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Cavender Cadillac - Service Center

San Antonio, TX

4.8
342 Reviews

342 Reviews of Cavender Cadillac - Service Center

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November 15, 2024

The folks at Cavender Cadillac great to work with. Especially my service advisor, Carlos. From the time you arrive, the attendants are courteous and friendly. With close attention to detail, Carlos More

by Grover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos (Service Advisor)
Nov 15, 2024 -

Cavender Cadillac responded

Grover, we're delighted to hear that Carlos and the team at Cavender Cadillac provided you with such a pleasant experience. Thank you for sharing your positive feedback! We look forward to keeping your vehicle in excellent shape on future visits.

November 15, 2024

Carlos Villarreal have service my cars for the last 10 to 15 years. He is a good and kind service person. More

by Sheliasonnier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Nov 15, 2024 -

Cavender Cadillac responded

Shelia, thank you for your loyalty and kind words about Carlos! We're delighted to hear he's been providing excellent service at Cavender Cadillac over the years. We look forward to continuing this relationship!

November 13, 2024

Very helpful and great quality of service. And seem to make sure customers are priorty More

by Mackeywilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Campbell
Nov 13, 2024 -

Cavender Cadillac responded

Thank you for choosing Cavender Cadillac, we appreciate your positive feedback!

November 11, 2024

Great service. I was met right away and set up with Ray. Service was started almost immediately. All I had to do was enjoy the coffee (which was good!). Impressed w More

by johncampsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Nov 11, 2024 -

Cavender Cadillac responded

We're delighted to hear you had a great experience with Ray and enjoyed the coffee at Cavender Cadillac! It's wonderful that our team's efficiency and facility cleanliness left such a positive impression. Thank you for sharing your feedback!

November 08, 2024

Carlos Villarreal was my service advisor and he was awesome a 5 star allstar advisor More

by popeimages
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Nov 08, 2024 -

Cavender Cadillac responded

Carlos will appreciate the shout-out! Thank you for being a Cavender Cadillac customer. Safe travels!

November 07, 2024

The repair was seamless after the parts arrived. The service tech was professional and knowledgeable. He kept me updated from start to finish. Very happy with the process! More

by Cook461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Trejo
Nov 07, 2024 -

Cavender Cadillac responded

We're delighted to hear that our service tech provided a seamless repair experience at Cavender Cadillac. Keeping you informed throughout the process is important to us, and we're glad you're happy with the outcome!

November 06, 2024

Our experience is always great at Cavender! Friendly reception, Ray explains everything, no pressure to "add on." And the customer lounge is lovely! More

by barberstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Cavender
Nov 06, 2024 -

Cavender Cadillac responded

We're delighted to hear that your experiences at Cavender Cadillac have been consistently positive! It's great to know Ray and our team make you feel comfortable, and we're glad you enjoy the customer lounge. Thanks for sharing your feedback!

November 01, 2024

Always receive outstanding repair service. My SRX is 10 yrs old and he has maintained that it looks brand nee More

by cdwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Maintenance
Nov 04, 2024 -

Cavender Cadillac responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Cavender Cadillac has been able to keep your Cadillac SRX looking brand new. We appreciate your continued trust in our service department!

November 01, 2024

Cavender Cadillac has made every experience amazing so far. From buying a car to service they have been very accommodating More

by Dustin12_29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin from service.
Nov 04, 2024 -

Cavender Cadillac responded

Dustin, we're delighted to hear that your experiences with Cavender Cadillac have been amazing! Thank you for the kind words and support. We're here whenever you need us!

November 01, 2024

Although I had to leave my car for 5 days an went without a loaner for a day, service was good. More

by Jwilhar49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos villarreal
Nov 04, 2024 -

Cavender Cadillac responded

Thank you for your patience and for choosing Cavender Cadillac to service your vehicle. If there is anything else we can assist you with, please reach out!

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