Cavender Cadillac - Service Center

I was very pleased to have Kevin as my service advisor this time. He was respectful and not aggressively pushing services as I have experienced for a number of years in bringing my car to Cavender. The ag this time. He was respectful and not aggressively pushing services as I have experienced for a number of years in bringing my car to Cavender. The aggressive sales tactics by a service advisor is what has annoyed me so much in the past. Everything was 100% better on my recent visit. More

Always excellent sales and service, and service adviser Carlos Villarreal is one of the principal reasons I've remained a Cavender customer! Carlos Villarreal is one of the principal reasons I've remained a Cavender customer! More

Very professional service manager. Personable, knowledgeable, courteous, and responsive . Couldn’t have had a better service experience. A 10 all around. Personable, knowledgeable, courteous, and responsive . Couldn’t have had a better service experience. A 10 all around. More

Excellent dealership starting with product and of course service. My service advisor Ray is the absolute the best. Hats off to Billy Cavender for having excellent employees. service. My service advisor Ray is the absolute the best. Hats off to Billy Cavender for having excellent employees. More

Very clean, friendly employees, and prompt service. I was kept informed of the progress of work being done. No surprises. I was kept informed of the progress of work being done. No surprises. More

Been a Cavender customer for 20 yrs. Technician is Carlos Villarreal. Service is always exceptional. Carlos ensures required service is performed Technician is Carlos Villarreal. Service is always exceptional. Carlos ensures required service is performed More

Eric Bernal and his team did an outstanding job! Their professionalism and attention to detail were exceptional. They kept me well-informed throughout the entire process, making it a truly positive Their professionalism and attention to detail were exceptional. They kept me well-informed throughout the entire process, making it a truly positive experience. I’ve already recommended them to a close friend for warranty work on his vehicle. Highly impressed and grateful for their excellent service! More

Kevin, in service was excellent . We had blown out 2 tires on I-35. When I spoke with him he jumped right on it and told me exactly what to do — where to have the car towed, where We had blown out 2 tires on I-35. When I spoke with him he jumped right on it and told me exactly what to do — where to have the car towed, where to park it and leave the keys. The next day he took care of everything. He was great, as were the other team members at Cavender Cadillac. Excellent service! More

Dealership is always clean and someone is always there to help you. Kevin is very polite and helpful. help you. Kevin is very polite and helpful. More

Very well organized and clean great hospitality and very comfortable when waiting. Will come to the this dealership comfortable when waiting. Will come to the this dealership More