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Cavender Cadillac
San Antonio, TX
609 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence.
Confidence in the integrity and responsibility the Cavender name brings to its customers and the community.
It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac.
Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction.
Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas.
Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders.
But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs.
That's why for over 70 years, Confidence is Cavender.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 609 reviews
May 19, 2025
We are repeat customers of Cavender because every time we buy a vehicle its a very good experience and they treat us really well!! buy a vehicle its a very good experience and they treat us really well!! More
by fchavez1464
May 18, 2025
Carlos has been my go to at Cavenders for years! He does an outstanding job taking care of my car! In addition, He’s pleasant, professional, kind and caring about my time! If I could give him Empl He does an outstanding job taking care of my car! In addition, He’s pleasant, professional, kind and caring about my time! If I could give him Employee of the year, I would! I trust him and the recommendations he gives me about my cars over the years! This is my 3 Cadillac and he has been there over me on all 3 cars! Top noche service! Thank you Carlos! More
by Becmajors
Employees Worked With
Carlos in the service department
May 17, 2025
Justin provided quick and excellent service when I dropped my car off. He made the entire process easy and smooth. There was an issue with the warranty company but Justin was quick to fix the issue. dropped my car off. He made the entire process easy and smooth. There was an issue with the warranty company but Justin was quick to fix the issue. More
by Madds
Employees Worked With
Justin
May 15, 2025
Very professional and courteous. A through examination was given as far as what was done to my car. Justin also explained the warranty. I was very pleased with the service I received A through examination was given as far as what was done to my car. Justin also explained the warranty. I was very pleased with the service I received. More
by marycain46
Employees Worked With
N /A
May 15, 2025
Thank you, Cavender for providing excellent service and The service writer Carlos was exceptional. We will definitely use Cavender for future service and purchases. What a great experience. Jimmy Wilson The service writer Carlos was exceptional. We will definitely use Cavender for future service and purchases. What a great experience. Jimmy Wilson More
by Jwilson
Employees Worked With
Carlos
May 14, 2025
If only I had checked the reviews on YELP before buying my 2024 Bronco from an ad and dealership website. Never, ever, ever would have even made the first call. One star only because I can't give them n my 2024 Bronco from an ad and dealership website. Never, ever, ever would have even made the first call. One star only because I can't give them negative stars. Wonderful sales lady helped and put together a fair deal on this Bronco, based upon the information they provided. Everything went smooth, until I sent the wire. It took 4 days for anyone to confirm receipt of the wire or send me the final paperwork. For all I knew, the whole thing was a scam. In the interim, I had a transport company on hold to pick up and bring the car to me in Phoenix. Lost a week due to the lack of response, and the Finance Guy was a real piece of work. I receive the car that had been "detailed" and although I expected the exterior to be dirty due to the open carrier, the interior and under the hood was pathetic. Windows had never been cleaned and dirt/dust was in every crevice of the car. I spent half of a day cleaning the thing myself The mileage stated in the ad, website and all sales docs including the odometer statement was half of what was actually on the car, and no one gives a xxxx. No less than 30 calls and emails to the GM, Sales Manager and Mr Cavender himself and not a single response. Today marks 2 months since they received my wire for payment in full, with no lien to be filed. I do not have a title and the temporary tag is expired. I am forced to let the car sit or risk a ticket for driving without a tag. Multiple calls for the past 5 days and nothing. I love this tag line on their emails, and it is a shame that none of it is true. What a way to run a family business, I bet that the old man is rolling over in his grave. But hey, they got their money. Texas DMV is tomorrow. This is the Cadillac dealer, but I have a strong suspicion that this theme runs across the entire Cavender empire. Never do business with them at any cost. No deal is worth the trouble!1 - Cavender Values - Integrity-Demonstrating ethical behavior in everything we do Empowerment-Enabling individuals to make confident decisions Commitment-Delivering excellence and honoring our promises Innovation-Encouraging creativity to drive progress More
by johnbrown.az
Employees Worked With
Elaine
