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Cavender Cadillac - Service Center

San Antonio, TX

4.8
341 Reviews

341 Reviews of Cavender Cadillac - Service Center

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December 08, 2024

Love the service and always have a good experience with Raymond. He takes care of me and my daughter with all our needs and is always transparent with us. We will always come to your location for our Cadil More

by javieravila231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Trejo
Dec 10, 2024 -

Cavender Cadillac responded

Thank you for sharing your positive experience with Raymond and the team at Cavender Cadillac, Javier! We're delighted to know that he takes great care of you and your daughter. We look forward to assisting with all your future Cadillac needs!

December 07, 2024

Ray Trejo is a great support for my vehicle needs, I know that my car's safety and performance are in his hands, Cavender Cadillac is my go to dealership forever. More

by Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Trejo
Dec 09, 2024 -

Cavender Cadillac responded

Janice, we're delighted to hear that Ray has been such a great support for you at Cavender Cadillac. Thank you for trusting us with your vehicle needs!

December 07, 2024

Amazing customer service for 20 plus years! ! I will always return to cCavender for my service needs More

by Fazio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Dec 09, 2024 -

Cavender Cadillac responded

We are so grateful to have earned your loyal business here at Cavender Cadillac, Fazio. Here's to many more years of excellent service!

December 06, 2024

My experience with this dealership is that they are phenomenal. The customer service is exemplary, kind, interested in my needs, and doing everything that they can to make sure that I am satisfied. More

by Jeanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Cavender Cadillac responded

Jeanie, we're delighted to hear that our team at Cavender Cadillac provided you with exemplary service and met your needs. Thank you for sharing such a positive experience!

December 05, 2024

Carlos and the rest of the staff were excellent. Very professional in all aspects of the service and repair on my Cadillac More

by gblazek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Dec 05, 2024 -

gblazek responded

The above is the response I submitted with the review

Dec 05, 2024 -

Cavender Cadillac responded

Thank you for the wonderful feedback! We're delighted to hear that Carlos and our team at Cavender Cadillac provided excellent service. We appreciate your support and look forward to assisting with any future needs!

December 05, 2024

Ray my service advisor is a very professional, knowledgeable adviser who make me as a client feel great servicing my vehicle at Cavendar Cadillac. More

by Curtis Mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray in service department
Dec 06, 2024 -

Cavender Cadillac responded

Curtis, we're delighted to hear that Ray provided you with such a positive experience at Cavender Cadillac. Thank you for sharing your feedback!

December 03, 2024

Very professional atmosphere with great customer service to match. Mr. Carlos kept me informed of my vehicle status and was there for my questions and concerns. More

by Mr.darrellsimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Dec 03, 2024 -

Cavender Cadillac responded

We're delighted to hear that Carlos provided excellent service and kept you informed during your visit at Cavender Cadillac! Thank you for sharing your experience with us, and we look forward to assisting you again in the future.

December 03, 2024

I was very pleased to have Kevin as my service advisor this time. He was respectful and not aggressively pushing services as I have experienced for a number of years in bringing my car to Cavender. The ag More

by marilyn.taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Kevin Campbell
Dec 04, 2024 -

Cavender Cadillac responded

Marilyn, we're delighted to hear that Kevin provided a respectful and pleasant experience during your recent visit to Cavender Cadillac. It's great knowing we could improve from past experiences, and we appreciate you sharing this feedback!

December 03, 2024

Always excellent sales and service, and service adviser Carlos Villarreal is one of the principal reasons I've remained a Cavender customer! More

by Dottie
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Villarreal
Dec 04, 2024 -

Cavender Cadillac responded

Dottie, we're delighted to hear that Carlos and our team at Cavender Cadillac have consistently provided you with excellent service. Thank you for your loyalty!

December 01, 2024

Very professional service manager. Personable, knowledgeable, courteous, and responsive . Couldn’t have had a better service experience. A 10 all around. More

by Peteyskid63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal
Dec 03, 2024 -

Cavender Cadillac responded

We're delighted to hear about your exceptional service experience with our team at Cavender Cadillac! Our goal is always to provide top-notch, professional care. Thank you for the fantastic feedback!

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