Back

Cavender Cadillac

San Antonio, TX

4.7
869 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
Contact Dealership

7625 N Loop 1604 E

San Antonio, TX

78233

Directions

By Type

Showing 869 reviews

June 17, 2026

I had an unfortunate incident with my 2025 CT5 Blackwing. Hit a large rock that was in the middle of the road. It went down the right side of vehicle. Missed the center line, and the tires and wheels. Stil More

by blscott53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Trejo
Jun 18, 2026 -

Cavender Cadillac responded

Thank you for sharing your experience with Ray and the team! We're thrilled to hear that everything went smoothly. Your recommendation means a lot to us!

June 17, 2026

It was a great experience I was helped quickly and friendly and highly recommended place More

by khard662003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry
Jun 18, 2026 -

Cavender Cadillac responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Cavender Cadillac Team

June 16, 2026

From the start to finish, Carlos happily answered all my questions. Very happy with overall experience. Thank you More

by fromero760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 16, 2026 -

Cavender Cadillac responded

Thank you for sharing your experience with Cavender Cadillac! We are happy to hear Carlos answered all your questions. Safe travels!

June 16, 2026

Setting up the appointment helped by expediting the service. My vehicle was taken in right away and Carlos kept me updated . The waiting room was comfortable and there were beverages for the guests More

by jppeterson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 16, 2026 -

Cavender Cadillac responded

We're delighted to hear about your seamless service experience and the comfortable amenities! We’ll be sure to pass along your appreciation to Carlos. Thank you for choosing Cavender Cadillac!

June 13, 2026

I highly recommend this dealership for anyone considering a Cadillac. The level of attention and communication I received throughout the entire process was outstanding. From beginning to end, the team kept m More

by va33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Camacho
Jun 15, 2026 -

Cavender Cadillac responded

Thank you so much for sharing your feedback about Cavender Cadillac! We're honored to have your recommendation. Enjoy your Cadillac Escalade IQ, and we look forward to serving you again.

June 13, 2026

The service was superb and the friendly greeting was outstanding! I will highly recommend Cavendar for future service! More

by juanbortiz6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson Macaluso
Jun 15, 2026 -

Cavender Cadillac responded

We’re proud to hear you had a superb experience with us! Thank you for recommending Cavender Cadillac and we look forward to serving you again, Juan!

June 12, 2026

Carlos is always helpful and professional usually drop car off taken home and picked up later to get my vehicle More

by Varvar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 15, 2026 -

Cavender Cadillac responded

Varvar, we are pleased to read such a nice review about Carlos at Cavender Cadillac. Thank you for your support.

June 12, 2026

Sold me a brand new car. I noticed there was a dent in the door and at the time I was promised that the door would be replaced. Fast forward a year. They took the car into se More

by rgp982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pick a manager, I've likely spoken to him...and Cadillac.
Jul 09, 2026 -

Cavender Cadillac responded

I'm very disappointed to hear about your ongoing issues and the way this situation has been handled. We set high standards for our service, so it's upsetting to see that we've let you down. Please call me so that I can learn more and see what we can do to help rectify this situation. Thank you, Patrick Callihan - General Manager - (210) 544-5069

Jul 17, 2026 -

rgp982 responded

Two things. First, since this was so long ago, I don't know for sure if the word used was, "replaced". It could have been "replaced", "repaired", "resolved". It was definitely re-something and for sure the car has an objective dent in the door, despite their service department claiming otherwise. Second, I called the general manager. We had a decent conversation, and I legitimately thought some progress would be made on this. This conversation took place on Thursday or Friday (7/9 or 7/10) and I was promised that I'd get a call on Monday (7/13) to schedule pickup of my car and a loaner for Tuesday (7/14). It's now 7/17. No call. No schedule. Nothing. Par for the course.

Aug 10, 2026 -

rgp982 responded

Now we are discovering that they didn't assign the VIN to with our SS number, so we are having issues with the IRS and the EV tax credit. Whatever you do, do not buy a car from this snake oil salesman of a car dealership. As a generational "Chevy family" where it was Chevy vs. Ford for the longest time, I will never buy another General Motors vehicle again.

June 11, 2026

Our service rep, Carlos, is excellent. He always goes that extra mile to make sure we are completely satisfied with our service. We highly recommend Cavender for any sales or service nee More

by itheman49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 12, 2026 -

Cavender Cadillac responded

Your recommendation made our day! We'll make sure to pass along your kind words to Carlos. Thank you from all of us at Cavender Cadillac!

June 08, 2026

Cavender Cadillac personal was very kind and helpful but one man in particular went out of his way to make a REALY BAD SITUATION much more bear able his name is Carlos Villarreal he made me want to own anot More

by tysonmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villerral
Jun 08, 2026 -

Cavender Cadillac responded

Thank you for sharing your experience and highlighting Carlos's incredible support, Tyson. We will pass along your kind words. See you next time at Cavender Cadillac!

...
9
...