Cavender Cadillac - Service Center

Carlos and the Cadillac Team are great! Very thorough and always answer all of our questions and keep us updated. Very thorough and always answer all of our questions and keep us updated. More

Our experience with Ray Trejo was great. He went out of his way to make sure my "beautiful baby" was returned to me healthy. Glad he's on our team. He went out of his way to make sure my "beautiful baby" was returned to me healthy. Glad he's on our team. More

Carlos my service advisor is the greatest, he takes great care of my car and me. great care of my car and me. More

Ray Trejo always provide supreme customer service! ! Technicians who work on my vehicle are outstanding! Please let them know I appreciate their service. Thank you from the Holland Family. ! Technicians who work on my vehicle are outstanding! Please let them know I appreciate their service. Thank you from the Holland Family. More

My experience was very unexpected coming from a well established business in San Antonio. Master mechanic found all 4 shocks worn and alignment needed which I already knew that was the issue on my truck established business in San Antonio. Master mechanic found all 4 shocks worn and alignment needed which I already knew that was the issue on my truck. Dealer and warranty company took 2 weeks to fix my issue with a $1200 bill when I was originally quoted $410 total out of pocket before the issue was repaired. After 3 weeks of attempting to speak with Service director, I'm still out of over $700 that I paid to get my truck back. My truck runs "like a Cadillac" now, but this business should honor their integrity and their commitment to treat customers with honesty. I can say, that they have lost a 6yr loyal customer for 700 dollars. More

Helped me get a brand new LS3 engine, under extended warranty, for my 2017 Chevy Ss Sedan. Top notch technicians, parts department and Carlos the Service Advisor. I'll definitely be back. Thanks warranty, for my 2017 Chevy Ss Sedan. Top notch technicians, parts department and Carlos the Service Advisor. I'll definitely be back. Thanks More

Took car in for service and was not fixed again when I picked it up. Every time we have service done there they have no communication for weeks and we get the car back it’s still broken. We have had a cer picked it up. Every time we have service done there they have no communication for weeks and we get the car back it’s still broken. We have had a certified car we bought from this dealership a year and a half ago and it has been in their shop almost 7 months now. Don’t trust their certified car program seem like they don’t check anything. More

Everyone I encountered was very nice. The waiting area is very clean and they provide drinks and donuts for anyone. The waiting area is very clean and they provide drinks and donuts for anyone. More

Very satisfied with tha maintenance department very courteous people did the job in no time , keep me informed with the progress of the job thanks to Mr Villarreal the manager courteous people did the job in no time , keep me informed with the progress of the job thanks to Mr Villarreal the manager More

Mr Trejo was friendly and very knowledgable, explained the whole service process to me and kept me up to date during the the service. the whole service process to me and kept me up to date during the the service. More