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Cavender Cadillac

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
279 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 279 reviews

October 29, 2023

Erika was exceptionally helpful and very professional. She made sure that I was kept informed during the whole process More

by judycouger
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Recommend Dealer
Yes
Employees Worked With
Erika Alonso sales 5 stars
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Oct 30, 2023 -

Cavender Cadillac responded

We're so glad to know that Erika was able to provide you with a professional and informative experience at Cavender Cadillac. Thanks for the positive feedback!

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October 29, 2023

Cavender Cadillac salesman, Mr. William Kirk, is perhaps one of the best men you’ll want to seek out for an in depth, up close and personal vehicle purchase experience. He truly foc More

by Brian Fortier
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Kirk
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Oct 30, 2023 -

Cavender Cadillac responded

Brian, we're delighted to know that William provided you with such a comprehensive car-buying experience at Cavender Cadillac. It's our goal to ensure your complete satisfaction - thanks for putting your trust in our team. Here's to the road ahead in your new Escalade!

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October 28, 2023

Carlos in the service dept. kept up to speed in regards to my repairs and was even able to find me a difficult part to replace in another state. Carlos also ensured that any rep More

by c.rincon68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Oct 30, 2023 -

Cavender Cadillac responded

We're glad to know that Carlos was able to assist you with your repairs at Cavender Cadillac! It's great hearing he went the extra mile in finding a difficult part for you and ensuring warranty coverage. Thanks for recommending our service department!

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October 28, 2023

Our salesman Will was very informative about the vehicles, very pleasant and provided excellent customer service! More

by RoseO
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William
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Oct 30, 2023 -

Cavender Cadillac responded

We're delighted to know that you had a positive experience with Will at Cavender Cadillac. Thanks for the feedback on his excellent customer service and knowledge!

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October 26, 2023

They have met our needs for the last several years in an efficient and courteous way. More

by bkieslings
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Oct 27, 2023 -

Cavender Cadillac responded

We are honored to receive your continued support and loyalty. Thank you so much! It means the world to us and we hope to keep serving you again throughout the years - Cavender Cadillac Team

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October 25, 2023

Very friendly and business oriented. I would recommend Cavender Cadillac and Katie Dodd to all my friends and relatives. More

by kmjames6941
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Katie Dodd
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Oct 25, 2023 -

Cavender Cadillac responded

We're so glad to know you had a friendly and professional experience with Katie Dodd at Cavender Cadillac. Your recommendation means the world to us, thank you!

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October 23, 2023

Cavender Cadillac provides great customer service after the sale. The service department does a great job maintaining both of my Cadillacs. More

by Moss_c1834
Recommend Dealer
Yes
Employees Worked With
Katelyn
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Oct 24, 2023 -

Cavender Cadillac responded

We're delighted to know that you've had positive experiences with our service department at Cavender Cadillac. We appreciate your trust in us for maintaining both of your Cadillacs!

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October 23, 2023

Professional Services everyone was courteous and kind and helpful and friendly, all was great during my time of service there 😀 More

by andersonpaul7030
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ray
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Oct 23, 2023 -

andersonpaul7030 responded

Great Service

Oct 23, 2023 -

Cavender Cadillac responded

At Cavender Cadillac, it's always our aim to provide courteous service! Thanks for choosing us above the rest - see you next time!

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October 19, 2023

As always my service advisor, Carlos Villarreal, did an outstanding job in taking care of my vehicle. More

by fcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Oct 20, 2023 -

Cavender Cadillac responded

We're glad to know that Carlos provided outstanding service for your vehicle at Cavender Cadillac. Thanks so much for the positive feedback!

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October 19, 2023

Carlos has excellent customer service. Lack of loaner cars is not a good experience, and has been a problem previously as well. More

by rwthomas2012
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
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Oct 20, 2023 -

Cavender Cadillac responded

Thanks for sharing your thoughts with us. While it's great to hear Carlos provided excellent service, we do apologize for any inconvenience caused by our lack of loaners. In our efforts to continually improve our processes at Cavender Cadillac, our team will take note of this feedback for future visits. If there's anything else we can do for you, please let us know.

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