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Cavender Cadillac

San Antonio, TX

Overview
Employees
Reviews
4.6
286 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 286 reviews

October 28, 2023

Our salesman Will was very informative about the vehicles, very pleasant and provided excellent customer service! More

by RoseO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William
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Oct 30, 2023 -

Cavender Cadillac responded

We're delighted to know that you had a positive experience with Will at Cavender Cadillac. Thanks for the feedback on his excellent customer service and knowledge!

Helpful
October 26, 2023

They have met our needs for the last several years in an efficient and courteous way. More

by bkieslings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Oct 27, 2023 -

Cavender Cadillac responded

We are honored to receive your continued support and loyalty. Thank you so much! It means the world to us and we hope to keep serving you again throughout the years - Cavender Cadillac Team

Helpful
October 25, 2023

Very friendly and business oriented. I would recommend Cavender Cadillac and Katie Dodd to all my friends and relatives. More

by kmjames6941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Dodd
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Oct 25, 2023 -

Cavender Cadillac responded

We're so glad to know you had a friendly and professional experience with Katie Dodd at Cavender Cadillac. Your recommendation means the world to us, thank you!

Helpful
October 23, 2023

Cavender Cadillac provides great customer service after the sale. The service department does a great job maintaining both of my Cadillacs. More

by Moss_c1834
Recommend Dealer
Yes
Employees Worked With
Katelyn
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Oct 24, 2023 -

Cavender Cadillac responded

We're delighted to know that you've had positive experiences with our service department at Cavender Cadillac. We appreciate your trust in us for maintaining both of your Cadillacs!

Helpful
October 23, 2023

Professional Services everyone was courteous and kind and helpful and friendly, all was great during my time of service there 😀 More

by andersonpaul7030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Oct 23, 2023 -

andersonpaul7030 responded

Great Service

Oct 23, 2023 -

Cavender Cadillac responded

At Cavender Cadillac, it's always our aim to provide courteous service! Thanks for choosing us above the rest - see you next time!

Helpful
October 19, 2023

As always my service advisor, Carlos Villarreal, did an outstanding job in taking care of my vehicle. More

by fcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
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Oct 20, 2023 -

Cavender Cadillac responded

We're glad to know that Carlos provided outstanding service for your vehicle at Cavender Cadillac. Thanks so much for the positive feedback!

Helpful
October 19, 2023

Carlos has excellent customer service. Lack of loaner cars is not a good experience, and has been a problem previously as well. More

by rwthomas2012
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
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Oct 20, 2023 -

Cavender Cadillac responded

Thanks for sharing your thoughts with us. While it's great to hear Carlos provided excellent service, we do apologize for any inconvenience caused by our lack of loaners. In our efforts to continually improve our processes at Cavender Cadillac, our team will take note of this feedback for future visits. If there's anything else we can do for you, please let us know.

Helpful 1
October 17, 2023

GREAT GROUP. I had my car with in 20 8⁸> of getting to the lot. More

by BOBNTX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Joyner
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Oct 17, 2023 -

Cavender Cadillac responded

We are so happy that our Cavender Cadillac team earned your five stars. Thanks, Bob.

Helpful
October 17, 2023

Cavendar Cadillac is under construction and you would think that it would be total chaos but it was the smoothest purchase I’ve ever made! Total professionalism More

by Jacall1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin James
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Oct 18, 2023 -

Cavender Cadillac responded

We're glad to know that despite the construction, your purchase experience at Cavender Cadillac was smooth and professional. Thanks for sharing this positive feedback!

Helpful
October 15, 2023

I have always been treated with respect and made to feel comfortable. Carlos, my service advisor always listens to my problems and takes very good care of me. More

by Delilah Meiring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Oct 16, 2023 -

Cavender Cadillac responded

Delilah, we're so glad to know that Carlos and the Cavender Cadillac team have been able to provide you with such a positive experience. Thanks for your kind words!

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