cavender Cadillac responded

Thank you for the review. We strive to keep our prices fair and competitive within the current market, so we appreciate your feedback. If there's anything else you'd like to discuss, please feel free to reach out. Best, Katie Dodd - Service Director - +1 (210) 640-7683

March 09, 2025

The service at Cavender Cadillac is all that I could have asked for and more. I never had to leave my house for either servicing my car or buying a new one. Both were done in the same week. They made me feel More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos in service is the best
Mar 10, 2025 -

Cavender Cadillac responded

Mary, we're delighted to hear that our team at Cavender Cadillac made your experience seamless and special. Thank you for recommending us! If there's anything else we can do for you, just let us know.

March 05, 2025

Working with this dealership was awesome! So easy to do business with. We traveled almost two hours and it was worth the effort. They had the car ready to test drive. We immediately went i More

by pkmini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip
Mar 05, 2025 -

Cavender Cadillac responded

Thanks for making the trip to Cavender Cadillac! We're delighted that our team made your car-buying experience so smooth and efficient. Your recommendation means a lot, and we look forward to welcoming you back in the future!

March 05, 2025

Raymond was professional and courteous. He explained the trouble shooting process and kept me informed. More

by satown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Trejo
Mar 06, 2025 -

Cavender Cadillac responded

We're delighted to hear that Raymond provided professional and courteous service at Cavender Cadillac. Keeping you informed throughout the process is our priority, so thank you for sharing your experience!

March 02, 2025

Great service provided by friendly professional employees. Have been using Cavender for many years and will not change. Carlos Villarreal is my “GO-TO” guy. More

by The Colonel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos villareal
Mar 03, 2025 -

Cavender Cadillac responded

We're delighted to hear that our team, especially Carlos, has consistently provided you with great service at Cavender Cadillac. Thank you for your loyalty and trust over the years!

February 28, 2025

I was very pleased. He took the time to explain all that was needed to keep the car up to date. More

by marionhardin09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 03, 2025 -

Cavender Cadillac responded

We are glad to hear that our Cavender Cadillac team provided efficient service. We are here to help with any future service needs!

February 27, 2025

Carlos was amazing! Great service, friendly atmosphere. Even made sure I was ready for the winter storm that was coming. Informative about my vehicle and knowledge of my More

by Jmojica1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 27, 2025 -

Cavender Cadillac responded

Thank you for sharing your experience! We're delighted to hear that Carlos provided great service and ensured you were prepared at Cavender Cadillac. We appreciate the feedback and look forward to assisting you again in the future!

February 26, 2025

Working with the service staff was pleasant and easy. I was kept informed of progress with diagnosing and beginning the work. It was warranty repairs and woul take a few days. Service rep, Carlos was More

by DLM
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, service Dept
Feb 26, 2025 -

Cavender Cadillac responded

We're delighted to hear that Carlos and the Cavender Cadillac service team made your experience smooth and informative. It's great to know you felt well taken care of during the warranty repairs, including arranging a loaner car. Thank you for sharing your positive feedback!

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